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Order Clerk

4 months ago


Tulsa, United States PeopleLink Staffing Solutions Full time
Job DescriptionJob DescriptionLocation: Tulsa Oklahoma
Job Overview:We are seeking a dynamic and customer-oriented Receptionist/Sales Assistant to join our team. The ideal candidate will be responsible for managing front desk operations, providing exceptional customer service, and supporting our sales team. This role requires excellent communication skills, a professional demeanor, and the ability to multitask in a fast-paced environment.Key Responsibilities:Reception Duties:
  • Greet and welcome visitors in a warm and friendly manner.
  • Answer, screen, and direct incoming phone calls to the appropriate parties.
  • Manage incoming and outgoing mail, packages, and deliveries.
  • Maintain the reception area, ensuring it is tidy and presentable.
  • Schedule and coordinate appointments, meetings, and conference room bookings.
  • Assist with general administrative tasks such as filing, data entry, and document management.
Sales Support:
  • Assist the sales team with the preparation of sales materials, presentations, and reports.
  • Manage and update customer databases and CRM systems.
  • Process sales orders and follow up on customer inquiries and orders.
  • Support the sales team in organizing and executing promotional events and campaigns.
  • Provide product and service information to customers, assisting them with their purchasing decisions.
  • Handle customer complaints and provide appropriate solutions in a timely manner.
General Duties:
  • Collaborate with other departments to ensure smooth office operations.
  • Monitor and manage office supplies inventory and place orders when necessary.
  • Assist in the planning and execution of company events and meetings.
  • Perform other duties as assigned by management.
Qualifications:
  • High school diploma or equivalent; additional education or certifications in office administration or sales is a plus.
  • Proven experience as a receptionist, administrative assistant, or in a sales support role.
  • Excellent verbal and written communication skills.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with CRM systems.
  • Strong organizational and multitasking abilities.
  • Customer-service oriented with a professional appearance and attitude.
  • Ability to work independently and as part of a team.
  • Basic knowledge of sales principles and customer service practices.
Key Competencies:
  • Interpersonal Skills: Ability to interact positively with clients and team members.
  • Attention to Detail: Precision in handling administrative and sales tasks.
  • Problem-Solving: Aptitude for resolving issues effectively and efficiently.
  • Time Management: Capability to manage multiple tasks and prioritize effectively.
  • Adaptability: Flexibility to adapt to changing work demands and environments.
Working Conditions:
  • Full-time position; typical office hours are from 9 AM to 6 PM, Monday to Friday.
  • Occasionally required to work additional hours during busy periods or events.
Benefits:
  • Competitive salary
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Opportunities for professional development and career growth
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