Commercial Customer Care Specialist

2 weeks ago


Orem, United States Saela Full time
Job Description

In a Commercial Customer Care position, you will be providing support to our commercial pest control customers. You will work with other businesses to resolve any of their pest concerns, build relationships schedule and reschedule services, and answer customer questions. You will communicate and collaborate with other departments to help best assist our customers.

We are looking for a positive and motivated individual to join our team at our Corporate Office in Orem, UT.
*This is an in-office position only *

Saela is looking to continue growing and expanding our team while creating long-term opportunities for growth and advancement. Saela strongly believes in promoting from within and mentoring all employees to help them reach their career goals.

Benefits
  • Wage comparable to $16 - $19 / hour.
  • Health, dental, vision, and life insurance plans available.
  • 401K
  • Workout facility, locker rooms, NBA regulation-size indoor basketball court, pool table, sauna, and more offered.
We provide individualized training and 1:1's with department leaders to best help you continue growing in your role and provide you with opportunities for future advancements.

What to Expect

You will be taking inbound and outbound calls with our current commercial customer base to assist with any inquiries they have about their accounts, their services, and any other questions or concerns they have. You will actively listen to customers and provide world-class level customer advocacy in every interaction. You will leave detailed notes about all interactions with customers to better help future customer calls.

You will communicate and collaborate with team members, leadership, and other departments to best help address customer concerns.

This position requires you to work in the office at our Orem, UT location.

Qualifications
  • Customer experience in an in-house/call center type environment (required).
  • Strong verbal communication skills (required).
  • Proficient computer/typing skills (required).
  • Experience in the commercial realm and working with other businesses (preferred).
  • Pest control knowledge and experience using FieldRoutes (bonus).
  • Positive attitude and persistent work ethic.

We are looking for someone comfortable talking to people, so if you have experience working with customers whether it has been in a call center setting, retail, food, etc., we strongly encourage you to apply

Company Description

Saela is a Utah-based and Colorado-grown company that excels in pest control service and creating a happier tomorrow for all our customers. We pride ourselves on our love-based culture, mentorship, growth mindset, and sustainability; creating long-term opportunities for employees and customers is the foundation of our ethos.

Saela is a Quality Pro accredited pest control company and an Equal Opportunity Employer.

We look forward to meeting with you

  • Orem, United States Saela Full time

    Job DescriptionJob DescriptionJob DescriptionIn a Commercial Customer Care position, you will be providing support to our commercial pest control customers. You will work with other businesses to resolve any of their pest concerns, build relationships schedule and reschedule services, and answer customer questions. You will communicate and collaborate with...


  • Orem, United States Therapy Brands, Inc. Full time

    ** Customer Care Specialist** **Job Category****:** Customer Experience **Requisition Number****:** CUSTO01739 Showing 1 location **Job Details** **Description** The Customer Care Specialist is the second escalation point within the Customer Care Team for issues that cannot be resolved. In this role, you are a subject matter expert in our products, and youre...


  • Orem, United States Brightree Full time

    Customer Service Specialist - Resupply page is loaded **Customer Service Specialist - Resupply** **Customer Service Specialist - Resupply** locationsOrem, UT, United States time typeFull time posted onPosted 5 Days Ago job requisition idJR_011860 You could say Brightree by ResMed is a technology company. And thats true. But Brightree is, at its heart, about...

  • Customer Care Manager

    3 weeks ago


    Orem, United States Sunergy Full time

    Job DescriptionJob DescriptionJob Title: Customer Care ManagerLocation: Mouth of Provo Canyon (727 1550 E, Orem, UT 84097)Company: Sunergy SolarAbout Us:Founded in 2005, Sunergy is a vertically integrated residential solar company. We are in the energy efficiency business, not just solar, with licenses to install A/C units, roofs, and backup generators....


  • Orem, United States Saela Full time

    Job Description In a Customer Care position, you will be providing support to our residential pest control customers. You will work with our customers to resolve any of their concerns, build relationships, build value, upsell services and products, schedule and reschedule services, and answer customer questions. You will communicate and collaborate with...


  • Orem, United States Saela Full time

    Job Description In a Customer Care position, you will be providing support to our residential pest control customers. You will work with our customers to resolve any of their concerns, build relationships, build value, upsell services and products, schedule and reschedule services, and answer customer questions. You will communicate and collaborate with...


  • Orem, United States Saela Full time

    Job DescriptionJob DescriptionJob DescriptionIn a Customer Care position, you will be providing support to our residential pest control customers. You will work with our customers to resolve any of their concerns, build relationships, build value, upsell services and products, schedule and reschedule services, and answer customer questions. You will...


  • Orem, United States Quick Quack Car Wash Full time

    Job Type Full-time Description Quick Quack is looking for the Smartest, Kindest, and most Driven Customer Care Advocates to join our team! Quick Quack is recognized as "The Best and Favorite" car wash in every community in which a Quick Quack Car Wash can be found. And we're still growing! **Quick Quack has also been recognized as a leading environmentally...


  • Orem, United States Expert Services - Plumbing, Heating, Air & Electrical Full time

    Job DescriptionJob DescriptionCalling all thrill-seekers and adventure enthusiasts! Brace yourself for an electrifying opportunity at Expert Services - Plumbing, Heating, Air & Electrical! We're on the lookout for a Customer Care Coordinator - Entry-Level Dispatcher to join our dynamic team. Get ready to embark on a heart-pounding journey filled with...


  • Orem, United States Pressed Floral Full time

    Company DescriptionPressed Floral is a bespoke floral preservation company based in Orem, Utah, that preserves life's special moments through fine art. Serving clients nationwide, our goal is to create sentiments that will last forever. Role DescriptionThis is a part-time, on-site role for a Client Care Specialist. As a crucial member of our team, you will...


  • Orem, United States Ion Solar Full time

    Job Details Job Location UT Corp - Orem, UT Position Type Full Time Salary Range $15.00 - $18.00 Hourly Description ION Solar is one of the nation's fastest-growing, full-service residential solar companies. With offices in eight states across the country and a growing workforce of over 700 employees, ION Solar is providing a simple, affordable way for...


  • Orem, United States Ion Solar Full time

    Job DetailsJob Location UT Corp - Orem, UT Position Type Full Time Salary Range $15.00 - $18.00 Hourly Description ION Solar is one of the nation's fastest-growing, full-service residential solar companies. With offices in eight states across the country and a growing workforce of over 700 employees, ION Solar is providing a simple, affordable way for...


  • Orem, United States Factory Motor Parts Full time

    We are looking for an energetic and highly-motivated Operations Associate who is interested in working in a dynamic, fast paced warehouse environment. We offer plenty of room for professional growth and advancement. If this sounds like the job opportunity you’ve been waiting for, and if you meet our qualifications, we want to hear from you. Contact us...


  • Orem, United States Pressed Floral Full time

    Company Description Pressed Floral is a bespoke floral preservation company based in Orem, Utah, that preserves life's special moments through fine art. Serving clients nationwide, our goal is to create sentiments that will last forever. Role Description This is a part-time, on-site role for a Client Care Specialist. As a crucial member of our team, you...


  • Orem, United States Blue Raven Solar Full time

    Customer Advocacy/Retentions Specialist Job Level: Associate - Entry level Location: Orem, UT Shift: Full-Time Compensation: $16/hour plus commission and incentives - on target earnings of $60,000 annually. Benefits: Full-Time employees are eligible for Health, Dental, Vision, & Life and Accident insurance, as well as an HSA Savings Account. Position...


  • Orem, United States Pressed Floral Full time

    Job DescriptionJob DescriptionCompany DescriptionPressed Floral is a bespoke floral preservation company based in Orem, Utah, that preserves life's special moments through fine art. Serving clients nationwide, our goal is to create sentiments that will last forever. Role DescriptionThis is a part-time, on-site role for a Client Care Specialist. As a...


  • Orem, United States Builders FirstSource, Inc. Full time

    At BFS, the outstanding Millwork Specialist uses their specific knowledge about millwork windows and doors to educate our customers and effectively sell these products. The Millwork Specialist strives to grow BFS's market presence by selling our top- Specialist, Family, Construction, Healthcare, Sales, Customer


  • Orem, United States ABT Mechanical Full time

    Job DescriptionJob DescriptionQualified Candidates Are Eligible To Receive A Sign-On Bonus of Up To $3,000ABT Mechanical is a local family-owned and operated HVAC company servicing all of Utah for over 30 years. We provide a wide array of HVAC services for homes and business structures alike. Including installation, repair, replacement, and maintenance...


  • Orem, United States Wasatch Behavioral Health Full time

    Job DescriptionJob DescriptionExciting Opportunity at Wasatch Behavioral Health as a Childcare Specialist! Join our dynamic team at our Promise Program in Orem, Utah, and make a real difference in the lives of children facing mental health challenges. As a Childcare Specialist, you will have the chance to provide support, care, and guidance to children in a...


  • Orem, United States Ion Solar Full time

    Job DetailsJob Location UT Corp - Orem, UT Position Type Part Time Salary Range $16.00 - $18.00 Hourly Description ION Solar is seeking a detail-oriented and organized Scheduling Specialist to join our Site Survey team on a part-time basis. The Scheduling Specialist will play a critical role in coordinating and managing appointments for our site surveyors,...