Client Integration Engineer

3 weeks ago

Chicago, United States Epsilon Full time
Job DescriptionJob DescriptionJob Description

The Client Integration Engineer is responsible for providing technical solutions and strategies to achieve our client's digital marketing objectives, including integrating new clients onto Epsilon PeopleCloud, managing the technical relationship with existing clients; implementing new platform capabilities, driving automation initiatives and providing technical sales support. 
    
A Client Integration Engineer is a unique hybrid role within our company that combines aspects of a web technologist, business analyst, and solutions architect.  Our Client Integration Engineers leverage their technical capabilities and knowledge of the Epsilon PeopleCloud Digital Media Solutions platform to design and deliver actionable strategies and solutions. While we are an established company, our culture thrives on a vibrant start-up mentality and energy. We love what we do, and deeply value and respect each other.   

Responsibilities

  • Integrate some of the largest Internet retailers into the Digital Media Solutions system: design, develop, implement and test technical solutions based on client and business requirements
  • Be the technical subject matter expert and client liaison while working with internal teams to drive the execution and delivery of key client initiatives. Collaborate with Analytics, Account Management, Client Development, Media Managers, Studio and Software Development
  • Oversee client accounts, identify enhancement opportunities and drive creative solutions that meet client marketing initiatives and anticipate future needs
  • Thrive as an individual contributor and member of a very dynamic, collaborative Client Integration Team. Help establish best practices across the enterprise and facilitate knowledge sharing
  • Occasional travel required (approximately 1-2 days per quarter)

Qualifications

  • Bachelors in Computer Science, MIS or related field, or equivalent experience
  • 4+ years experience in a technical role
  • Excellent communication and client facing skills, ability to convey technical aspects to non-technical audience
  • Prior consulting experience is desirable. This role is a blend of hands on technical and client facing
  • Strong attention to detail/quality focus
  • Prefer candidates with previous digital marketing experience, especially within the online display advertising space
  • High level of expertise with web technologies and knowledge of scripting languages (JavaScript, shell, python, HTML, SQL) is a plus
  • Strong command of SQL and hands on programming experience with JavaScript
Additional Information

Epsilon at Our CORE  

Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Our products accelerate our clients’ ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes.  For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Our best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, retail media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC.    

Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work:  

  • Act with integrity. We are transparent and have the courage to do the right thing. 
  • Work together to win together. We believe collaboration is the catalyst that unlocks our full potential. 
  • Innovate with purpose. We shape the market with big ideas that drive big outcomes. 
  • Respect all voices. We embrace differences and foster a culture of connection and belonging. 
  • Empower with accountability. We trust each other to own and deliver on common goals. 

Because You Matter 

As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first.  Our benefits encompass a wide range of offerings, including but not limited to the following:  

  • Time to Recharge: Flexible time off (FTO), 14 paid holidays 
  • Time to Recover: Paid sick time  
  • Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance  
  • Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling  

Epsilon benefits are subject to eligibility requirements and other terms.  

Epsilon is an Equal Opportunity Employer.  Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to LeaveofAbsence@epsilon.com to request an accommodation.

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