IT Call Center Agent

1 month ago


Los Angeles, United States AIDS Healthcare Foundation Full time
Job DescriptionJob Description

Overview

AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation

Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?

If so, AIDS Healthcare Foundation is the place for you

Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.

AHF’s core values are:

• Patient-Centered

• Value Employees

• Respect for Diversity

• Nimble

• Fight for What’s Right

STILL INTERESTED? Please continue

#LI-DF1


Responsibilities

The IT Call Center agent contributes to AHF’s mission by answering calls from our user, creating tickets and escalating to appropriate team ensuring faster response in resolving our AHF staff’s IT related issues and requests.


Providing timely response to all AHF staff allows them to better serve our clients. IT call center agent role is to provide faster response to all incoming calls and emails. This is a key role interfacing with AHF staff, gathering information on issues and creating tickets.Troubleshooting and repair in an end-user enviornment including but not limited, desktops, laptops, printers ect. This allows IT department to provide a timely service delivery to all.


IT operations team (IT Service Desk) is where all AHF staff go for IT related issues and request. This team is consistence of highly train technicians who not only resolve most issues but also deploy equipment and manages 3rd party services across US. IT call center agent allows team to focus on resolving issues and deployment.

**This is not a remote position.**


Qualifications

We at AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability. The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment.


  • Call Center Agent

    2 months ago


    Los Angeles, United States VCA Animal Hospitals Full time

    We are seeking a Call Center Agent to join our team. The primary responsibility will be to work in our call center and assist with a large volume of calls. This is not a remote position, you will be working on site at our West Los Angeles location. A Call Center, Agent, Animal Care, Technology, Medical, Benefits

  • Call Center Agent

    2 weeks ago


    Los Angeles, United States VCA Animal Hospitals Full time

    We are seeking a Call Center Agent to join our team. The primary responsibility will be to work in our call center and assist with a large volume of calls. At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously. With every opportunity, we aim to exceed each pet...

  • Call Center Agent

    2 months ago


    Los Angeles, United States VCA Animal Hospitals Full time

    We are seeking a Call Center Agent to join our team. The primary responsibility will be to work in our call center and assist with a large volume of calls. At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously. With every opportunity, we aim to exceed each pet...

  • Call Center Agent

    3 weeks ago


    Los Angeles, United States Metro Brokers Full time

    Job DescriptionJob DescriptionOverview:The Call Center Agent plays a crucial role within our organization as they are often the first point of contact for customers. They are responsible for providing exceptional customer service and resolving inquiries or issues efficiently. Call Center Agents are integral to maintaining positive customer relationships and...

  • Call Center Agent

    1 month ago


    Los Angeles, United States VCA Animal Hospitals Full time

    We are seeking a Call Center Agent to join our team. The primary responsibility will be to work in our call center and assist with a large volume of calls. _This is not a remote position, you will be working on site at our West Los Angeles location._ At VCA Animal Hospitals, we take our mission statement your pets health is our top priority and excellent...


  • Los Angeles, United States Tel-Us Call Center Full time

    Job DescriptionJob DescriptionWe are a 24/7/365 bilingual call center that answers calls for a variety of businesses. We are looking for people available to work part-time in our office (not remotely). If you are available to work flexible hours, including but not limited to: early Monday mornings, weekday afternoon/evenings (some time between 1pm-11pm),...

  • Call Center Trainer

    3 weeks ago


    Los Angeles, United States CALLS PLUS Full time

    Job DescriptionWe have an immediate opening for a motivated, coachable, self-driven and effective Trainer with inbound Call Center experience. The Trainer will be responsible to train new hires in customer service, account protocols and basic call center procedures such as call control, critical thinking, clear documentation, etc.CALLS PLUS services the...


  • Los Angeles, United States Tel-Us Call Center Full time

    Job DescriptionJob DescriptionWe are a 24/7/365 bilingual call center that answers calls for a variety of businesses. We are looking for people available to work part-time in our office (not remotely). If you are available to work flexible hours, including but not limited to: early Monday mornings, weekday afternoon/evenings (some time between 11am-11pm ),...

  • Call Center Agent

    2 days ago


    Los Angeles, California, United States PRWT Services Full time

    **Job Summary**We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at PRWT Services. As a key member of our Call Center team, you will be responsible for providing exceptional customer service to our clients via telephone and correspondence.Key Responsibilities:Answering telephones and providing assistance to...


  • Los Angeles, United States Tel-Us Call Center, Inc Full time

    Job DescriptionJob DescriptionCompany DescriptionTel-Us has been in business for 40 years! We are a medium sized call center answering thousands of incoming calls 24/7/365 for all kinds of businesses, medical offices, property management companies and anyone who needs help with their phone calls.  We not only take messages we also provide Tier 1 Customer...

  • Call Center Agent

    2 days ago


    Los Angeles, California, United States Clínica Romero Full time

    Job SummaryClínica Romero is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our Front Office, you will be responsible for providing exceptional service to patients and external parties, ensuring a positive experience for all.Key ResponsibilitiesAnswering Calls: Respond to all incoming calls...


  • Los Angeles, United States tapwage Full time

    Title Call Center Customer Service Representative Job description - To perform Molina’s outreach efforts on campaigns for all applicable markets. - Services performed include handling both outbound and inbound communications associated with outreach via the following channel(s): telephonic, e-mail and chat services. - Campaigns shall be conducted via...

  • Customer Support

    1 month ago


    Los Angeles, United States Tel-Us Call Center Inc Full time

    Customer Support Personal Service … In a Professional Manner! What are your hours of operation? Our agents are here for you and your callers 24 hours a day, 365 days a year! Someone is always available, awake and alert! We have Management on call should there be any need after the business office is closed. Our business office for sales, training or a...


  • Los Angeles, United States PagerDuty Inc Full time

    Job DescriptionJob DescriptionOverviewThe Call Center Representative plays a crucial role in providing exceptional customer service and resolving inquiries for our organization. Working as the front line of communication, the position is vital for maintaining customer satisfaction and loyalty. This role requires excellent communication skills, a...


  • Los Angeles, United States Breezy Talent Full time

    Job DescriptionJob DescriptionWe are hiring for our client - PagerDuty Inc.OverviewThe Call Center Representative plays a crucial role in providing exceptional customer service and resolving inquiries for our organization. Working as the front line of communication, the position is vital for maintaining customer satisfaction and loyalty. This role requires...


  • Los Angeles, United States eSystems Inc. Full time

    Job DescriptionJob DescriptionWe are seeking a highly motivated and customer-oriented Remote Call Center Representative to join our team. As a Remote Call Center Representative, you will play a vital role in delivering exceptional customer service to our clients. You will be responsible for handling incoming calls, resolving customer inquiries, and providing...


  • Los Angeles, United States Inkspirenize Full time

    Job Title: Call Center Representative Location: Los Angeles, CA Job Type: Full-Time Job Summary: We are seeking a motivated and customer-focused Call Center Representative to join our dynamic team. As a Call Center Representative, you will handle inbound and/or outbound customer calls, provide support, resolve customer inquiries, and ensure high levels of...


  • Los Angeles, United States Inkspirenize Full time $17 - $25

    Job DescriptionJob DescriptionJob Title: Call Center RepresentativeLocation: Los Angeles, CAJob Type: Full-TimeJob Summary:We are seeking a motivated and customer-focused Call Center Representative to join our dynamic team. As a Call Center Representative, you will handle inbound and/or outbound customer calls, provide support, resolve customer inquiries,...


  • Los Angeles, United States Inkspirenize Full time

    Job Title: Call Center Representative Location: Los Angeles, CA Job Type: Full-Time Job Summary: We are seeking a motivated and customer-focused Call Center Representative to join our dynamic team. As a Call Center Representative, you will handle inbound and/or outbound customer calls, provide support, resolve customer inquiries, and ensure high levels of...

  • Virtual Call Center

    3 weeks ago


    Los Angeles, United States Astute Virtual Solutions Full time

    Job DescriptionJob DescriptionOverviewThe Virtual Call Center plays a critical role in providing exceptional customer service through remote channels. This position is essential in maintaining high levels of customer satisfaction and loyalty while representing the organization professionally and effectively.Key ResponsibilitiesHandle incoming calls, emails,...