Quality Manager

1 month ago

Rockford, United States Waldom Electronics Full time
Job DescriptionJob DescriptionSalary: $80-100k annually

The Quality Manager is responsible for overseeing and managing the quality assurance processes within the warehouses and offices (IL & OH). This role ensures that all activities comply with quality standards and regulations, maintains quality control procedures, and leads continuous improvement initiatives to enhance product quality and operational efficiency


Essential Job Functions

Quality Assurance Management:

  • Manages a QMS for Waldom’s distribution facilities in the Americas and supports globally.
  • Develops and implements quality control policies and procedures.
  • Conducts regular quality inspections and audits of departmental operations.
  • Ensures compliance with industry standards, regulations, and company policies.
  • Investigates and resolves quality issues, including customer complaints.
  • Interfaces with supplier and customer quality representatives concerning problems with quality control and assures that effective corrective action is implemented.

Continuous Improvement:

  • Participates in continuous improvement initiatives to enhance quality and operational efficiency.
  • Analyzes quality data to identify trends and areas for improvement.
  • Implements corrective and preventive actions to address quality issues.

Training and Development:

  • Provides training to warehouse staff on quality control procedures and best practices.
  • Develops and update training materials and documentation.
  • Conducts regular training sessions to ensure staff compliance with quality standards.

Documentation and Reporting:

  • Maintains accurate and up-to-date quality documentation, including inspection records, audit reports, and corrective action logs.
  • Prepares and present quality performance reports to management.
  • Collaborates with other departments to ensure seamless quality management across the organization.
  • Oversees the calibration of measurement devices.

Team Leadership:

  • Supervises and mentors quality control staff, providing guidance and support as needed.
  • Fosters a culture of quality and continuous improvement within the warehouse team.


Works closely with all departments to identify, implement and maintain process improvements.

Acts as a liaison between Operations and office personnel to establish a more efficient working relationship.


Requirements

Bachelor's degree in Quality Management, Supply Chain Management, Industrial Engineering, or a related field preferred.

ISO Certified Auditor with 3 years of supervisory experience required.

Highly skilled in verbal and written communication.

Strong decision-making skills.

Strong root cause analysis and problem-solving skills.

Adept at building a cohesive team environment.

Intermediate technical aptitude.

Proven experience in quality management within a warehouse or manufacturing environment.


Other Skills/Abilities

Intermediate to advanced Microsoft Office skills.

Professionalism and business savvy.

Ability to work collaboratively with cross-functional teams.

Occasional travel may be required for training, audits, or meetings. 

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