Client Support Representative

1 week ago


Chicago, United States Diamond Heritage Inc Full time $43,500 - $53,500
Job DescriptionJob Description

The Client Support Representative works on-site at our marketing & promotional events and provides support to the team at our corporate headquarters here in Chicago. We specialize in customer retention and customer acquisitions for our clientele. Our clients span across a wide variety of industries, including home improvement, telecommunications, and green energy.

In this entry-level role, the Client Support Representative will use their eagerness to learn and natural enthusiasm to assist the on-site marketing team with all tasks involved in developing and executing the company’s overall marketing plan.

Responsibilities of the Client Support Representative:

  • Execute marketing plans and operational functions to company standards
  • Participate in product/service knowledge training provided to marketing teams on behalf of management
  • Execute client presentation directives and standards to sales team members
  • Assist customers with any questions they may have in regards to featured client products/services
  • Gain knowledge of the marketing and branding strategy of all new clients the company acquires. Apply knowledge of the product and brand to develop customized marketing strategies for client directives
  • Ensure the highest level of customer service resulting in increased productivity and achieving sales goals
  • Build knowledge of the marketing systems implemented for each client campaign
  • Assist the market manager with any day-to-day administrative support as required

In this role, you will be the face of our company and we expect the highest level of professionalism possible. A self-motivated team player you may be just the person we are looking for. Teamwork, Dependability, Apparent Motivation, and Ethics are an integral part of all positions with us.

Requirements of the Client Support Representative:

  • Leadership experience including the ability to prioritize workloads and meet deadlines in a fast-paced environment
  • Strong problem-solving skills with an understanding of the impact that the Client Services team has on the company
  • Demonstrates initiative and ability to work with minimal supervision
  • Utilize clear verbal and written communications skills
  • Suggest process improvements with continued attention to client and control guidelines

Qualified Candidates Should Possess:

  • High school diploma or general education degree (GED); or a minimum of six months customer service, marketing or related experience
  • Ability to effectively present information to customer, clients and other employees
  • Possess basic mathematical skills
  • Possess basic computer and computer software skills
  • Ability to apply good judgment in dealing with problem-solving and carrying out directives
  • 1-2 years of relevant marketing, customer service experience preferred
  • Excellent written, oral, and listening communication skills
  • Ability to uphold the highest level of confidentiality and professionalism
  • Ability to work in a multi-tasked environment 
#LI-Onsite

Powered by JazzHR

Nz4HQGkNlZ



  • Chicago, United States Diamond Heritage Inc Full time $45,000 - $55,000

    Job DescriptionJob DescriptionWe are a prominent sales and business development firm in the Chicago area that represents top clients in the telecommunications industry. Our ultimate goal is to ensure our clients are achieving maximum brand visibility and increasing customer engagement. This year, we’ve seen exceptional growth and success, which highlights...


  • Chicago, United States Diamond Heritage Inc Full time

    Job DescriptionJob DescriptionWe are a prominent sales and business development firm in the Chicago area that represents top clients in the telecommunications industry. Our ultimate goal is to ensure our clients are achieving maximum brand visibility and increasing customer engagement. This year, we’ve seen exceptional growth and success, which highlights...


  • Chicago, United States Diamond Heritage Inc Full time $43,500 - $53,500

    Job DescriptionJob DescriptionThe Client Support Representative works on-site at our marketing & promotional events and provides support to the team at our corporate headquarters here in Chicago. We specialize in customer retention and customer acquisitions for our clientele. Our clients span across a wide variety of industries, including home improvement,...


  • Chicago, United States Diamond Heritage Inc Full time

    Job DescriptionJob DescriptionThe Client Support Representative works on-site at our marketing & promotional events and provides support to the team at our corporate headquarters here in Chicago. We specialize in customer retention and customer acquisitions for our clientele. Our clients span across a wide variety of industries, including home improvement,...


  • Chicago, Illinois, United States Volta Full time

    Client Support Representativeat Volta ChargingWe are looking for a Client Support Representative to become a vital part of our Service Operations Team. The mission of Service Operations is to ensure our stations are maintained to the highest standards and to provide exceptional support to our electric vehicle users. At Volta, we are dedicated to promoting...


  • Chicago, Illinois, United States Elks National Foundation Full time

    Position: Client Support Representative (Temporary/Part-time)Department: ENF | Location: RemotePosition OverviewThe Elks National Foundation is in search of a part-time Client Support Representative to act as a resource for our scholarship initiative. This role is ideal for individuals who are passionate about assisting others and are seeking a temporary...


  • Chicago, Illinois, United States EcoWay Voyagers Full time

    Position Title: Virtual Client Support RepresentativeCompany: EcoWay VoyagersWork Arrangement: RemotePosition Overview:As a Virtual Client Support Representative at EcoWay Voyagers, you will play a crucial role in providing outstanding service to our customers, ensuring that each interaction is positive and memorable. In this remote position, you will manage...


  • Chicago, United States Entaracorp Full time

    **Client Service Representative** **Wanted: A People-centric Service Conductor** **(commonly called a Client Service Representative)** **EMBARK ON YOUR JOURNEY** We invite you to join Entara and start your journey as one of our fully-remote, full-time Client Service Representatives! Our Client Service Representatives plug into our Managed Services team. This...


  • Chicago, United States Mission Wealth Full time

    Job DescriptionJob DescriptionAs a Barron’s Top 100 RIA firm and voted Best Places to Work by Fortune, Pacific Coast Business Times, Inc (Best Workplaces), and Investment News, Mission Wealth is hiring a dynamic Client Services Representative to join our high-performing Operations department. This is an opportunity to work a hybrid schedule AND elevate...


  • Chicago, United States EPITEC Full time

    Epitec POSITION: Client Service Representative JOB TYPE: W2, full time, on-going contract, PAY RATE : Pay range: $21.00 - $23.00/hr. LOCATION: Chicago, IL JOB SUMMARY FOR CUSTOMER SERVICE REPRESENTATIVE: Assist Custody Client Servicing partners manage existing settlement and fail correspondence with clients Specific process clean-up and management such...


  • Chicago, United States EPITEC Full time

    JOB SUMMARY FOR CUSTOMER SERVICE REPRESENTATIVE:Assist Custody Client Servicing partners manage existing settlement and fail correspondence with clientsSpecific process clean-up and management such as PIMCO claim processResearch and address client and internal issues and queriesProvide bandwidth for team leaders and managers to support cross-training...


  • Chicago, United States Achilles Financial, LLC Full time

      Location: Chicago.  In-office. Company Overview: Apply to Achilles Financial, a leading provider of Indexed Universal Life products; various forms of Life Insurance plans; Fixed index annuities, where we’re committed to delivering exceptional client experiences. We’re searching for a dynamic and responsive Client Success Representative to thrive in a...


  • Chicago, Illinois, United States Marquee Event Group Full time

    Position Overview:The Client Service Representative plays a vital role within the Marquee Event Group, a leading provider in the event planning sector. Our organization prides itself on delivering exceptional service and an extensive inventory to ensure client satisfaction at every event.Role Summary:As an integral part of the Sales Team, the Client Service...


  • Chicago, United States EPITEC Full time

    EpitecPOSITION:Client Service RepresentativeJOB TYPE:W2, full time, on-going contract, PAY RATE: Pay range: $21.00 - $23.00/hr.LOCATION:Chicago, ILJOB SUMMARY FOR CUSTOMER SERVICE REPRESENTATIVE:Assist Custody Client Servicing partners manage existing settlement and fail correspondence with clientsSpecific process clean-up and management such as PIMCO claim...


  • Chicago, Illinois, United States Spark Packaging Full time

    Job OverviewPosition: Customer Service RepresentativeLocation: Chicago, ILRole Summary: The Customer Service Representative is tasked with managing and processing customer orders, collaborating closely with clients and the sales team, and sourcing production materials from vendors.Key Responsibilities:Receive and process customer orders and modifications...


  • Chicago, Illinois, United States NinjaTrader Full time

    About the RoleNinjaTrader is seeking a highly skilled and customer-focused Client Services Representative to join our dynamic team. As a key member of our support team, you will play a vital role in ensuring our clients receive exceptional service and support.Key ResponsibilitiesLeverage your technical expertise to resolve client support inquiries regarding...


  • Chicago, Illinois, United States Elevation Academy Full time

    Job OverviewPosition: Customer Service RepresentativeDepartment: Customer SupportJob Type: Full-TimeRole Summary:The Customer Service Representative is tasked with delivering outstanding support to clients and customers. This position involves addressing inquiries, resolving challenges, and ensuring a superior level of customer satisfaction. The successful...


  • Chicago, Illinois, United States Spark Packaging Full time

    Job OverviewPosition: Customer Service RepresentativeLocation: Chicago, ILRole Summary: The Customer Service Representative is tasked with managing and processing customer orders, collaborating closely with clients and the sales team, and procuring production materials from vendors.Key Responsibilities:Receive and process customer orders and modifications...


  • Chicago, Illinois, United States Elevation Academy Full time

    Job OverviewPosition: Customer Service RepresentativeDepartment: Customer ServiceEmployment Type: Full-TimeRole Summary:The Customer Service Representative is tasked with delivering outstanding support to clients and customers. This position requires handling customer inquiries, resolving challenges, and maintaining a high standard of customer satisfaction....


  • Chicago, Illinois, United States Peppermint Technology Full time

    Position OverviewRole: Client Support SpecialistLocation: Hybrid work modelReporting Structure: Reports to the President, North America; Customer Support Team Lead (UK)ObjectiveAre you passionate about technology and eager to contribute to customer success? Join a dynamic and expanding international software firm as we enhance our presence in the North...