Server (Part-Time) - Soho House Chicago

1 month ago

Chicago, United States Soho House & Co. Full time
Job DescriptionJob Description

At Soho House, a Server is responsible for understanding and educating members and guests all menu items. The Server is responsible for all allergies associated (if applicable) while also presenting an approachable and elevated experience by following Soho House Service Standards. The Server plays a crucial role in ensuring the success of service and guest satisfaction. The Server collaborates with other team members and completes pre-service and post-service duties, accurately entering orders into POS, and being attentive during service to support additional member or guest requests.

A successful Server maintains a positive attitude, is detail oriented, process driven, and flexible while working under pressure.

Main Duties

  • Develop and maintain professional relationships with all coworkers and management as well as complete checklists on all trained processes learned in Club School
  • Positively influence members' and guests' experience by elevating the dining experience with food and drink pairing options
  • Discussing specials to drive sales through consistent and approachable communication with the highest level of service in accordance with Soho House Standards
  • Maintain communication and advise Management and the Executive Chef on any allergies or potential red flags encountered throughout the night to mitigate risk
  • Complete all check out reports at the end of each shift and have it double checked and signed by management
  • Adhere to health and safety policies as well as all company policies, procedures, standards and local, state, and federal law as applicable
  • Accommodate special requests from guests or offer an alternative solution that better suits business needs
  • Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests
  • Assist runners and bussers when possible with expo and service bar tickets to support all table orders
  • Clean and stock server alley and bar area, polish silverware, plates and/or glassware as needed
  • Educate themselves about the menu, with the ability to make suggestions when asked by members and/or guests.
  • Performs other duties as assigned by supervisor/manager.

Required Skills/Qualifications

  • Minimum of 2+ years' experience in similar capacity
  • Must be at least 18 years of age
  • Thrive in fast-paced, high-volume environments and maintain calm through quick and effective problem solving under pressure
  • Must be hospitable, approachable, passionate about customer service, and respectful towards colleagues and guests
  • Must be able to demonstrate competency as outlined in the training schedule and Club School
  • Must be able to work flexible shifts and schedules, including weekends and holidays as needed
  • Ability to take direction, work in a team environment and autonomously
  • Tips certified and POS knowledge

Physical Requirements

  • Must be able to seize, grasp, turn and hold objects with hands.
  • Must be able to make periodical fast paced movements that are required to go from one part of the property to others.
  • Must be able to move, pull, carry, or lift at least 20 pounds.
  • Must be able to occasionally kneel, bend, crouch, and climb when required.
  • Must be able to perform physical activities such as lifting, cleaning, and stooping.
  • Must be able to stand, walk, lift, and bend for long periods of time.
  • Must be able to bend, stoop, lift, reach, push, twist, walk, crouch, and squat.
  • Must be able to work in summer temperatures in the sun.

Why work with us...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

  • Health Care + 401K: Full-time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
  • Paid Time Off: Full-Time Employees have sick days + vacation days
  • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
  • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach, and sustainability
  • Learning & Development: An extensive range of internally and externally run courses are available for all employees.
  • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, trainings, and events. Available to all.
  • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
  • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

  • Server (Part-Time) - Soho House Chicago

    1 month ago

    Chicago, United States Soho House & Co. Full time

    At Soho House, a Server is responsible for understanding and educating members and guests all menu items. The Server is responsible for all allergies associated (if applicable) while also presenting an approachable and elevated experience by following Soho House Service Standards. The Server plays a crucial role in ensuring the success of service and guest...

  • Part-Time Dining Server

    6 days ago

    Chicago, Illinois, United States Soho House & Co. Full time

    At Soho House, a Dining Server plays a vital role in delivering exceptional service to our members and guests. The Server is tasked with comprehensively understanding the menu offerings and ensuring all dietary restrictions are addressed, while creating a welcoming and sophisticated dining atmosphere in line with Soho House Service Standards. This position...

  • Server - Soho House Chicago

    3 months ago

    Chicago, United States Soho House & Co. Full time

    The Role... At Soho House a Server is responsible for understanding, discussing and educating members and guests all menu items, allergies associated (if applicable) while also presenting an approachable and elevated experience by following Soho House Service Standards. The Server plays a crucial role in ensuring the success of service and guest...

  • Part-Time Dining Server

    6 days ago

    Chicago, Illinois, United States Soho House & Co. Full time

    At Soho House, a Dining Server plays a vital role in providing an exceptional experience for our members and guests by being knowledgeable about all menu offerings. The Server is tasked with ensuring awareness of any dietary restrictions and allergies while delivering a welcoming and refined service in line with Soho House Service Standards. This position is...

  • Food and Beverage Server

    2 weeks ago

    Chicago, Illinois, United States Soho House & Co. Full time

    At Soho House, a Dining Server plays a vital role in providing an exceptional experience for our members and guests by being knowledgeable about all menu offerings. The Server is tasked with ensuring that any dietary restrictions are communicated effectively while delivering a welcoming and sophisticated service in line with Soho House's standards. This...

  • Experienced Server at Soho House

    2 weeks ago

    Chicago, Illinois, United States Soho House & Co. Full time

    Position Overview: Server at Soho HouseWe are seeking a dedicated Server to deliver an outstanding dining experience for our esteemed members and guests. In this role, you will be tasked with comprehending the menu, addressing dietary restrictions, suggesting food and beverage pairings, and providing exemplary service in line with Soho House's high...

  • Server Position at Soho House

    2 weeks ago

    Chicago, Illinois, United States Soho House & Co. Full time

    Position Overview: Server at Soho HouseWe are seeking a skilled Server to deliver an outstanding dining experience for our esteemed members and guests. In this role, you will be tasked with comprehending the menu, addressing dietary restrictions, suggesting food and beverage pairings, and ensuring the highest standards of service as per Soho House...

  • Barback - Soho House Chicago

    3 months ago

    Chicago, United States Soho House & Co. Full time

    The role... At Soho House, a Barback is responsible for assisting the bartenders in providing quality service to all guests who come to Soho House. As a Barback, you will create efficiency behind the bar by ensuring all items are stocked and easily accessible for quick access and delivery to guest. A Barback, is responsible for cleaning the bar, preparing...

  • The Allis Host

    3 months ago

    Chicago, United States Soho House & Co. Full time

    Job DescriptionJob DescriptionThe role…At Soho House a Host is one of the first point of contacts for members guests and staff before being seated for their dining experience. As a Host, you are responsible for greeting guests, answering all incoming calls, and creating reservations for the Club or F&B Operation(s)/Restaurant(s). The Host, has acute...

  • Turndown Attendant

    3 months ago

    Chicago, United States Soho House & Co. Full time

    Job DescriptionJob DescriptionThe Role…At Soho House, a Turndown Attendant promotes a positive image of the property to members and guests and must be reliable, approachable, have acute eye for detail and should also be able to address guest requests and problems if they arise.A successful Turndown Attendant is trustworthy, organized, dependable and...

  • Assistant General Manager

    3 months ago

    Chicago, United States Soho House & Co. Full time

    Job DescriptionJob DescriptionThe role…At Soho House, the Assistant General Manager (AGM) is responsible for supporting all aspects of the business in conjunction with the property General Manager. The AGM oversees service standards, operational efficiency, member/guest experience, staff retention and optimal profit is met at a Soho House & Co. property....

  • Cowshed Nail Technician

    3 months ago

    Chicago, United States Soho House & Co. Full time

    Job DescriptionJob DescriptionThe Role...The Spa Nail Tech is an experienced, dynamic individual who possesses a real passion and pride in their work. Flexible Spa Nail Tech with excellent customer service.Passion for delivering outstanding client serviceAbility to anticipate guest needsA caring and can-do attitudeA high standard of personal...

  • Experienced Server Wanted

    2 weeks ago

    Chicago, Illinois, United States Soho House & Co. Full time

    Position Overview: Server at Soho HouseWe are seeking a dedicated Server to deliver an outstanding dining experience for our esteemed members and guests. In this role, you will be tasked with comprehending the menu, addressing dietary restrictions, suggesting food and beverage pairings, and providing exceptional service in line with Soho House standards.Key...

  • Food Service Coordinator

    2 days ago

    Chicago, Illinois, United States Soho House & Co. Full time

    About the RoleSoho House & Co. is seeking a highly skilled and experienced Food Runner to join our team. As a Food Runner, you will play a vital role in ensuring the smooth operation of our dining service, providing exceptional customer service, and maintaining a high level of quality in our food presentation.Key ResponsibilitiesFood Service Delivery: Ensure...

  • Housing & Health Case Manager

    3 months ago

    Chicago, United States Chicago House Full time

    Job DescriptionJob DescriptionChicago House empowers persons living with or vulnerable to HIV/AIDS to lead healthy and dignified lives, through housing and compassionate, client-centered support services.Housing and Health Case ManagerJob Description POSITION TITLE: Housing and Health Case Manager for Residential HousingCLASSIFICATION STATUS: Exempt POSITION...

  • Wellness Center Guest Services Coordinator

    2 weeks ago

    Chicago, Illinois, United States Soho House & Co. Full time

    Position OverviewThe Opportunity...The Reception team at Soho House plays a crucial role in ensuring a seamless experience for members and visitors. This position involves a range of front-of-house responsibilities, including greeting, registering, and guiding guests, managing phone inquiries, handling correspondence, and keeping the reception area...

  • Nail Technician

    2 days ago

    Chicago, Illinois, United States Soho House & Co. Full time

    About the RoleWe are seeking a highly skilled and experienced Nail Technician to join our team at Soho House & Co. as a Spa Nail Specialist. As a key member of our spa team, you will be responsible for delivering exceptional nail services to our discerning clients.Key ResponsibilitiesProvide exceptional nail services to our clients, including manicures,...

  • Server

    2 months ago

    Chicago, United States Hawksmoor - Chicago Full time

    Job DescriptionJob DescriptionServer – Hawksmoor ChicagoChicago is the historical powerhouse of American beef, and when Hawksmoor found out about an actual powerhouse building, it felt like fate. So, after years of dreaming, we’ve set out eyes on coming to Chicago. And we’ve found ourselves a home we cannot wait to settle into. The LaSalle Street Cable...

  • Part-Time House Cleaner- Chicago

    2 days ago

    Chicago, Illinois, United States Please Assist Me Full time

    Job OpportunityWe are seeking a highly detail-oriented and organized individual to join our team as a Part-Time House Cleaner in Chicago. As a Housekeeping Assistant, you will be responsible for maintaining private residences to the highest standards of cleanliness and professionalism.Key ResponsibilitiesDeep Cleaning: Perform thorough cleaning duties to...

  • Banquet Server

    2 weeks ago

    Chicago, United States Waldorf Astoria Hotels & Resorts Full time

    Waldorf Astoria is looking for a Banquet Server Title to join the team in Chicago's Gold Coast! Recognized as one of the Best Hotels in the World and in Chicago with the Top Hotel Spa in the U.S., the AAA-Five-Diamond, Forbes 4-Star Waldorf Astoria Chicago is nestled in the prestigious Gold Coast neighborhood among the famed Oak Street retailers and beach,...