Logistics Inbound Resolution Coordinator

3 weeks ago


Atlanta, United States Expeditors Full time
Job DescriptionJob DescriptionCompany Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 15,000 trained professionals
  • 250+ locations worldwide
  • Fortune 500
  • Globally unified systems
Job Description

Summary:

The Logistics Inbound Resolution Coordinator plays a crucial role in ensuring the validation and updating of purchase orders for supplier payments. Their responsibilities include regular validation and resolution of late shipments to release purchase orders to process supplier payments. Additionally, this role involves data mining and analysis to uncover trends and pinpoint areas of significant concern. These insights can then be leveraged to develop ideas for enhancing quality throughout the customer supply chain.

Key Responsibilities:

  • Enhance customer relationships by identifying areas for improvement in the overall customer experience
  • Serve as point of contact and subject matter expert for systematic receipt of aging purchase orders and resolution
  • Perform regular in-depth analysis of late shipments and communicate with the 3PL’s to resolve and receive
  • Validate, document, and update the PO order queue on a daily basis which will notify the AP team to finalize payments to suppliers
  • Own developing and documenting the inbound resolution process and SOPs
  • Monitor and maintain the accuracy of SAP inbound late shipments and purchase orders, communicating any potential risks
  • Lead daily meetings with relevant stakeholders to communicate updates and collaborate on priorities
  • Identify critical issues, summarize and present key insights from researching and resolving inbound late shipments
  • Translate insights into continuous improvement opportunities with a significant impact to outstanding invoices
  • Measure the impact and value of identified insights and recommendations, prioritizing them accordingly
  • Collaborate in the development and updating of weekly reports, dashboards, and presentations that provide stakeholders with insights into late shipments and purchase order resolution
  • Communicate with stakeholders  to share updates, trends, insights, and recommendations
  • Collaborate and coordinate  with various parties, including customer stakeholders, warehouses, carriers, and suppliers , to support OTIF initiatives
  • Stay informed about best practices in supply chain and process improvement methods, proactively applying new knowledge to enhance processes
Qualifications

  • Bachelor's degree with a specialization in Supply Chain , related field or equivalent experience
  • 3+ years logistics, supply chain, large scale warehouse operations or related experience
  • 1+ years experience with inbound problem solving via data analysis including suggesting, implementing and tracking process improvements
  • Knowledge of SAP, SQL  and dashboard reporting is preferred
  • Proficiency in using Google Suite tools, including Google Sheets, for data analysis and information sharing
  • Excellent customer service skills, including a proven ability to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
  • A proactive and results-oriented mindset, with a commitment to continuous learning and improvement
  • Risk sensitive, recognizes when problems arise or are likely to arise
  • Ability to use critical thinking to develop, evaluate, recommend and present best options


Additional Information

All your information will be kept confidential according to EEO guidelines.



  • Atlanta, United States Expeditors Full time

    “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. 15,000 trained...


  • Atlanta, United States DACHSER USA Air & Sea Logistics Inc. Full time

    Job DescriptionJob DescriptionDescription:Inbound Logistics Administrator acts as the main point of contact for the warehouse for inbound. This role is responsible for coordinating inbound traffic to ensure the internal and external customer needs are met with appropriate and excellent service. JOB DUTIES AND RESPONSIBILITIES Responsible for coordination of...


  • Atlanta, Georgia, United States UniUni Logistics Full time

    About UniUni LogisticsUniUni Logistics is a leading provider of e-commerce and logistics services in Canada, dedicated to delivering exceptional customer experiences through efficient and streamlined fulfillment services.Job SummaryWe are seeking a highly skilled and experienced Logistics Operations Coordinator to join our team. As a key member of our...


  • Atlanta, Georgia, United States DACHSER USA Air & Sea Logistics Inc. Full time

    Logistics Operations Supervisor Job OverviewThe Logistics Operations Supervisor is essential in overseeing transportation functions for DACHSER USA Air & Sea Logistics Inc. This role is responsible for orchestrating inbound and outbound logistics to guarantee exceptional service for both internal stakeholders and external clients.Key...


  • Atlanta, Georgia, United States Total Quality Logistics Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our Billing team at Total Quality Logistics. As a key member of our team, you will be responsible for processing payments and billing customers, providing unparalleled service to our Sales Teams, and managing inbound accounting-related requests.Key...


  • Atlanta, United States Saddle Creek Logistics Services Full time

    The Logistics Coordinator coordinates the delivery of customer products to desired locations. Responsibilities. Provide real time driver and load status updates in the Truck. Mate software system. Provide coverage/communications for radio, phone and Logistics Coordinator, Logistics, Coordinator, Transportation


  • Atlanta, United States Rsgroup Full time

    RS Group/Staton Logistics is a leading provider of comprehensive logistics solutions dedicated to delivering top-notch services to our clients. As a Logistics Coordinator/Account Manager, you will play a crucial role in ensuring the seamless operation of our logistics services while fostering strong relationships with our clients. Key Responsibilities: ...


  • Atlanta, United States RS Group LLC Full time

    Job DescriptionJob DescriptionRS Group/Staton Logistics is a leading provider of comprehensive logistics solutions dedicated to delivering top-notch services to our clients. As a Logistics Coordinator/Account Manager, you will play a crucial role in ensuring the seamless operation of our logistics services while fostering strong relationships with our...


  • Atlanta, United States RS Group LLC Full time

    Job DescriptionJob DescriptionRS Group/Staton Logistics is a leading provider of comprehensive logistics solutions dedicated to delivering top-notch services to our clients. As a Logistics Coordinator/Account Manager, you will play a crucial role in ensuring the seamless operation of our logistics services while fostering strong relationships with our...


  • Atlanta, Georgia, United States NewCold Full time

    Job Description:Job Title: Logistics CoordinatorJob Summary:NewCold is seeking a highly skilled Logistics Coordinator to join our team. As a Logistics Coordinator, you will be responsible for ensuring the safe and efficient movement of goods within our warehouse and distribution network.Key Responsibilities:Ensure the safe movement of equipment and goods...

  • Logistics Coordinator

    2 weeks ago


    Atlanta, Georgia, United States RS Group LLC Full time

    Position OverviewA Logistics Coordinator plays a crucial role in overseeing and managing the transportation of goods and drivers within a logistics company. This position is essential for ensuring that shipments are delivered efficiently and punctually, serving as a key component in the supply chain.Key ResponsibilitiesDriver Management: Effectively...

  • Logistics Coordinator

    2 months ago


    Atlanta, United States Suddath Companies Full time

    Maintain consistent contact with clients and agents. Act as a liaison between the warehouse and the customer for account and operational needs and work to resolve any discrepancies between the two. Develop/maintain productive relationships with clien Logistics Coordinator, Logistics, Coordinator, Operations, Transportation

  • Logistics Coordinator

    5 months ago


    Atlanta, United States Syncreon America, Inc. Full time

    Handle customer queries, escalations & a large volume of day to day reports through the life cycle of customer orders. Build a close working relationship with the Key Account control tower staff staffing through understanding their day to day busines Logistics Coordinator, Logistics, Coordinator, Supply Chain, Trade, Transportation


  • Atlanta, United States Cetechs Full time

    Job DescriptionJob DescriptionLogistics Coordinator Cetechs, a Small Business is seeking a skilled Logistics Coordinator to manage the planning and implementation of the CDC Policy Academy.  This role is crucial in ensuring the smooth executive of training sessions, coordinating with instructors and speakers, and maintaining high-quality educational...

  • Logistics Coordinator

    4 weeks ago


    Atlanta, United States Cetechs Full time

    Job DescriptionJob DescriptionLogistics Coordinator Cetechs, a Small Business is seeking a skilled Logistics Coordinator to manage the planning and implementation of the CDC Policy Academy.  This role is crucial in ensuring the smooth executive of training sessions, coordinating with instructors and speakers, and maintaining high-quality educational...


  • Atlanta, United States DSV AS Full time

    FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If...


  • Atlanta, Georgia, United States Opusing LLC Full time

    Job SummaryWe are seeking a highly skilled Customer Logistics and Supply Chain Coordinator to join our team at Opusing LLC. As a key member of our logistics and supply chain team, you will be responsible for providing dedicated support to our customers and business partners by processing orders and inquiries.Key ResponsibilitiesProvide single point of...


  • Atlanta, Georgia, United States APL Logistics Full time

    Job Summary:As a Warehouse Team Lead at APL Logistics, you will be responsible for leading a team of warehouse associates in daily operations. This includes ensuring accurate and timely processing of inbound and outbound shipments, monitoring inventory levels, and coordinating with suppliers to replenish stock.Key Responsibilities:Lead a team of warehouse...

  • Logistics Coordinator

    4 weeks ago


    Atlanta, Georgia, United States Michael Page Full time

    International CompanyFast growing organization About Our Client International Transportation Company Job Description Coordinate all logistics activities, including transportation, storage and distribution.Plan and schedule shipments, ensuring timely delivery and compliance with customer requirements.Liaise with transportation providers, suppliers, and other...

  • Logistics Coordinator

    4 weeks ago


    Atlanta, United States Michael Page Full time

    International CompanyFast growing organization About Our Client International Transportation Company Job Description Coordinate all logistics activities, including transportation, storage and distribution.Plan and schedule shipments, ensuring timely delivery and compliance with customer requirements.Liaise with transportation providers, suppliers, and other...