Customer Service Representative
1 week ago
Responsibilities:
- Build and maintain strong relationships with clients to understand and fulfill their insurance needs.
- Grow our business through value-based conversations and exceptional customer experiences.
- Actively sell, promote and service various insurance policies, including Property & Casualty, Life & Health, to both individual and business clients.
- Guide clients through different insurance coverage options and assist with policy renewals and changes.
- Collaborate with the agent to develop and achieve marketing goals.
- Utilize leads effectively, schedule appointments, and provide personalized solutions to clients.
- Illinois State insurance licenses (Property & Casualty, Life & Health) are required. If not, licenses must be acquired prior to office training.
- 2 yrs of experience in the insurance industry with a proven track record of service/retention and/or sales success preferred.
- Proficiency in sales, customer service, retention and innovative in develop prospective clients.
- Positive attitude Coachable Energetic - Enthusiastic - Ability to build Rapport
- Strong communication skills, both verbal and written, and the ability to work effectively in a team.
- Bilingual in Spanish is preferred.
- Base compensation (doe)
- Incentive bonus
- Paid time off - PTO (personal/sick days)
- Profit sharing retirement plan
- Health prem allowance
- Professional office environment
- Growth potential and opportunities for advancement within the office.
- Paid in agency office training
- Reimbursement of insurance licensing costs after 3 mths if unlicensed.
- Receive guidance and mentorship from an established State Farm agent employer to accelerate your growth.
Note: This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Successful candidates must complete all applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. Employees of State Farm agents are not employees of State Farm.
License/Certification:
- Property & Casualty License - Life and Health License (Required)
- Yes - we're located in Chicago (North Side) Illinois 60618 - Candidate must be willing to commute our office
- This is an in-office position
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