Current jobs related to Front Desk Supervisor - Hanover - Aloft Arundel Mills BWI Airport

  • Front Desk Agent

    1 month ago

    Hanover, United States Aimbridge Hospitality Full time

    3 PM - 11 PM WEEKENDS REQUIREDFULL TIME ROLE 17.00/ HOUR Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Pr Front Desk, Agent, Hospitality, Operations, Hotel, Reservations

  • Front Desk Representative

    3 weeks ago

    Hanover, Pennsylvania, United States Aimbridge Hospitality Full time

    Front Desk Agent Role at Aimbridge HospitalityAimbridge Hospitality is seeking a skilled Front Desk Agent to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional guest service and ensuring a seamless stay for our guests.Key Responsibilities:Greeting and Welcoming Guests: Greet and welcome all guests...

  • Hotel Front Desk Agent

    1 month ago

    Hanover, United States Aloft Arundel Mills BWI Airport Full time

    Description We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant...

  • Front Desk Associate

    2 months ago

    Hanover, Pennsylvania, United States Planet Fitness Full time

    About the Front Desk Associate RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Associate at Planet Fitness. As a key member of our team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring a welcoming and judgement-free...

  • Hotel Front Desk Attendant

    2 weeks ago

    Hanover, United States Southern Management Companies, LLC. Full time

    What we are looking for: Part-time with weekend flexibility. Must have good customer service skills, front-facing personality, attention to details and great attitude. Those with previous experience in hospitality are encouraged to apply. Responsible for greeting visitors and performing clerical tasks. Typical duties include offering advice and information...

  • Front Desk Agent

    4 months ago

    Hanover, United States Residence Inn Arundel Mills Full time

    Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...

  • Front Desk Receptionist

    12 hours ago

    Hanover, United States Group 1 Auto Full time

    Answer all incoming calls according to company policy and proper telephone etiquette. Direct telephone call to the appropriate parties as necessary. Greet all customers entering the dealership. Additional administrative responsibilities. Operate an i Receptionist, Front Desk, Automotive, Administrative

  • Guest Experience Coordinator

    4 weeks ago

    Hanover, United States Blo Blow Dry Bar Full time

    Benefits: Commissions Employee discounts Opportunity for advancement Paid time off Training & development Join the original blow dry bar franchise - and build a fulfilling career you'll be proud of! Opening at the fabulous new Hanover Crossing, you'll be an integral part of launching one of the first blow dry bars on the South Shore! Blo Blow Dry Bar has...

  • Service Desk Associate

    2 months ago

    Hanover, United States Weis Markets Full time

    Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS! Location Address: 860 Carlisle Street Job Description: ESSENTIAL DUTIES AND RESPONSIBILITIES The Service Desk Associate is responsible for the...

  • Front End Service Team Supervisor

    4 weeks ago

    Hanover, Pennsylvania, United States Walmart Full time

    Job OverviewAs a Front End Service Team Supervisor at Walmart, you will play a critical role in ensuring a positive customer experience. You will be responsible for leading a team of associates to provide excellent customer service, process returns and refunds, and handle financial transactions. This role requires strong communication and leadership skills,...

  • Retail Front End Supervisor

    3 weeks ago

    Hanover, Pennsylvania, United States Burlington Full time

    About BurlingtonWe are a rapidly growing retail company that values diversity, inclusivity, and teamwork. Our mission is to provide exceptional customer service and create a positive work environment for our associates.Job SummaryWe are seeking a highly motivated and experienced Retail Front End Supervisor to join our team. As a key member of our store...

  • Front Desk Associate

    3 weeks ago

    Hanover, New Hampshire, United States Hanover Inn at Dartmouth College Full time

    About UsThe Hanover Inn at Dartmouth College is a renowned hospitality institution with a rich legacy of providing exceptional guest experiences. Our commitment to excellence is reflected in our dedication to creating a supportive and inclusive work environment that fosters growth, development, and wellbeing.Our CultureWe pride ourselves on being a great...

  • Front Desk Agent

    3 months ago

    Hanover, United States Hanover Inn at Dartmouth College Full time

    About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...

  • Customer Service Representative

    4 weeks ago

    Hanover, Pennsylvania, United States Weis Markets Full time

    Job Title: Service Desk AssociateWeis Markets is seeking a highly motivated and customer-focused Service Desk Associate to join our team. As a Service Desk Associate, you will be the first point of contact for customers, providing exceptional service and support to ensure a positive shopping experience.Key Responsibilities:Provide excellent customer service,...

  • Front Office Associate

    2 weeks ago

    Hanover Park, Illinois, United States Arch Dental Full time

    At Arch Dental, we are seeking a highly skilled and compassionate Front Office Associate to join our team in Hanover Park, IL. As a key member of our front desk team, you will be responsible for delivering exceptional patient care and ensuring a seamless experience for our patients.Benefits:Profit Sharing Plan401(k) Retirement ProgramPaid HolidaysDiscounted...

  • Front Desk Representative

    2 months ago

    Hanover, New Hampshire, United States Hanover Inn at Dartmouth College Full time

    About UsThe Hanover Inn at Dartmouth College is a historic hotel with a rich legacy of hospitality dating back to 1780. We pride ourselves on being a great place to work, with a culture that values personal development, people, and a desire for our team members to succeed.Our Core ValuesWe believe that each member of our team has a key part to play in...

  • Front Desk Representative

    4 weeks ago

    Hanover, New Hampshire, United States Hanover Inn at Dartmouth College Full time

    About UsThe Hanover Inn at Dartmouth College is a historic hotel with a rich legacy of hospitality dating back to 1780. We pride ourselves on being a great place to work, with our Historic New England charm and farm-to-table restaurant. Our culture is built on personal development, people, and a desire for our team members to succeed.Job SummaryWe are...

  • Front Desk Associate

    1 week ago

    Hanover, New Hampshire, United States Hanover Inn at Dartmouth College Full time

    About Us: At Hanover Inn at Dartmouth College, we value our employees and strive to create a supportive and inclusive work environment that fosters growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, benefits, and relationships. We offer a range of employment benefits, including...

  • Automotive Receptionist Position

    1 week ago

    Hanover, Pennsylvania, United States Nielsen Dodge Chrysler Jeep Ram Full time

    We are seeking a part-time receptionist to provide excellent customer service and maintain the front desk operations of our dealership.Competitive wages, commensurate with experienceFREE COLLEGE OPPORTUNITY with Strayer UniversityExcellent work environmentEmployee discount plans on purchases and servicesResponsibilities: - Greet and assist customers as they...

  • Hotel Night Auditor

    2 months ago

    Hanover, United States Aloft Arundel Mills BWI Airport Full time

    Description Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly...

Front Desk Supervisor

3 months ago

Hanover, United States Aloft Arundel Mills BWI Airport Full time
Job DescriptionJob Description

Join the team at the Aloft & Element Arundel Mills BWI as our Front Desk Supervisor.

Responsibilities:

The hotel front desk supervisor manages the front desk staff and operations at a hotel, motel, or other hospitality setting. They are responsible for ensuring that guests receive excellent customer service and that the front desk runs smoothly. 

  • Greet guests, respond to inquiries, and resolve complaints
  • Monitor check-ins, check-outs, and guest requests, and manage reservations and room availability
  • Schedule staff, train and coach them, and provide feedback on their performance
  • Maintain a clean and organized work area
  • Ensure the accuracy of billing and payment processes
  • Monitor and review guest feedback, and help achieve goals related to mystery audits and quality evaluations
  • Work with other departments of the hotel to provide a high level of servic


Qualifications:
  • Prior supervisory or extensive hotel experience
  • Marriott experience
About Company

Find the sweet spot between eclecticism and comfort at Aloft Arundel Mills BWI Airport. Situated minutes from BWI Airport and Fort Meade, our hotel offers the things you need for an exceptional and inspiring stay with onsite dining paired with live music, loft-style guest rooms, fitness facilities, and 540 square feet of versatile event space.


Discover balance at Element Arundel Mills BWI Airport. Our Hanover, MD hotel is located minutes from BWI Airport and Maryland Live Casino. Get your shopping done at the nearby Arundel Mills Mall, or discover our local nearby breweries. Flying to BWI? Our complimentary airport shuttle can get you to and from the airport.