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Residential Sales Account Manager
2 months ago
Do you enjoy creating new relationships, solving problems, and providing excellent customer service?
Tender Lawn Care, a family-owned business since 1949, serves over 2,000 commercial and residential clients in West Michigan. We are a values driven organization with a focus on honesty, hard work, perseverance, and respect. Tender Lawn Care is hiring a Residential Sales Account Manager to join our growing team
Key Responsibilities:
- Manage and retain existing residential accounts by understanding their evolving needs and expectations
- Prospect and secure new business through warm leads, outreach and cold calling
- Sell landscape and lawncare services to existing and prospective clients
- Prepare and present proposals tailored to client needs and budget constraints
- Ensure accurate estimate measurements and analysis
- Act as a primary point of contact for clients, addressing inquiries, concerns, and ensuring a high level of customer satisfaction
- Conduct regular site visits to assess progress, address client feedback, and offer recommendations for improvement or additional services
Requirements:
- Minimum two years field experience in landscape or lawn maintenance services
- Prefer two years in Landscape or Lawn service sales or project management
- Knowledge of landscaping principles, materials, and techniques preferred
- Bachelor’s degree preferred
- Excellent communication and negotiation skills
- Proficient in the use of technology
- High degree of honesty, perseverance, and problem-solving skills
- Customer focused mindset
- Collaborate well with other team members
- Valid Drivers License
Benefits:
- Salary
- Health Insurance
- HSA
- 401k with company match
- Paid time off
- Paid holidays
- Growth opportunities such as certifications and cross training
- Brand new headquarters
Accepting applications through September 20, 2024