Care Manager Dispatcher

2 months ago

Tampa, United States Gracepoint Full time
Job DescriptionJob Description

Care Manager Dispatcher-Mobile Response Team

The Care Manager Dispatcher provides advocacy, coordination, and continuity of evidence-based care for individuals and families in need through a collaborative process of triage, assessment, planning, and communication. Participates as a member of a multidisciplinary treatment team. Reports to the unit/department supervisor.

QUALIFICATIONS:

  • Bachelor’s degree in a Human Services related discipline and at least 1 year of experience in the mental health field. (Child welfare programs require 2 years of experience with at-risk populations and a child welfare certification. )
  • Ability to read, analyze, and interpret clinical records, procedures, or governmental regulations. Ability to write reports and document clinical activities and effectively communicate verbally with, provide information to, and respond to questions from managers, patients, service providers, managed care entities, family members, and other stakeholders.

FUNCTIONAL RESPONSIBILITIES INCLUDE:

  • Oversee the Mobile Crisis Referral Line operations, addressing crisis callers, finalizing referrals, and coordinating responses with the Mobile Crisis Response Team (MCRT).
  • Receive, assess, and prioritize incoming crisis calls, by gathering essential information from individuals, families, or concerned parties to determine the severity and urgency of each situation and assist adequate clinical staffing and MCRT response.
  • Completion of thorough assessments and coordination of community resources based on patient needs as per program requirements.
  • Complete all clinical and administrative documentation based on established timelines as per program requirements.
  • Communicate effectively and maintain cooperative relationships with internal and external resources.
  • Develop service plans, treatment plans, and/or aftercare plans with clear goals and objectives as per program requirements.
  • Maintain efficient workflow management and organization as per program requirements.
  • Maintain proficient quality of clinical documentation as per program requirements.
  • Other duties as assigned or needed as per program requirements.

COMPLIANCE RESPONSIBILITIES INCLUDE:

  • Adheres to all applicable federal, state, local, and company-maintained standards of compliance, ethics, and policies concerned with the administration and delivery of agency services.
  • Meets deadlines, requirements, and expectations as established by the supervisor, agency, and department.
  • Completes administrative functions and data entry timely and accurate.

WORK ENVIRONMENT:

High-paced, collaborative team performance with an emphasis on critical thinking and decision-making with guidance from program supervisor/manager. Climate-controlled office environments with frequent exposure to clients. Some programs may require traveling within Hillsborough County via personal vehicle or agency vehicle to facilitate in-home client services or onsite clinical programs in a variety of socioeconomic neighborhoods.



Shift Varies
Varies

  • Plumbing Dispatcher

    1 week ago

    Tampa, United States Acree Full time

    Job DescriptionJob DescriptionPlumbing Dispatcher- Tampa FloridaIn this position, the Plumbing Dispatcher supports the technicians, management, and all customers. The Plumbing Dispatcher will support technicians and managers through various high-level administrative and customer service tasks. The Plumbing Dispatcher will always provide high-level customer...

  • Lead Dispatcher

    15 hours ago

    Tampa, United States Acree Full time

    Job DescriptionJob DescriptionDispatcher- Tampa FloridaIn this position, the Dispatcher supports the technicians, management, and all customers. The Dispatcher/Service Coordinator will support technicians and managers through various high-level administrative and customer service tasks. The Dispatcher/Service Coordinator will always provide high-level...

  • Home Service Dispatcher

    2 days ago

    Tampa, United States Acree Full time

    Job DescriptionJob DescriptionDispatcher- Tampa FloridaIn this position, the Plumbing Dispatcher supports the technicians, management, and all customers. The Plumbing Dispatcher will support technicians and managers through various high-level administrative and customer service tasks. The Plumbing Dispatcher will always provide high-level customer service...

  • Home Service Dispatcher

    2 weeks ago

    Tampa, United States Acree Full time

    Job DescriptionJob DescriptionDispatcher- Tampa FloridaIn this position, the Dispatcher supports the technicians, management, and all customers. The Dispatcher/Service Coordinator will support technicians and managers through various high-level administrative and customer service tasks. The Dispatcher/Service Coordinator will always provide high-level...

  • Dispatch-Rail Specialist

    1 month ago

    Tampa, United States Statewide Materials Full time

    Job DescriptionJob DescriptionDescription:Are You Ready to Change the Industry Together?Miles Ahead Brands (MAB) is a family of like-minded brands committed to raising the standard of service and driving the aggregate transportation industry into the future. MAB is a growth services team dedicated to driving results and enabling growth for all our partner...

  • Dispatcher (RTMC 2pm-10pm)

    3 months ago

    Tampa, United States Lucent Group Full time

    Job DescriptionJob DescriptionSalary: $16-$17 per hour DOEOPERATOR (RMTC 2pm-10pm) Lucent Group, Inc., is currently seeking Full-Time Dispatchers supporting the RMTC (Regional Transportation Management Center, 365, 24/7) to join the team in Tampa, Florida. SUMMARY OF POSITIONDispatchers are instrumental in operating the RTMC, which utilizes...

  • Dispatcher- (RTMC-6am-2pm)

    3 months ago

    Tampa, United States Lucent Group Full time

    Job DescriptionJob DescriptionSalary: $16-$17 per hourOPERATOR (for RTMC) Lucent Group, Inc. (LGI) is seeking Dispatchers, (FT- 6am-2pm) to support the Regional Transportation Management Center (RTMC) in Tampa, Florida.  The RTMC employs advanced Intelligent Transportation Systems (ITS) tools such as cameras and dynamic messaging signs to oversee roadway...

  • Dispatcher

    2 months ago

    Tampa, Florida, United States CEMEX Full time

    Company OverviewFounded in 1906, over the last 110+ years' CEMEX has grown into a global building materials company that provides high quality products and reliable service to customers and communities throughout the Americas, Europe, Africa, the Middle East, and Asia. Here at CEMEX we offer our employees competitive wages, career growth, excellent benefits...

  • Dispatcher / Service Coordinator

    3 months ago

    Tampa, United States TUDI Mechanical Systems Full time

    Job DescriptionJob DescriptionWhat happens when a mechanical contractor is about more than just HVAC and controls? Where it’s not just about satisfying clients, but transforming an industry. With Tudi Mechanical Systems, you get a team that operates…As a single heartbeat. Because a business doesn’t always have to BE a business.  It should be...

  • Service Dispatcher

    4 weeks ago

    Tampa, United States Armstrong Air & Heating, Inc. Full time

    Job DescriptionJob DescriptionThe Service Dispatcher reports to the Service Manager, and is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. The incumbent also assists the Service Manager in achieving the applicable sections of the corporate strategic plan. BenefitsPaid TrainingPaid Time...

  • Emergency Dispatcher

    1 week ago

    Tampa, United States GardaWorld Full time

    Requisition Number 125929BR Command Center Operator Compensation: $22.00 / hour Shift: ***Must have open availability for any shift*** The Command Center Operator will primarily be responsible for receiving non-emergency telephone calls, accessing and manipulating video surveillance and access control systems, and coordinating...

  • Care Coordinator

    2 months ago

    Tampa, United States RuralMetro Full time

    THIS IS AN ONSITE/IN OFFICE POSITION Schedules are 8 - 12 hour shifts depending on availability and shifts needed. This will include weekends. Wages start at $16.00 an hour. We invite you to join a team of highly skilled emergency medical experts, pilots, and mechanics! Our mission of providing care to the world at a moment's notice is at the heart of...

  • Planner-Dispatcher Specialist

    4 weeks ago

    Tampa, United States Rose International Full time

    •**Only qualified Planner candidates located near the Tampa, FL area to be considered due to the position requiring an onsite presence***Qualifications: 0-1 years of planning and analytical experience 1-3 years of work experience Solid working experience in Microsoft Excel Experience with Microsoft Office (specifically Excel) required....

  • Emergency Security

    1 month ago

    Tampa, United States GardaWorld Full time

    Requisition Number 123985BR Command Center Operator Compensation: $22.00 / hour Shift: ***Must have open availability for any shift*** The Command Center Operator will primarily be responsible for receiving non-emergency telephone calls, accessing and manipulating video surveillance and access control systems, and coordinating...

  • Patient Care Coordinator

    4 days ago

    Tampa, Florida, United States SGF Tampa Bay, LLC Full time

    Join Our Team as a Committed Medical AssistantAre you enthusiastic about delivering outstanding patient care and contributing positively to the healthcare experience? At SGF Tampa Bay, LLC, we are on the lookout for a dependable Medical Assistant to enhance our team.Key Responsibilities:Conduct phlebotomy tasks with precisionManage inventory for blood...

  • Service Coordination Manager

    4 days ago

    Tampa, Florida, United States Hire Military Talent Full time

    Job OverviewPosition: Dispatcher / Safety CoordinatorLocation: Tampa, FloridaSalary: Commensurate with experienceCompany ProfileWe are a prominent service organization recognized for our extensive fleet and dedicated team of professionals. Our commitment lies in delivering efficient and dependable service to our clientele. We are currently on the lookout for...

  • Care Coordinator

    1 month ago

    Tampa, United States Access2Care Full time

    Located in Tampa, FLMore Information about this Job: THIS IS AN ONSITE/IN OFFICE POSITION Schedules are 8 - 12 hour shifts depending on availability and shifts needed. This will include weekends. Wages start at $16.00 an hour. We invite you to join a team of highly skilled emergency medical experts, pilots, and mechanics! Our mission of providing care to the...

  • Patient Care Liaison

    4 days ago

    Tampa, Florida, United States Access2Care Full time

    Location: Tampa, FL Position Overview: THIS IS AN ONSITE/IN OFFICE POSITION Work schedules consist of hourly shifts based on availability, including weekends. Compensation begins at $16.00 per hour. Join a dedicated team of emergency medical professionals, pilots, and technicians. Our mission is to deliver care globally at a moment's notice, which drives...

  • Associate Operations Manager

    3 months ago

    Tampa, United States Luna Delivery, INC. Full time

    Job DescriptionJob DescriptionSalary: $1,200 / weekLuna Delivery Inc. is an independent last-mile delivery contractor for FedEx Ground and is looking for an Associate Operations Manager in the Tampa area. The company operates seven days per week out of the Citrus Park terminal serving the New Port Richey area. The position is in support of the Operations...

  • Care Coordinator

    4 weeks ago

    Tampa, United States Access2Care Full time

    Located in Tampa, FL More Information about this Job: THIS IS AN ONSITE/IN OFFICE POSITION Schedules are 8 - 12 hour shifts depending on availability and shifts needed. This will include weekends. Wages start at $16.00 an hour. We invite you to join a team of highly skilled emergency medical experts, pilots, and mechanics! Our mission of providing care...