![Spark Packaging](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
3 weeks ago
- Receive customer orders and order changes either directly from customers or from sales representatives, record, process, and place orders timely and accurately.
- Place orders for materials and supplies to be used in production on a timely basis.
- Analyze monthly usages and re-stocking per customer.
- Handle customer questions and feedback, follow-up with appropriate internal personnel as required.
- Manage and Maintain customer files.
- Process new items and purchase orders.
- Coordinate accounting credits.
- Record and distribute customer order changes.
- Minimum 2 years of experience in a customer service representative role, this includes in the corrugated, paper or packaging industry.
- Must have experience with software specific to the packaging industry which would include Amtech, HRMS or Kiwi.
- Advanced Microsoft experience is required; excel including inputting data will be critical.
- High School / GED Diploma.
Spark Packaging is a Michigan-headquartered recruiting and staffing company that connects great talent with great employers. We understand that finding a new position can be stressful and identifying top talent can be challenging. For us to maximize successful placement and retention, we start by listening to and understanding each of our clients. We believe in face-to-face interaction and having a solid understanding of our client’s business before placement. We pride ourselves in team development as it matches our purpose as an organization to continually create career opportunities.
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