Compliance Administrator

2 weeks ago

Syracuse, United States Coordinated Care Services, Inc. (CCSI) Full time $65,000
Job DescriptionJob DescriptionDescription:

ABOUT CCSI: CCSI is a not-for-profit management services organization with a special focus in the area of behavioral health and human services. We help provider agencies, local and state government, and other not-for-profits deliver programs and services that improve health and quality of life for the people they serve. Our administrative offices are in Rochester and we work with customers and communities across New York State. Our customers are our partners, and we work hard to develop the longstanding, productive relationships needed to support high quality services.


CCSI’s culture is one that values integrity, innovation, community connectedness, and exceptional customer service. We are committed to maintaining a diverse workforce, an inclusive environment, and efforts aimed toward dismantling structural racism. Our people make CCSI what it is and in turn, we strive to create a work environment that supports both personal and professional growth. We work hard and appreciate the importance of wellness through work/life integration.


ABOUT THE POSITION:

The Compliance Administrator will be located at the Hillbrook Juvenile Detention Center in Syracuse, NY and will work directly with the Director of Juvenile Justice ensuring that all facility policies, procedures, and standards are in compliance with the Prison Rape Elimination Act (PREA), the Juvenile Detention Alternatives Initiative (JDAI), federal Juvenile Justice and Delinquency Prevention Act, and Juvenile Detention Facilities Regulations and NYS Detention Facilities Directives. This team member serves as the primary liaison between staff, residents, and administration. Serves as the coordinator for all compliance standards and provides training to staff, and administrators. Documents and maintains policies and procedures in collaboration with the Director of Juvenile Justice. Assists the Director with coordination of federal, state and county reporting requirements.

Requirements:

SPECIFIC RESPONSIBILITIES INCLUDE:

  • Writes, updates, and oversees the implementation of agency standards and related policies and procedures to ensure compliance.
  • Develops, writes, revises, and recommends policies and forms to meet regulatory standards related to juvenile detention facility operations.
  • Manages the facility’s catalog of policies and forms, maintains files and documentation for auditing purposes.
  • Compiles information and prepares a variety of reports related to the facility’s overall compliance measures.
  • Follow all policies and procedures including health, safety, and security protocols.
  • Complete required reports regarding incidents, as needed.
  • Identifies violations, makes recommendations for corrective action and tracks completion to ensure program compliance.
  • Foster a culture of health, safety, and security protocol engages with youth to develop positive and supportive relationships.
  • Foster and contribute to a positive working environment by communicating effectively, professionally and with respect to all staff and exhibiting a team-oriented approach in managing the operation of the facility and its programs to ensure staff and Juvenile detainees’ needs are met.
  • Mentor and coach staff on compliance with policy and procedures concerning health, safety, and security protocols.
  • Assistance with education/training for staff, residents, contractors, and volunteers.
  • Other related job duties as assigned.


REQUIRED COMPETENCIES: To be successful in this position, you will need competence in:

  • Communicating effectively.
  • Building collaborative relationships.
  • Valuing diversity and fostering an inclusive environment.
  • Striving for self-development and taking initiative to be resourceful.
  • Problem-solving both independently and with others.


EDUCATION AND EXPERIENCE:

  • A master’s degree or bachelor’s degree and a minimum of five (5) years of managerial, administrative, or program experience in a state or federal government and knowledge of, or the willingness to become knowledgeable about juvenile justice standards, and audit requirements.
  • Proficiency with Windows-based operating system and Microsoft Office Software.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to organize and conduct several projects simultaneously; analyze complex situations and recommend an appropriate course of action.
  • Ability to maintain a high level of confidentiality.
  • Ability to satisfactorily complete required background screenings: criminal, DMV, and NY State Central Registry.

ADDITIONAL REQUIREMENTS:

  • Satisfactory completion of all required background screenings: criminal, Statewide Central Register and driving record.
  • Respect the confidential nature of certain information from databases to ensure victim and suspect confidentiality. This position will require special authorization to certain juvenile databases and is required to abide by the specific procedures and policies by both New York State and federal regulations.
  • Database management and data exporting experience
  • Excellent communication skills
  • Knowledge of Performance Measures and Program Evaluation.

Operating Principles and Demonstrated Behaviors:

Ability to demonstrate, understand and apply our workplace values through behaviors and actions. These operating principles are expected of all employees in all roles. All applicants (internal and external) must evidence their attitudes/behaviors as part of the application process:

  • Excellence in Customer Service
  • Collaboration
  • Honoring People and Their Work
  • Individualized Work/Life Integration
  • Integrity
  • Innovation
  • Community Connectedness
  • Diversity & Inclusion

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