Site Leader

2 months ago


El Paso, United States Datamark, Inc. Full time
Job DescriptionJob Description

DATAMARK, Inc. is currently seeking a dynamic and experienced Site Leader to join our team. As a leading provider of business process outsourcing solutions, DATAMARK helps organizations worldwide manage their operations more efficiently and effectively. The Site Leader will play a crucial role in overseeing the overall operations and performance of our site.

In this role, the Site Leader will be responsible for managing and leading a team of employees to ensure the successful execution of client projects. They will oversee day-to-day operations, monitor performance metrics, and implement strategies to optimize efficiency and productivity. The Site Leader will collaborate with other departments to ensure seamless operations and client satisfaction. They will also be responsible for managing relationships with clients and resolving any issues or concerns that arise. The Site Leader will report to the Senior Director of Operations and work closely with them to achieve company goals.

Qualified candidates for this position will have a proven track record of leadership and management in a similar role. They will have excellent communication and interpersonal skills, with the ability to motivate and inspire their team. The Site Leader will be detail-oriented and possess strong analytical and problem-solving abilities. They will have a deep understanding of operations management and business process outsourcing.

Responsibilities
  • Manage and lead a team of employees to ensure successful project execution
  • Oversee day-to-day operations and monitor performance metrics
  • Implement strategies to optimize efficiency, productivity, and quality
  • Collaborate with other departments to ensure seamless operations and client satisfaction
  • Manage relationships with clients and address any issues or concerns
  • Provide coaching and feedback to team members to support their professional development
  • Develop and maintain operational procedures and protocols
  • Stay up-to-date with industry trends and best practices

Requirements

  • Bachelor's degree in business or a related field
  • At least 12 years of contact center experience (BPO)
  • 6 years of proven experience in a leadership or management role (Bilingual contact center a plus)
  • Strong leadership and team management skills
  • Excellent communication and interpersonal skills
  • Ability to analyze data and make data-driven decisions
  • Detail-oriented with strong analytical and problem-solving abilities
  • Proficiency in Microsoft Office applications
  • Ability to adapt to changing priorities and work under pressure
  • Strong organizational and time management skills
  • Knowledge of operations management and business process outsourcing (300+ FTE preferred)

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation & Public Holidays)
  • Short Term & Long Term Disability
  • Training & Development
  • Wellness Resources
  • $110,000.00


  • El Paso, Texas, United States Jobot Full time

    About Us:We are a leading electrical contracting firm specializing in the construction and maintenance of high-voltage transmission lines and the establishment of substations. Our mission is to provide exceptional electrical infrastructure solutions, ensuring reliability and safety in every project we undertake. We are committed to excellence, innovation,...


  • El Paso, Texas, United States Dufry Group Full time

    Join Our Team at Dufry GroupDufry Group is a premier travel retailer with a rich history of over 30 years, dedicated to fulfilling the needs and desires of travelers across numerous duty-free and food & beverage locations.What We Offer:Hourly Pay Rate: $14.50Full-Time HoursShifts Available: Flexible/Open AvailabilityKey Responsibilities of the Food &...

  • Interim Leader

    1 month ago


    El Paso, United States National Community Pharmacists Association Full time

    Interim Leader - Pharmacist-in-Charge (Retail or Clinical) | Hospital Retail Pharmacy | PharmD | Alabama Highly Competitive Pay | Lodging Provided | Rental Car Or Mileage | Paid Flights Home | World-Class Support We will consider Retail or Clinical pharmacy experience. ABOUT THIS OUTSTANDING INTERIM OPPORTUNITY 3+ month assignment 8.5 FTEs | Pharmacy is...

  • Survey Party Leader

    2 weeks ago


    El Paso, Texas, United States Croy Engineering LLC Full time

    Location: Birmingham, AL or Huntsville, ALFull-timeCroy Engineering LLC is seeking a qualified Party Chief for our operations in either Birmingham, Alabama or Huntsville, Alabama. In the role of Party Chief, you will be responsible for leading a small team or working independently to gather data and mark property boundaries. This position is ideal for...


  • El Paso, Texas, United States Baker Tilly Full time

    Job SummaryWe are seeking an experienced Aviation Director to lead the operations of El Paso International Airport. The successful candidate will have a strong background in airport management, business administration, and leadership.Key ResponsibilitiesManage and direct the airport's business and financial operationsOversee airfield and building...


  • El Paso, Texas, United States Five Below Full time

    At Five Below, our expansion is driven by individuals who embody our mission: We believe life is significantly enhanced when you are empowered to Let Go & Have Fun in an extraordinary environment, brimming with limitless opportunities, all at prices so low that you can always say yes to the latest and greatest products. Just ask any of our over 17,000 team...


  • El Paso, Texas, United States Prairie Band, LLC & Subsidiaries Full time

    Job OverviewPrairie Band, LLC & Subsidiaries is seeking a Construction Project Manager to oversee a significant Federal road initiative. The selected candidate will be responsible for managing all site operations, ensuring project milestones are met, and serving as the primary point of contact for all project-related inquiries throughout the contract...

  • Superintendent

    3 months ago


    El Paso, United States Pavilion Construction Full time

    Job DescriptionJob DescriptionAt Pavilion, we embrace "BUILDING YOUR VISION." This translates to both building the physical assets our clients envision as well as building the careers of our employees. In joining Pavilion, you are joining a family of dedicated, hard-working professionals looking to advance their individual achievements in a forum where...


  • El Paso, Texas, United States Odin Full time

    Quality Control ManagerOdin Environmental, a recognized leader in the fields of environmental, geotechnical, and civil construction, is looking for a dedicated Quality Control Manager to enhance our operations. Our focus on safety, excellence, and community engagement positions us as a reliable partner in the industry.Key Responsibilities:Establish and...

  • Quality Inspector

    3 months ago


    El Paso, United States Quick Hire Staffing Full time

    ***********PLEASE READ BELOW*****************The Immediate Pay, Quality Inspector position offers individuals the opportunity to receive payment for their work on the same day they perform their duties. This position is designed to provide a quick and fair compensation system for workers who are seeking immediate income.Upon starting the job, workers will be...


  • El Paso, United States Petco Full time

    **Merchandise Operations Specialist** Category: Stores Location: 5994 Montana Ave, El Paso , TX 79925 Schedule: Part_time **Purpose Statement** Responsible for the efficient execution of merchandising to ensure consistency with product sets and signage displays in the store and when necessary across a group of stores in a Market or District. Reduce time...


  • El Paso, United States JobRialto Full time

    Description: Responsibilities: The Packaging professional operates assigned equipment in the Dry Herbicide packaging lines and performs operations related activities assigned by shift leader. This person will need operations knowledge to operate the equipment in a safe and optimal manner. The job requires a highly motivated person for an 8-hour fix shift ...


  • El Paso, United States PARKS AND WILDLIFE DEPARTMENT Full time

    GENERAL DESCRIPTION This position works in a world class park with amazing archeology, history, plants, wildlife and recreation close to El Paso. Maintains facilities that thousands of visitors use each year and educate visitors on how to protect this special site. Under the direction of the Park Superintendent, this position performs highly complex...


  • El Paso, United States Compunnel Full time

    Description: Responsibilities: The Packaging professional operates assigned equipment in the Dry Herbicide packaging lines and performs operations related activities assigned by shift leader. This person will need operations knowledge to operate the equipment in a safe and optimal manner. The job requires a highly motivated person for an 8-hour fix shift...


  • El Paso, Texas, United States TransPerfect Full time

    About the Role:The Employee Engagement Champion is a key member of the TransPerfect team, responsible for fostering a positive and inclusive work environment. This individual will work closely with the Senior Leadership Team to develop and implement initiatives that promote employee engagement, recognition, and collaboration.Key Responsibilities:Create and...


  • El Paso, United States Actalent Full time

    Care Navigator Job Description In this role, you will be responsible for developing, assessing, and coordinating care management activities based on member needs to ensure quality, cost-effective healthcare outcomes. Your key duties include developing personalized care plans/service plans, educating members and their families/caregivers on services and...


  • El Paso, Texas, United States TransPerfect Full time

    About the Role:The Employee Engagement Champion will play a vital role in fostering a positive work culture and promoting employee engagement within our call center environment. This individual will be responsible for organizing employee activities, events, recognition, and incentives to drive collaboration and inspire a sense of community among team...


  • El Paso, United States TransPerfect Full time

    TransPerfect Is More Than Just a Job… Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. The Employee Engagement Champion is responsible for increasing overall employee engagement in a call...

  • Team Leader

    2 weeks ago


    El Dorado, Kansas, United States Domino's Pizza LLC Full time

    Company OverviewPosition OverviewAs a Team Leader - Assistant Manager, you will play a vital role in our operations. To qualify for this position, candidates must be at least 18 years old. Key responsibilities include: Managing equipment operations effectively.Stocking ingredients from the delivery area to designated storage and preparation areas.Preparing...

  • General Operator

    3 weeks ago


    El Paso, United States Root Staffing Full time $19 - $20

    Job DescriptionJob DescriptionTitle: General Operator Duration: 09 months assignment Location: El Paso, IL 61738 Start Dates: Every MondayShifts will be updated prior to new start/training date.Additional Notes:***Day shift Pay rate: $19.00 per hour***Evening/Night shift Pay rate: $20.25 Per hourShift:Packaging Contractor -DAY SHIFT 7:30am - 4:00pm-EVENING...