Front Desk Agent

3 months ago

Kissimmee, United States NDM Hospitality Services Full time
Job DescriptionJob Description

NDM is a family-owned hospitality business that started in F&B and is now expanding into vacation rentals. We are creating a new sector in hospitality by creating identifiable brands with consistent accommodations, services, and amenities within the vacation rental space. Imagine combining the comforts of a vacation home with the experience and consistency of a world class resort. 

Our Benefits: Health, Dental, Vision, Free Life Insurance, 401k Plan Available, Discounted Hotel rooms, Discount in F&B outlets, Development opportunities, Employee appreciation events, and much more

Encore Resort at Reunion is the first of its kind in curated resort residences. A private resort community near Disney in Orlando, Encore elevates the vacation rental experience by bridging the gap between hotel and peer-to-peer lodging.

Job summary: The Front Desk Agent is involved in all aspects of day-to-day operations of Luxury Residential Resorts, LLC home rental inventory. This includes but is not limited supporting the new home rent ready process, maintenance, housekeeping, security, landscaping, IT, etc. for all rental homes. The Guest Services Ambassador will also oversee all guest relations, Assist with guest check in/out procedures (Complete a thorough GSA Pre-Arrival Inspection Detailed Checklist), guest requests and overall guest coordination. Administration of utilities setup for new rental homes. Guest reservation coordination with community gate house and resort club front desk.

Duties:

  • Check in/out and reservation technologies
  • Multi task and effectively manage your time effectively form relationships with homeowners to fully encompass their needs, concerns, questions, etc. regarding the LRR rental program
  • Have a friendly demeanor to encounter guests staying within an LRR managed home and guide them through a personalized tour of their home, assisting in any and all questions they might have regarding their stay
  • Must do Housekeeping/Maintenance Quality Control and or Inspections of homes.
  • Complete a Thorough Inspection checklist for each Pre-arrival.

Education & Experience:

  • High School diploma or equivalent and/or experience in a hotel, property management, and or customer service based profession preferred
  • Excellent customer service skills in person and via the phone is required
  • Must have guest experience in residential, vacation rental properties
  • Proficient in Microsoft Excel, Outlook and other computer related skills related to job tasks

Physical requirements:

  • Flexible and long hours sometimes required including working weekends, holidays, and hours exceeding 40+
  • Ability to stand and work outdoors in both the heat and cold is required
  • Must be able to lift to 100lbs
  • Ability to walk long distance is required

Great Perks and Benefits - Work with a "Win from within company"



Job Posted by ApplicantPro

  • Front Desk Agent

    2 months ago

    Kissimmee, United States Secret Enterprises LLC Full time

    Job DescriptionJob DescriptionJob SummaryWe are a Adult Lifestyle resort seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with...

  • Front Desk Agent

    2 weeks ago

    Kissimmee, United States Secret Enterprises LLC Full time

    Job Summary We are a Adult Lifestyle resort seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate...

  • Front Desk Agent

    2 months ago

    Kissimmee, United States Secret Enterprises LLC Full time

    Job DescriptionJob DescriptionJob SummaryWe are a Adult Lifestyle resort seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with...

  • Hotel Front Desk Agent

    2 months ago

    Kissimmee, United States Delta Hotels Celebration Orlando Full time

    Job DescriptionJob DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal...

  • Front Desk Agent

    4 weeks ago

    Kissimmee, United States Melia Orlando Celebration Full time

    FRONT DESK AGENTMeli Orlando Celebration HotelCelebration, Florida"The world is yours with Meli" Joining Meli is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. ...

  • Hotel Front Desk Agent

    1 month ago

    Kissimmee, United States Maingate Lakeside Resort Full time

    Job DescriptionJob DescriptionWe are seeking a Hotel Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.Responsibilities:Register and assign rooms to guestsConfirm phone and online reservationsRespond to guest needs, requests, and complaintsCollect payment from...

  • Front Desk Admin

    2 months ago

    Kissimmee, United States Florida Partners Full time

    Job DescriptionJob DescriptionWe are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.Responsibilities:Register and assign rooms to guestsConfirm phone and online reservationsRespond to guest needs, requests, and complaintsCollect payment from departing...

  • Front Desk Agent

    3 months ago

    Kissimmee, United States NDM Hospitality Services Full time

    NDM is a family-owned hospitality business that started in F&B and is now expanding into vacation rentals. We are creating a new sector in hospitality by creating identifiable brands with consistent accommodations, services, and amenities within the Front Desk, Agent, Hospitality, Hotel

  • Part-Time Front Desk Agent

    1 month ago

    Kissimmee, United States Margaritaville Resort Orlando Full time

    Property Description: Margaritaville Resort Orlando presents an exciting opportunity for job applicants looking to be a part of a vibrant and laid-back hospitality team. Located in the heart of Orlando, Florida, our hotel captures the spirit of the Margaritaville lifestyle, offering an oasis of relaxation and fun for our guests. As a team member, you will...

  • Overnight Front Desk Agent

    3 weeks ago

    Kissimmee, United States Westgate Resorts Full time

    Job DescriptionJob DescriptionCompany DescriptionPay rate: $16 / hour - Use our Daily Pay benefit and get access to your pay as you need it.Westgate Vacation Villas & Town Center Resort, which boasts more than 3,000 accommodations, offers you a great opportunity to meet and share stories with guests who arrive from around the world to enjoy Central...

  • Overnight Front Desk Agent

    6 days ago

    Kissimmee, United States Westgate Resorts Full time

    Job DescriptionJob DescriptionCompany DescriptionPay rate: $16 / hour - Use our Daily Pay benefit and get access to your pay as you need it.Westgate Vacation Villas & Town Center Resort, which boasts more than 3,000 accommodations, offers you a great opportunity to meet and share stories with guests who arrive from around the world to enjoy Central...

  • Front Desk Representative

    3 days ago

    Kissimmee, Florida, United States Melia Orlando Celebration Full time

    Job SummaryMelia Orlando Celebration is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and enjoyable stay.Key ResponsibilitiesGuest Check-in/Check-out: Process guest...

  • Front Desk Coordinator

    3 days ago

    Kissimmee, United States Florida Partners Full time

    Job SummaryWe are seeking a highly skilled and organized Front Desk Agent to join our team at Florida Partners. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience.Key Responsibilities:Guest Services: Register and assign rooms to guests,...

  • Front Desk Supervisor

    1 month ago

    Kissimmee, United States Westgate Resorts Full time

    Job DescriptionJob DescriptionCompany DescriptionPay rate: $18 / hour - Use our Daily Pay benefit and get access to your pay as you need it. Westgate Vacation Villas & Town Center Resort boasts more than 3,000 accommodations and offers a great opportunity to meet and share stories with guests who arrive from around the world to enjoy Central Florida’s...

  • Front Desk Supervisor

    7 days ago

    Kissimmee, United States Westgate Resorts Full time

    Job DescriptionJob DescriptionCompany DescriptionPay rate: $18 / hour - Use our Daily Pay benefit and get access to your pay as you need it. Westgate Towers Resort in Kissimmee, Florida, offers you the ideal opportunity to welcome guests to our tropically landscaped property near world-famous theme parks and help them enjoy a truly memorable vacation...

  • Hotel Front Desk Representative

    2 days ago

    Kissimmee, United States TVASTAR HOSPITALITY LLC Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at TVASTAR HOSPITALITY LLC.Key Responsibilities:Guest Registration: Register and assign rooms to guests in a timely and efficient manner.Reservation Management: Confirm phone and online reservations, ensuring accuracy and attention to detail.Guest Services:...

  • Night Auditor

    3 days ago

    Kissimmee, Florida, United States Carter Hospitality Group Full time

    Job SummaryCarter Hospitality Group is seeking a skilled Night Auditor to join our team. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our financial records.Key ResponsibilitiesAudit, balance, post, and report on front desk, rooms, and all food and beverage outlets' cash and credit operations.Run the night audit...

  • Front Desk Agent

    3 months ago

    Kissimmee, United States NDM Hospitality Services Full time

    NDM is a family-owned hospitality business that started in F&B and is now expanding into vacation rentals. We are creating a new sector in hospitality by creating identifiable brands with consistent accommodations, services, and amenities within the vacation rental space. Imagine combining the comforts of a vacation home with the experience and consistency...

  • Front Desk Supervisor

    2 months ago

    Kissimmee, United States Embassy Suites Orlando Sunset Walk Full time

    Property Description: Embassy Suites Orlando Sunset Walk scheduled to open October 2023, located in the vibrant city of Kissimmee, Florida, is seeking passionate individuals to join our team! As a job applicant, you'll have the opportunity to work in a modern and stylish hotel that offers exceptional service and an unforgettable guest experience. With...

  • Front Desk Clerk

    5 months ago

    Kissimmee, United States Hilton Grand Vacations Full time

    As a Front Desk Clerk you would be responsible for executing your position's responsibilities and driving company success through performing the following duties to the highest standards: Ensures that every interaction with an owner or guest is a pos Front Desk, Clerk, Reservations, Retail, Hotel