Volunteer Program and Training Coordinator

1 week ago


Miami, Florida, United States University of Miami Full time
Job Summary

The Volunteer Program and Training Coordinator is responsible for onboarding and orienting new hospital volunteers, building and maintaining relationships with departmental supervisors, and ensuring ongoing communication with departments staffed with volunteers. This role assumes responsibility for the needs analysis of new programs, develops recruitment and training for all programs, coordinates special events, and compiles statistical data.

Key Responsibilities

Oversees schedules and record keeping for volunteer programs and the volunteer management system (VMS)
Manages the onboarding process of all new volunteers
Conducts placement interviews for department placement of volunteers to ensure eligibility and proper placement
Develops and facilitates department-specific volunteer training
Develops and maintains relationships with peer professionals
Participates in local, regional, and national volunteer programs
Provides support for assigned volunteers and department supervisors
Assists with developing new volunteer programs and placements to meet the needs of UHealth
Facilitates the process of eligible volunteers attending physician rounds
Evaluates processes, manages data input, demographic information, and generates statistical reports
Supports coordination of special events
Conducts monthly training and New Volunteer Orientations (NVO)
Organizes weekly New Sponsored Staff Orientations (NSSO)
Manages volunteer email box

Requirements

Bachelor's degree in a relevant field
Minimum 2 years of relevant experience
Ability to maintain effective interpersonal relationships
Ability to communicate effectively in both oral and written form
Ability to handle difficult and stressful situations with professional composure
Proficiency in computer software (i.e., Microsoft Office)

Benefits

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission, and more. As an academic medical center, we are proud to serve South Florida, Latin America, and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Patient safety is a top priority, and during the Influenza season, all employees who provide ongoing services to patients must have an annual influenza vaccination. The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply.

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