Client Care Specialist: Utah

2 weeks ago


Orem Utah, United States Pressed Floral Full time
Company Description

Pressed Floral is a bespoke floral preservation company based in Orem, Utah, that preserves life's special moments through fine art. Serving clients nationwide, our goal is to create sentiments that will last forever. 

Role Description

This is a part-time, on-site role for a Client Care Specialist. As a crucial member of our team, you will work directly with our clients, handling their inquiries, resolving issues, and ensuring they have a positive experience from start to finish. 

Responsibilities

Serve as the primary point of contact for clients, addressing their questions, concerns, and requests promptly and professionally 

Coordinate with internal teams to ensure timely and accurate fulfillment of client orders

Provide clients with information on our preservation process, pricing, and timelines

Requirements

Strong problem-solving abilities and the capability to handle multiple tasks simultaneously

Excellent communication skills, both written and verbal 

Experience in a client-facing role, especially in a service-oriented industry in preferred

Benefits

401k plan

Wellness Program

Bonus Plan

6 paid holidays

Flexible scheduling

Fun, lively atmosphere



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