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4 months ago
POSITION PURPOSE:
Administration of the human resources functions for the hotel. Specific responsibilities include hiring, employee relations issues and investigations, training, wage and salary administration, workers compensation, FMLA, safety, insurance administration, EEOC compliance and compliance with other statutory requirements.
EXAMPLE OF DUTIES:
ESSENTIAL FUNCTIONS
§ Manages the day-to-day HR Department operation. Communicates all applicable human resources processes to managers and hotel staff relating to, but not limited to, contract compliance, disciplinary procedures, recruitment, onboarding, orientation, employee relations, benefits, performance reviews, employment verification, file management and other HR related processes. Counsels and/or disciplines employees as needed through clear, calm, and direct oral and written communications in accordance with corporate and hotel specific guidelines.
§ Manages the hotel’s employee relations programs including employee and manager functions, health fairs, employee communication sources, etc. and coordinates and directs staff through detailed oral and written instruction to facilitate successful completion of all related events/programs. Designs and implements new programs as may be needed for special promotions, events or programs (e.g., safety, blood drives). Ensures events are in keeping with the approved budget.
§ Oversees the function of the HRIS system including but not limited to all PAF data, hires, separations, report generating and other related HRIS functions. Responds to and negotiates on behalf of the hotel for all unemployment claims.
§ Manages compliance and developmental training. Invites, tracks, facilitates and follow-up on training programs.
§ Ensures EEOC compliance by training management on the hotel’s goals and interview and selection methods.
§ Manages all workers’ compensation claims. Supervises departmental and hotel staff regarding all issues relating to workers’ compensation to ensure minimum exposure by the hotel for related expenses.
§ Assists in or prepares periodic reports relating to the human resources function (e.g., EEO, labor turnover, payroll analysis, operational budget) through the use of a moderately complex computer system and written reports.
§ Assists in the administration of all employee benefit programs ensuring compliance with procedures and open enrollment is successful.
§ Regular and predictable attendance in conformance with the standards, which may be established by RDA from time to time, is essential to the successful performance of this position.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
§ Maintains all hotel personnel records and Human Resources files to ensure confidentiality where necessary.
§ Assists in the development of all employees by developing or using predetermined programs and/or instructs in the skills and techniques required to perform their job in accordance with the standard determined by the corporation and/or hotel.
§ Other duties and responsibilities as assigned by management such as attending meetings in the absence of the Human Resources Director.
Assimilate into the company culture through understanding, supporting and participating in all elements. Demonstrate strong knowledge of the service standards.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
§ Ability to deal effectively with all employees and employee representatives, some of whom will require high levels of patience, tact and diplomacy to diffuse anger, collect accurate information, and resolve conflicts.
§ Ability to read, listen, and communicate effectively in English both verbally and in writing in order to prepare official memorandum and correspondence as well as provide clear and meaningful instructions, guidance, and counseling to all employees.
§ Thorough knowledge of Human Resources practices and procedures as well as considerable knowledge of State and Federal laws and regulations pertaining to Human Resources matters.
§ Basic mathematical skills in order to perform moderately complex calculations for salary and benefit administration, and to forecast departmental expenses using a calculator and/or moderately complex computer system.
§ Ability to use a variety of programs on the computer in order to prepare correspondence, produce reports, presentations, and communicate via email.
§ Ability to stand, walk and/or sit and continuously perform essential job functions for an 8+ hour shift.
§ Visual ability to observe employees in the work place, analyze operations and detect situations of concern with regard to areas such as employee performance, grooming, training, policy adherence, and morale.
*Background Check Required*
*EEO*
