Training Coordinator
3 weeks ago
HVAC Training Coordinator
At Robbins Heating & Air Conditioning, Inc., we take pride in the ability of our team to provide exceptional customer service and workmanship at great value. We use only high-quality equipment from leading manufacturers in the industry and we employ NATE-certified technicians whose expertise is matched only by their courteousness and professional demeanor.
We are currently looking for a Training Coordinator to join our Team
Position Summary: As the Training Coordinator, your role is pivotal in helping team members reach higher levels in their career paths. Using each department's established career path, you will proactively coordinate training efforts to ensure team members do not stagnate in their learning.
Benefits:
- Medical/Dental/Vision Insurance
- Paid Vacation
- Paid Holidays
- 401k Match
- Company Provided Uniforms
- Continuous Training
- Company Paid Certifications and Opportunities
- Company Outings such as, Summer BBQ and Family Christmas Party
- Provided Snacks and Drinks
- Twice a Year Bonus'
- Spiffs and Incentives
- Quarterly Team Breakfasts
- Birthday Celebrations
- Achievement Celebrations
- Tenure Incentives
Work Hours: Monday-Friday, 8am - 5pm
Pay Range: $60k-$80k - Depending on Experience
Job Duties/Responsibilities:
- Provide onboarding for new recruits.
- Proactively help team members along their Career Paths.
- Be "Other's"-centric and mentor team members to reach their respective KPIs.
- Track a training calendar for each team member to ensure regular training.
- Responsible for ensuring all maintenance technicians are properly trained.
- Review each team member's Career Path once per month.
- Schedule training with each team member and their manager.
- Coordinate level-up ceremonies with department managers.
- Ride Along with all technicians regularly.
- Provide and document safety training for the entire company monthly.
- Ensure safety practices are being followed.
- Customer service training.
- Assist other department managers as needed.
- Other duties as assigned.
Required Qualifications/Attributes:
- Three years related experience and/or training in customer service, management in a service industry, or an equivalent combination of education and experience
- Motivated
- Prevue Job Fit Assessment
- High School Diploma
- Valid driver's license, clean driving record
- Self-Motivated
- Ability to multi-task
- Organized
- Strong leadership skills
Preferred Qualifications:
- Knowledge of the industry is highly recommended but not required
- Advanced customer service skills
- EPA Certified
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