Commercial Customer Care Specialist

3 weeks ago

Orem, United States Saela Full time
Job DescriptionJob Description

Job Description

In a Commercial Customer Care position, you will be providing support to our commercial pest control customers. You will work with other businesses to resolve any of their pest concerns, build relationships schedule and reschedule services, and answer customer questions. You will communicate and collaborate with other departments to help best assist our customers.

We are looking for a positive and motivated individual to join our team at our Corporate Office in Orem, UT.
*This is an in-office position only *

Saela is looking to continue growing and expanding our team while creating long-term opportunities for growth and advancement. Saela strongly believes in promoting from within and mentoring all employees to help them reach their career goals.


Benefits

  • Wage comparable to $16 - $19 / hour.
  • Health, dental, vision, and life insurance plans available.
  • 401K
  • Workout facility, locker rooms, NBA regulation-size indoor basketball court, pool table, sauna, and more offered.

We provide individualized training and 1:1's with department leaders to best help you continue growing in your role and provide you with opportunities for future advancements.


What to Expect

You will be taking inbound and outbound calls with our current commercial customer base to assist with any inquiries they have about their accounts, their services, and any other questions or concerns they have. You will actively listen to customers and provide world-class level customer advocacy in every interaction. You will leave detailed notes about all interactions with customers to better help future customer calls.

You will communicate and collaborate with team members, leadership, and other departments to best help address customer concerns.

This position requires you to work in the office at our Orem, UT location.


Qualifications

  • Customer experience in an in-house/call center type environment (required).
  • Strong verbal communication skills (required).
  • Proficient computer/typing skills (required).
  • Experience in the commercial realm and working with other businesses (preferred).
  • Pest control knowledge and experience using FieldRoutes (bonus).
  • Positive attitude and persistent work ethic.

We are looking for someone comfortable talking to people, so if you have experience working with customers whether it has been in a call center setting, retail, food, etc., we strongly encourage you to apply


Company Description

Saela is a Utah-based and Colorado-grown company that excels in pest control service and creating a happier tomorrow for all our customers. We pride ourselves on our love-based culture, mentorship, growth mindset, and sustainability; creating long-term opportunities for employees and customers is the foundation of our ethos.

Saela is a Quality Pro accredited pest control company and an Equal Opportunity Employer.

We look forward to meeting with you


  • Commercial Customer Care Specialist

    1 week ago

    Orem, United States Saela Full time

    Job DescriptionIn a Commercial Customer Care position, you will be providing support to our commercial pest control customers. You will work with other businesses to resolve any of their pest concerns, build relationships schedule and reschedule services, and answer customer questions. You will communicate and collaborate with other departments to help best...

  • Commercial Customer Care Specialist

    2 days ago

    Orem, United States Saela Full time

    Job Description In a Commercial Customer Care position, you will be providing support to our commercial pest control customers. You will work with other businesses to resolve any of their pest concerns, build relationships schedule and reschedule services, and answer customer questions. You will communicate and collaborate with other departments to help best...

  • Customer Care Specialist

    1 week ago

    Orem, United States Therapy Brands, Inc. Full time

    ** Customer Care Specialist** **Job Category****:** Customer Experience **Requisition Number****:** CUSTO01739 Showing 1 location **Job Details** **Description** The Customer Care Specialist is the second escalation point within the Customer Care Team for issues that cannot be resolved. In this role, you are a subject matter expert in our products, and youre...

  • Customer Service Specialist-Apprentice

    1 week ago

    Orem, United States City of Orem Full time

    Employment Opportunity The Orem Finance Department is currently hiring for a Customer Service Specialist - Apprentice. This is a full-time, benefited position in the City's 311 Help Center providing working level customer service and routine technical support to the citizens and staff of the City of Orem. Customer Service Specialist - Apprentice performs a...

  • Customer Care Manager

    6 days ago

    Orem, United States Sunergy Full time

    Job DescriptionJob DescriptionJob Title: Customer Care ManagerLocation: Mouth of Provo Canyon (727 1550 E, Orem, UT 84097)Company: Sunergy SolarAbout Us:Founded in 2005, Sunergy is a vertically integrated residential solar company. We are in the energy efficiency business, not just solar, with licenses to install A/C units, roofs, and backup generators....

  • Customer Care Advocate I

    3 weeks ago

    Orem, United States Quick Quack Car Wash Full time

    Job Type Full-time Description Quick Quack is looking for the Smartest, Kindest, and most Driven Customer Care Advocates to join our team! Quick Quack is recognized as "The Best and Favorite" car wash in every community in which a Quick Quack Car Wash can be found. And we're still growing! **Quick Quack has also been recognized as a leading environmentally...

  • Customer Care Representative

    3 weeks ago

    Orem, United States Saela Full time

    Job Description In a Customer Care position, you will be providing support to our residential pest control customers. You will work with our customers to resolve any of their concerns, build relationships, build value, upsell services and products, schedule and reschedule services, and answer customer questions. You will communicate and collaborate with...

  • Customer Care Representative

    1 week ago

    Orem, United States Saela Full time

    Job Description In a Customer Care position, you will be providing support to our residential pest control customers. You will work with our customers to resolve any of their concerns, build relationships, build value, upsell services and products, schedule and reschedule services, and answer customer questions. You will communicate and collaborate with...

  • Customer Care Representative

    2 days ago

    Orem, United States Saela Full time

    Job Description In a Customer Care position, you will be providing support to our residential pest control customers. You will work with our customers to resolve any of their concerns, build relationships, build value, upsell services and products, schedule and reschedule services, and answer customer questions. You will communicate and collaborate with...

  • Customer Care Representative

    4 weeks ago

    Orem, United States Saela Full time

    Job DescriptionJob DescriptionJob DescriptionIn a Customer Care position, you will be providing support to our residential pest control customers. You will work with our customers to resolve any of their concerns, build relationships, build value, upsell services and products, schedule and reschedule services, and answer customer questions. You will...

  • Benefits Verification Specialist

    2 weeks ago

    Orem, United States Devdent Full time

    Job DescriptionJob DescriptionSalary: $19-$21Overview:We are seeking a dedicated Verification Benefit Specialist to join our team. The ideal candidate will have a strong background in managed care, medical records, insurance verification, and medical coding. This position offers the opportunity to work in a dynamic healthcare environment.Duties:- Verify...

  • Client Care Specialist: Utah

    5 hours ago

    Orem, United States Pressed Floral Full time

    Job DescriptionJob DescriptionCompany DescriptionPressed Floral is a bespoke floral preservation company based in Orem, Utah, that preserves life's special moments through fine art. Serving clients nationwide, our goal is to create sentiments that will last forever. Role DescriptionThis is a part-time, on-site role for a Client Care Specialist. As a...

  • Multi-Family Millwork Specialist

    6 days ago

    Orem, United States Builders FirstSource, Inc. Full time

    At BFS, the outstanding Millwork Specialist uses their specific knowledge about millwork windows and doors to educate our customers and effectively sell these products. The Millwork Specialist strives to grow BFS's market presence by selling our top- Specialist, Family, Construction, Healthcare, Sales, Customer

  • Seasonal Customer Care and eCommerce Associate Mad Dog Cycles

    3 weeks ago

    Orem, United States Cycling Utah Full time

    Seasonal Customer Care and eCommerce Associate - Mad Dog Cycles * Part Time * Posted 21 hours ago **Mad Dog Cycles** Utah's Favorite Bike Shop Mad Dog Cycles is seeking a hard-working office Associate able to change hats throughout the day and assist with the tasks related to our Customer Care center and eCommerce business and general office tasks. You will...

  • Financial Operations Specialist

    4 days ago

    Orem, United States Mountainland Technical College Full time

    Job DescriptionJob DescriptionFinancial Operations SpecialistLocation: Orem, UTStatus: Full-TimeHours: Monday – Friday, 8:00 a.m. – 5:00 pm (Some flexibility with schedule)Pay / Salary: $44,218 annuallySUMMARYThe Financial Operations Specialist computes, classifies, records, and verifies numerical data for use in maintaining accounting records and...

  • Financial Operations Specialist

    4 days ago

    Orem, United States Mountainland Technical College Full time

    Job DescriptionJob DescriptionFinancial Operations SpecialistLocation: Orem, UTStatus: Full-TimeHours: Monday – Friday, 8:00 a.m. – 5:00 pm (Some flexibility with schedule)Pay / Salary: $44,218 annuallySUMMARYThe Financial Operations Specialist computes, classifies, records, and verifies numerical data for use in maintaining accounting records and...

  • Meineke Car Care Lube Technician

    3 weeks ago

    Orem, United States Meineke Car Care By Team Outsider Full time

    Job DescriptionJob DescriptionMeineke Lube TechnicianBenefits Include:Paid Time OffHealth InsuranceDental Insurance401k With Matching Employer ContributionsWeekly PayASE Testing Fees CoveredSign on Bonus (D.O.E)Tech Apprentice ProgramClosed SundaysQualificationsA passion for and understanding of Team Outsider's mission and values.Must have basic...

  • Client Care Specialist: Utah

    22 hours ago

    Orem, Utah, United States Pressed Floral Full time

    Company Description Pressed Floral is a bespoke floral preservation company based in Orem, Utah, that preserves life's special moments through fine art. Serving clients nationwide, our goal is to create sentiments that will last forever.  Role Description This is a part-time, on-site role for a Client Care Specialist. As a crucial member of our team, you...

  • Consumer Loan Sales Specialist

    5 days ago

    Orem, United States OneMain Financial Full time

    At OneMain, Consumer Loan Sales Specialists empower customers – listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career.   In the Role Deliver results related to individual and...

  • Consumer Loan Sales Specialist

    1 week ago

    Orem, United States OneMain Financial Full time

    At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career. In the Role Deliver results related to individual and...