Guest Service Representative

1 month ago


Spring, United States Edit TX, LLC dba Tide Cleaners Full time
Job DescriptionJob DescriptionGuest Service Representative - Dry Store

Reports To: Counter Manager & General Manager

Edit Holdings, LLC dba Tide Cleaners is seeking a Guest Service Representative to join our team

We are seeking individuals that enjoy working with people and as a team to represent Tide Dry Cleaners in the ideal manner and provide an enjoyable customer experience for our customers.

DUTIES & RESPONSIBILITIES: Other duties may be assigned.

  • Provide the best in-store customer experience to our dry cleaning, laundry pick up and drop off customers.
  • Manage any customer inquiries via phone, email, and in-person, build rapport with customers and identify their needs.
  • Be able to resolve/deescalate customer complaints/issues.
  • Perform all clothes check-in and check-out tasks.
  • Tag, spot check, organize garments according to any customer details request.
  • Inform customers about payment methods and verify their credit card data.
  • Perform basic math skills to calculate garment prices and operate cash transactions accurately.
  • Ensure the quality standards of Tide Dry Cleaners are met.
  • Train employees in all aspects of running a counter store.
  • Qualify to open and close the store and perform the daily goals.
  • Be able to function in a fast-paced environment with a high level of detail while standing for long periods of time.
  • Maintain cleanliness of the counter area to ensure a neat store appearance.
  • Other duties may be assigned.

Qualifications

  • Ability to recognize numbers and perform basic math skills.
  • Ability to self-start and maintain positive/energetic motivation.
  • Strong Leadership qualities.
  • Participate in ongoing education and training.
  • Must be able to stand for long periods of time.
  • Previous experience in hospitality/customer service roles is preferred.

Shift and Schedule

  • Store Hours of Operation: Mon-Fri 6:30am-7:00pm Saturday: 8:00am-5:00pm Sundays: Closed
  • PT (29 hours max weekly)
  • Overtime if necessary

Benefits

  • Health Insurance
  • Vision
  • Dental
  • 401 (k)
  • Yearly Paid Time Off
  • Paid Holidays


  • Spring, Texas, United States Roberts Communities Full time

    Position Overview:The Guest Services Representative acts as the primary liaison for visitors and guests, ensuring exceptional service and assistance.Key Responsibilities:- Oversee the check-in and check-out processes efficiently.- Manage reservation systems and handle inquiries with professionalism.- Provide support and information to enhance the guest...


  • Spring, United States Tide Cleaners Full time

    Guest Service Representative - Reports To: Counter Manager & General Manager Edit Holdings, LLC dba Tide Cleaners is seeking a Guest Service Representative to join our team! We are seeking individuals that enjoy working with people and as a team to represent Tide Dry Cleaners in the ideal manner and provide an enjoyable customer experience for our...


  • Spring, United States Edit TX LLC dba Tide Cleaners Full time

    Job DescriptionJob DescriptionGuest Service Representative - Dry StoreReports To: Counter Manager & General ManagerEdit Holdings, LLC dba Tide Cleaners is seeking a Guest Service Representative to join our team! We are seeking individuals that enjoy working with people and as a team to represent Tide Dry Cleaners in the ideal manner and provide an enjoyable...


  • Spring, Texas, United States Westin Woodlands Full time

    Position Overview:The Front Desk and Guest Services play a pivotal role at the Westin Woodlands, serving as a key element in the guest's arrival experience, which is one of our primary differentiators in the hospitality industry.Key Responsibilities:Address guest inquiries and needs, including registration, checkout, and cashiering services.Welcome and greet...


  • Spring, Texas, United States Embassy Suites Woodlands Full time

    Position Overview:As a vital member of the Embassy Suites Woodlands team, you will contribute to creating unique and memorable experiences for our guests. Your role will involve warmly welcoming guests upon arrival and assisting them throughout their stay, ensuring they feel at home and well-informed about our services.Key Responsibilities:Provide a warm and...


  • Spring, Texas, United States Westin Woodlands Full time

    Position Overview:The Front Desk and Guest Services play a crucial role at the Westin Woodlands, serving as a primary point of contact for guests. This position is integral to the 'Arrival' experience, which is one of our key differentiators in the hospitality industry. The Front Office provides continuous interaction with guests, offering a diverse range of...


  • Spring, Texas, United States Westin Woodlands Full time

    Position Overview:The Front Desk and Guest Services play a crucial role at Westin Woodlands, serving as a key element in the guest's arrival experience, which is one of our primary distinguishing features. The Front Office provides continuous interaction with guests, offering a wide range of operational exposure within the hotel environment.Key...


  • Spring, Texas, United States Embassy Suites Woodlands Full time

    Position Overview:As a vital member of the Embassy Suites Woodlands team, you will contribute to creating unique and memorable experiences for our guests. Your role will involve warmly welcoming guests upon arrival and assisting them with the check-in and check-out processes, ensuring their comfort and satisfaction while providing essential information about...


  • Spring, Texas, United States Woodlands Resort Full time

    Position Overview:As a vital member of the Woodlands Resort team, you will play a key role in crafting unique and genuine experiences for our visitors. Your primary responsibility will be to warmly welcome guests upon arrival and assist them throughout their stay, ensuring they feel at ease and valued. You will also provide essential information and promote...


  • Spring, Texas, United States Embassy Suites Woodlands Full time

    Position Overview:As a key member of the Embassy Suites Woodlands team, you will play a vital role in delivering unique and genuine experiences for our guests. Your warm and enthusiastic demeanor will set the tone as you greet guests upon arrival and assist them throughout their stay, ensuring they feel comfortable and welcomed. You will also provide...


  • Spring, Texas, United States Woodlands Resort Full time

    Position Overview:As a vital member of the Woodlands Resort team, you will play a key role in crafting unique and memorable experiences for our visitors. Your primary responsibility will be to warmly welcome guests upon arrival and assist them throughout their stay, ensuring they feel at home and well-informed about our offerings.Key Responsibilities:Provide...


  • Spring Hill, Florida, United States Veriu Group Full time

    Guest Service Representative, Spring HillCasual PositionLocation: Brisbane | Role: Guest Service Representative | Compensation: $28.08 plus penaltiesPosition OverviewAs a part of the Veriu Group, a growing multi-brand accommodation entity with 17 hotels across Queensland, New South Wales, and Victoria, we are dedicated to providing authentic experiences for...


  • Reeds Spring, Missouri, United States Best Western Branson Inn and Conference Center Full time

    Job OverviewPerks:Attractive compensation packageEmployee perks and discountsFlexible working hoursComplimentary uniforms providedCore Responsibilities:The primary role of the Hotel Front Desk Agent is to warmly greet guests upon their arrival. As the first point of contact, this position involves managing the check-in and check-out processes, issuing room...


  • Reeds Spring, Missouri, United States Best Western Branson Inn and Conference Center Full time

    Job OverviewCompensation and Perks:Attractive salary packageEmployee benefits and discountsFlexible working hoursComplimentary uniforms providedPrimary Objective:The role involves greeting guests in a friendly and efficient manner. As the first point of contact for many visitors, the Hotel Front Desk Agent is responsible for managing guest check-ins and...


  • Reeds Spring, Missouri, United States Best Western Branson Inn and Conference Center Full time

    Job OverviewPerks:Attractive compensation packageEmployee perks and discountsFlexible working hoursComplimentary uniformsPrimary Objective:The Hotel Front Desk Agent is tasked with the essential role of greeting guests in a swift and courteous manner. As the first point of contact for visitors upon their arrival, this position involves managing check-ins and...


  • Spring Valley, United States Pilot Company Full time

    Company DescriptionPilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations...


  • Spring Valley, United States Pilot Company Full time

    Company DescriptionPilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations...

  • Guest Services Lead

    4 days ago


    Spring, Texas, United States Westin Woodlands Full time

    Overview:This role is dedicated to delivering outstanding service to both internal and external guests consistently. The individual will play a key role in offering leadership and direction to the guest services team, which may encompass roles such as Concierge, Valet, Bell Staff, Door Attendants, Drivers, and others, focusing on guest service excellence,...

  • Guest Service Expert>

    2 months ago


    Spring, United States Smashburger Full time

    Smashburger - 225 Cypresswood Dr Ste. C [Food Service / Crew Member / Team Member] As a Guest Service Expert at Smashburger, you'll: Ensure each guest receives Gold Standard service; Be knowledgeable of all menu items and be able to make suggestions and answer questions; Process POS transactions and accurately follow cash handling procedures; Personalize...


  • Spring, Texas, United States Woodlands Resort Full time

    Position Overview:The Room Service Operator plays a crucial role in ensuring exceptional guest experiences at Woodlands Resort. This position involves engaging with guests in a friendly manner, recognizing their unique preferences, and providing attentive follow-up to enhance their stay.Key Responsibilities:Receive and process room service orders via...