Customer Service Representative

1 month ago

Chicago, United States speedqueenlaundry.com Full time

**Customer Service Representative**

Chicago, IL **Purpose:**

Under the direction of the Assistant Store Manager or Store Manager on duty, the Customer Service Representative is responsible for the daily duties in maintaining high levels of customer service through offering a clean, safe, and friendly store.

**Position Responsibilities:**

***Primary:***

* **Customer Service and Satisfaction****:** Assists customers with the use of payment systems, machine selection and operation, retail purchases, and wash/dry/fold orders; handles customer questions/concerns and informs Assistant Store Manager or Store Manager, as needed. Reports to work in a neat and clean manner and wears appropriate uniform.

* **Store Safety and Security** **:** Maintains a safe environment inside and outside of the store by following proper security procedures and prioritizing employee and customer safety.

* **Store Cleanliness and Upkeep** **:** Ensures that the highest level of cleanliness is maintained inside and outside of the store at all times; follows proper cleaning routines and documents completion.

* **Building and Equipment Maintenance** **:** Documents equipment and building maintenance issues appropriately, escalating unsafe situations to the Assistant Store Manager or Store Manager on duty.

* **Retail** **:** Maintains a good visual presentation of retail products at all times; maintain a thorough understanding of retail products and educate the customer; accurately process sales and encourage customers to purchase additional items.

* **Wash/Dry/Fold** **:** Provides a consistent quality product to the customer by choosing the appropriate equipment for clothing and completing the order with care; completes logs accurately. Addresses customer concerns and issues in a timely and satisfactory manner; immediately informs Assistant Store Manager or Store Manager on duty of any claims.

* **Policies and Procedures** **:** Ensure that all company policies and procedures are followed at all times.

* All other duties, as assigned.

**Position Qualifications:**

**Knowledge/Experience:**

* Knowledge of commercial laundry products and payment systems is a plus, but is not required.

**Skills and Abilities:**

* Communicate effectively and be able to work with individuals from diverse backgrounds.

* Ability to manage multiple tasks at one time.

* Build strong customer relationships quickly.

* Basic computer skills.

* Able to work a flexible work schedule, including nights and weekends.

**Education:**

* High School Diploma/GED.

**Physical Requirements:**

* Position involves standing for long periods of time, manual dexterity, stooping, bending, and lifting.

**Additional Information:**

* Position Title: Customer Service Representative

* Department: Laundry Stores

* Reports To (Title): Store Manager

* Review Date: July 2018

* FLSA Status: Non-Exempt

* Location: Varies

  • Csr - Customer Service Representative

    4 weeks ago

    Chicago, United States European & US Car Service Full time

    **Job Summary**: The Customer Service Representative is directly involved in all aspects of communicating with the customer during the collision repair process. This position is the image and face of our business when customers first call or enter our facility. We are looking for an enthusiastic, helpful and polite individual to join our team who will do...

  • Customer Service Representative

    4 weeks ago

    Chicago, Illinois, United States Circle K Stores, Inc. Full time

    Store : 200 N LaSalle, Chicago, Illinois 60606 Availability Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work i Customer Service Representative, Customer Service, Representative, Retail, Service

  • Customer Service Representative

    16 hours ago

    Chicago, United States Home Bay Full time

    Customer Service Representative 4 salaries **More Home Bay Technologies, Inc. Customer Service salaries** 3 salaries reported $15.91 per hour Career recommendations for Customer Service Representative Explore information on salaries, job satisfaction, skills and more Highest paying cities for Customer Service Representative in US New York, NY $18.39 per hour...

  • Customer Service Representative

    4 weeks ago

    Chicago, Illinois, United States University of Illinois at Chicago Full time

    Hospitality & Concierge Services:Serves as the point person for patient/guests to provide and/or retrieve information. Greets patients and guests, provides information and way-finding services in both English and Spanish. Distributes information rela Customer Service, Customer Service Representative, Guest Experience, Representative, Operations, Excel,...

  • Customer Service Representative

    3 weeks ago

    Chicago, United States Accede Solutions Inc (accedesol.com) Full time

    Customer Service RepresentativeOVERVIEW:The Customer Service Representative (CSR) handles incoming calls regardingscheduling of paratransit eligibility services.DUTIES:To perform this job successfully, an individual must be able to perform eachessential duty satisfactorily. Reasonable accommodations may be made toenable individuals with disabilities to...

  • Customer Service Representative

    2 months ago

    Chicago, United States Cobra Power Full time

    We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...

  • Customer Service Representative

    3 weeks ago

    Chicago, United States Jago Associates Full time

    **Join Our Team as a Customer Service Representative** **Location**: Chicago, IL **Company**: Jago Solutions **About Jago Solutions** Jago Solutions is a leader in providing innovative solutions and exceptional service to our clients. Located in the vibrant city of Chicago, we are dedicated to delivering top-notch customer service and creating positive...

  • Customer Service Representative

    4 weeks ago

    Chicago, United States Fancy Group Full time

    **Position: Customer Service Representative** **About Fancy Group**: Fancy Group, a distinguished name in the hospitality industry, is seeking dedicated individuals to join our team as Customer Service Representatives in Chicago. If you're passionate about delivering outstanding service and assisting customers with a smile, we want you to be part of our...

  • Customer Service Representative

    1 month ago

    Chicago, United States LaSalle Network Full time

    Are you someone who thrives on delivering exceptional customer experiences? LaSalle Network is teaming up with a leading national company, and we're on the lookout for enthusiastic individuals to join their Chicago-based team as Customer Service Representatives. This contract-to-hire opportunity offers competitive hourly pay, comprehensive training and...

  • Customer Service Representative

    1 month ago

    Chicago, United States LaSalle Network Full time

    Are you someone who thrives on delivering exceptional customer experiences? LaSalle Network is teaming up with a leading national company, and we're on the lookout for enthusiastic individuals to join their Chicago-based team as Customer Service Representatives. This contract-to-hire opportunity offers competitive hourly pay, comprehensive training and...

  • Customer Service Representative

    4 weeks ago

    Chicago, Illinois, United States LaSalle Network Full time

    Are you someone who thrives on delivering exceptional customer experiences? LaSalle Network is teaming up with a leading national company, and we're on the lookout for enthusiastic individuals to join their Chicago-based team as Customer Service Representatives. This contract-to-hire opportunity offers competitive hourly pay, comprehensive training and...

  • Customer Service Representative

    4 weeks ago

    Chicago, Illinois, United States Jet Support Services , Inc. Full time

    **Customer Service Representative** Chicago, IL / JSSI Parts & Leasing Parts Sales / Full-time About JSSI. . . For over 30 years, Jet Support Services, Inc. (JSSI), has been the leading independent provider of maintenance support and financial services to the business aviation industry. The company offers hourly cost maintenance programs to manage the often...

  • Customer Service Representative

    1 month ago

    Chicago, United States Jet Support Services , Inc. Full time

    **Customer Service Representative** Chicago, IL / JSSI Parts & Leasing Parts Sales / Full-time About JSSI. . . For over 30 years, Jet Support Services, Inc. (JSSI), has been the leading independent provider of maintenance support and financial services to the business aviation industry. The company offers hourly cost maintenance programs to manage the often...

  • Customer Service Representative

    4 weeks ago

    Chicago, Illinois, United States Moon Moments Ltd Full time

    Customer Service Representative (Weekly Pay) Location: Chicago, IL | On-Site (Considering applicants from Evanston, Berwyn, Skokie, and its environs who can commute) Availability: Full Time Our client in Chicago is seeking an enthusiastic Customer Service Representative to join their sales and marketing team. Responsibilities: Meeting with customers to...

  • Customer Service Representative

    2 months ago

    Chicago, United States Moon Moments Ltd Full time

    Customer Service Representative (Weekly Pay) Location: Chicago, IL | On-Site (Considering applicants from Evanston, Berwyn, Skokie, and its environs who can commute) Availability: Full Time Our client in Chicago is seeking an enthusiastic Customer Service Representative to join their sales and marketing team. Responsibilities: Meeting with customers to...

  • Customer Service Representative

    18 hours ago

    Chicago, United States The LaSalle Group Full time

    Are you someone who thrives on delivering exceptional customer experiences? LaSalle Network is teaming up with a leading national company, and we're on the lookout for an enthusiastic individual to join their Chicago-based team as a Customer Service Representative. This contract-to-hire opportunity offers competitive hourly pay, comprehensive training and...

  • Customer Service Representative

    2 weeks ago

    Chicago, United States RTR MANAGEMENT & CONSULTING SERVICES LLC Full time

    Job Description Job Description Description: We are seeking a Customer Service Representative for a medical service provider. The customer service representative will assist customers and providers with general inquiries and specific account troubleshooting. The customer service representative must possess excellent verbal communication skills and the...

  • Customer Service Representative

    2 months ago

    Chicago, United States Cobra Power Full time

    We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...

  • Customer Service Representative

    2 weeks ago

    Chicago, United States RTR MANAGEMENT & CONSULTING SERVICES LLC Full time

    Job DescriptionJob DescriptionDescription:We are seeking a Customer Service Representative for a medical service provider. The customer service representative will assist customers and providers with general inquiries and specific account troubleshooting. The customer service representative must possess excellent verbal communication skills and the ability...

  • Customer Service Representative

    1 month ago

    Chicago, United States RTR MANAGEMENT & CONSULTING SERVICES LLC Full time

    Job DescriptionJob DescriptionDescription:We are seeking a Customer Service Representative for a medical service provider. The customer service representative will assist customers and providers with general inquiries and specific account troubleshooting. The customer service representative must possess excellent verbal communication skills and the ability...