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Rental Supervisor

1 month ago

South Lake Tahoe, United States Vail Resorts Full time
Job DescriptionJob Description

 

Continue Your Experience of a Lifetime
Vail Resorts provides a variety of opportunities for employees to grow in their passion for the outdoors while building lifelong connections with teammates and guests from around the world.  

 

As you move from season to season, or begin a year-round career, you’ll continue to receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

 

Our team members are the core of our mission. Providing the Experience of a Lifetime for our guests starts with you. 

 

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

 

Employee Benefits

•    Ski/Mountain Perks Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
•    MORE employee discounts on lodging, food, gear, and mountain shuttles
•    401(k) Retirement Plan 
•    Employee Assistance Program
•    Excellent training and professional development
•    Referral Program

 

To Learn More, please review the Benefits Eligibility Summary

 

Job Summary:

Manages overall day-to-day operation of all Ski/Snowboard rentals. This position is responsible for merchandising, financial management, sales staff supervision and overall store management. Oversees hiring, training, coaching and scheduling of store personnel. Responsible for sales generation and growth, inventory control, controllable expenses, cash management, merchandising, loss prevention and store appearance. 

 

Job Specifications:  

  • Housing: May Be Available

  • Expected Pay Range: $22.00 - $23.76 / hour

  • Shift & Schedule Availability: Full Time and Part Time, Weekends and Holidays 

  • Skill Level: Experienced

 

Job Responsibilities:

As the Retail/Rental Manager of the Rental department, this job oversees the operations of a high volume, seasonal rental operation, ski and snowboard repair/tuning center and servicing the entire resort. The retail/rental manager’s responsibilities includes: 

  • Overseeing all aspects of all retail/rental operations. 

  • Manages through uncertainty and change positively 

  • Manages a team of up to 50 frontline staff and leadership team of 5-6 

  • Provides an important piece of our guests’ experience of a lifetime while in our resort by maintaining a strong culture of guest service 

  

 Day to day task will often include: 

  • Providing consistent and direct feedback, coaching and guidance to team members 

  • Driving professional development in yourself as well as others 

  • Designing, executing and tracking training plan for associates starting with their first day 

  • Ensuring department and staff have all necessary supplies 

  • Meeting with other departments and committees to ensure department is aligned with initiatives 

  • Creating operational plans for special events, groups, and holidays 

  • Identifying sales opportunities and create plans accordingly 

  • Administrative duties 

  • Managing retail inventory, rental inventory, and supplies with cost management in mind 

  • Hiring staff and processing payroll through a digital platform 

  • Other duties as assigned

  

Job Requirements: 

  • Minimum 2 years leadership experience - required 

  • 2 years in retail/rental experience - preferred 

  • 2 years resort experience in a management role 

  • Knowledge and passion for snowsports 

  • Bachelor’s Degree - preferred 

 

The expected pay range is $22.00 - $23.76. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

 

Requisition ID  503152
Reference Date: 07/17/2024 
Job Code Function: Rental Operations