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Customer Service Representative

4 months ago

Frisco, United States AHOD Holdings, LLC Full time
Job DescriptionJob Description

We’re looking for an enthusiastic, highly-motivated Customer Service Representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities in a fast-paced work environment, we want to hear from you

Compensation:

$38,500 yearly

Responsibilities:
  • Keep track of customer accounts and make updates with new account information as necessary
  • Communicate frequent customer suggestions to the team to troubleshoot
  • Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary
  • Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction
  • Create records of customer interactions and follow up to ensure all questions have been answered
  • Respond to customer inquiries, service questions, and complaints
  • Interact with the sales lead to maintain and improve service knowledge
Qualifications:
  • Display strong communication skills, active listening skills, and personal skills
  • Previous work in a customer-facing position
  • High school diploma, G.E.D. or equivalent
About Company

We are the one-stop shop when people need services that include maintenance, remodeling, and additions. Our services range from heating and cooling, plumbing, electrical, painting and staining, gutters, windows, drywall repairs, door installations, clogged line systems to full sizes of homes and businesses additions, and remodeling. We are "All the Hands of your Home and Business Needs".