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Key Account Manager

2 months ago

Orlando, United States Nobelpharma America, LLC Full time
Job DescriptionJob DescriptionDescription:

**This position is based in the Southeast Region which includes Florida, Georgia, Alabama, Mississippi and Louisiana. The ideal candidate will live in Orlando or Atlanta, or within the territory easily accessible to a major airport.
Nobelpharma America launched its’ first product into the US. The product has a target indication for Facial Angiofibroma associated with the rare disease Tuberous Sclerosis Complex (TSC). The Key Account Manager’s role will focus on large regional institutional healthcare customers which provide comprehensive care to individuals with specific rare diseases, TSC Centers of Excellence and large physician practices (initially focused on Dermatology and Neurology).

The individual(s) will be primarily responsible for providing account management activities within assigned key accounts including large dermatology groups, prescribers, administrators, regional insurers, targeted institution/healthcare facilities (specialized treatment centers) and other accounts which have a large geographical footprint. The position will collaborate with marketing and medical affairs to provide information pertaining to Nobelpharma America and its' products. The KAM will open sales channels, provide information pertaining to market access and facilitate brand strategy pull through. The KAM will coordinate account plan activity with other customer-facing teams (including outside consultants/vendors). He/she will serve as the lead for other account management activities, account access programs.

.Duties / Responsibilities:

  • Will be the primary contact with large comprehensive care centers/clinics providing medical care to individuals with TSC. There are approximately 70 such centers throughout the US. These centers diagnosis and treat individuals with this disorder. Specialties include Neurology, Surgeons, Dermatology, and Nurses.
  • Develop, grow, and manage key account relationships with group physician practices including purchasing managers and practice managers for large dermatology groups, targeted institutional facilities, and other assigned accounts.
  • Develops and maintains effective working relationships with key strategic accounts and stakeholders within each region. Communicates candidly and in a timely manner with management, brand leadership, medical (including MSLs etc.) and internal and external stakeholders.
  • Collaborate with Market Access, Marketing, and Legal teams to develop pricing, rebate, and contract strategies for regional/national accounts as necessary.
  • Conduct Business Reviews with targeted key accounts to drive utilization and optimization of product(s) offering
  • Work closely with Medical Affairs and Marketing to develop relationships with Key Opinion Leaders. Conduct product presentations to HCPs. Organize technical presentations (re: formulary committees and lunch and learns) –coordinate and utilize medical, market access and product management when necessary.
  • Participate in trade shows, and other events as required.
  • Develop regional Plan of Action (POA) and participate in brand strategy implementation, including but not limited to product pull-through, prescriber identification, and champion development. Creates and implements a Key Account Management strategy and ensures alignment with and execution of territory account plans to achieve monthly, quarterly and annual product access and launch objectives.
  • The KAM is responsible for working with the Market Access team in gaining optimal access for assigned products within his/her targeted accounts and territory.
  • Focuses on customer excellence; actively seeks to discover and meet the needs of internal and external customers by building relationships and delivering innovative solutions.
  • Participate and/or attend patient-oriented events such as: Fun Runs, Charitable (Fundraising) activities, and Regional Social activities.
  • Maintain accurate account information in CRM and provider data as requested –prepare quarterly territory strategic review and performance reports? (KPI monitoring)
  • Maintain current industry knowledge and provide competitive intelligence and market activity feedback on industry issues and opportunities
  • Participate in other projects and duties as assigned
Requirements:

Required education and experience:

· Bachelor’s degree in marketing or life sciences is a plus

· Minimum of 7 years' experience in the pharmaceutical/biotech/life-sciences industry with 5 or more years of key account management

· Demonstrated understanding of FDA and PhRMA promotional requirements as well as compliance & regulatory requirements

· Knowledge of reimbursement and access issues in healthcare required. Understanding of pharma strategies for private payor a plus

· Demonstrated verbal, written and presentation skills

· Previous experience in rare disease, dermatology/neurology specialty or marketplace is preferred

· Overnight travel required 60-70%

Required skills / Abilities:

· Ability to work independently to achieve goals while complying with Nobelpharma America’s policies, industry guidelines, and local, state, and federal laws/regulations.

· Ability to work in a cross-functional, fast pasted, matrix-oriented organization.

· The ideal Key Account Manager should have a strong knowledge base in how healthcare/pharmaceutical products are purchased, ordered, administered and established on formularies as well as understand the formulary process and reimbursement processes/policies.

· Possesses solid knowledge and understanding of all assigned products, treatment regimens, competitor products, and market and industry trends.

· In addition, through a mix of strong business acumen, leadership skills and relationship building, the KAM is accountable for meeting or exceeding established market access goals. The KAM will strategically leverage the use of corporate resources to drive results and adhere to all corporate policies and procedures; and required regulations.