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Training Coordinator

2 months ago

Miami, United States Benihana HQ (Restaurant Support Center) Full time
Job DescriptionJob DescriptionPRIMARY RESPONSIBILITIES The Training Coordinator position provides day-to-day support for the Training Department.  This role is within the Company’s Kaizen Operations team, delivering support in the administration, management and execution of training initiatives and programs for the field as well as for our Restaurant Support Center.  SPECIFIC JOB DUTIES 
  • Support administration of the Company’s Learning Management System (LMS) (e.g. reporting, course assignments, maintenance of completion records, Management-in-Training program, etc.).
  • Set up and coordinate in-person as well as web training sessions.
  • Contribute to the design, development, and maintenance of training documents and processes (e.g. storyboards, PowerPoint presentations, Articulate 360 interactive course creation, etc.).
  • Maintain training and communication content on the company’s network or LMS, as applicable.
  • Draft Company’s newsletters weekly & monthly.
  • Support administrative functions for the department (e.g. drafting communications, ordering departmental supplies, processing invoices, saving content to Company network, etc.).
  • Assist with special projects as assigned by the Director.
 SKILLS/QUALIFICATIONS 
  • Expert level in written and verbal communications skills and attention to detail.
  • Must be able to interact skillfully with all levels of the organization in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient.
  • Positive, service-oriented attitude.
  • Firm grasp of Microsoft Office: Word, Excel, Outlook, PowerPoint, Publisher, etc.
  • Must be exceedingly well organized, detail oriented, accurate and timely with assigned tasks.
  • Experience working with Learning Management Systems (WiseTail experience a plus).
  • Multimedia experience (e.g. photos, videos, etc.).
  • Prior experience in a restaurant setting is preferred.
 EDUCATION/EXPERIENCE 
  • LMS platform administration experience preferred.
  • High school diploma required.