Customer Care Representative
1 month ago
Job Description
In a Customer Care position, you will be providing support to our residential pest control customers. You will work with our customers to resolve any of their concerns, build relationships, build value, upsell services and products, schedule and reschedule services, and answer customer questions. You will communicate and collaborate with other departments to help best assist our customers.
We are looking for a positive and motivated individual to join our team at our Corporate Office in Orem, UT.
*This is an in-office position only *
Saela is looking to continue growing and expanding our team while creating long-term opportunities for growth and advancement. Saela strongly believes in promoting from within and mentoring all employees to help them reach their career goals.
Benefits
- Wage comparable to $18 - $19 / hour.
- Base pay is $17 / hour.
- Health, dental, vision, and life insurance plans available.
- 401K
- Workout facility, locker rooms, NBA regulation-size indoor basketball court, pool table, sauna, and more offered.
We provide individualized training and 1:1's with department leaders to best help you continue growing in your role and provide you with opportunities for future advancements.
What to Expect
You will receive inbound calls from our current customers who need help with reactivating their cancelled services, other inquiries about their accounts, their services, and any other questions or concerns they have. You will actively listen to customers and provide world-class level customer advocacy in every interaction. You will leave detailed notes about all interactions with customers to better help future customer calls.
You will communicate and collaborate with team members, leadership, and other departments to best help address customer concerns.
This position requires you to work in-office at our Orem, UT location.
Qualifications
- Customer experience, whether over the phone or in-person (required).
- Strong verbal communication skills (required).
- Proficient computer/typing skills (required).
- In-house call center experience (preferred).
- Pest control knowledge and experience using FieldRoutes (bonus).
- Positive attitude and persistent work ethic.
We are looking for someone who is comfortable talking to people, so if you have experience working with customers whether it has been in a call center setting, retail, food, etc., we strongly encourage you to apply
Company Description
Saela is a Utah-based and Colorado-grown company that excels in pest control service and creating a happier tomorrow for all our customers. We pride ourselves on our love-based culture, mentorship, growth mindset, and sustainability; creating long-term opportunities for employees and customers is the foundation of our ethos.
Saela is a Quality Pro accredited pest control company and an Equal Opportunity Employer.
We look forward to meeting with you
-
Customer Support Representative
4 days ago
Orem, United States SecurityMetrics Full timeCome work for a company that cares about you and your career. Do you like tech but you are not sure what type of job suits you best? Here at SecurityMetrics we always promote from within before hiring externally. If you are looking to start a career in data security, programming, audit, and forensics, then come work here. Many of our top Developers,...
-
Customer Care Representative
4 weeks ago
Orem, United States Saela Full timeJob Description In a Customer Care position, you will be providing support to our residential pest control customers. You will work with our customers to resolve any of their concerns, build relationships, build value, upsell services and products, schedule and reschedule services, and answer customer questions. You will communicate and collaborate with...
-
Customer Care Representative
7 days ago
Orem, United States Saela Full timeJob Description In a Customer Care position, you will be providing support to our residential pest control customers. You will work with our customers to resolve any of their concerns, build relationships, build value, upsell services and products, schedule and reschedule services, and answer customer questions. You will communicate and collaborate with...
-
Orem, United States Traco Manufacturing Full timeJob Type Full-time Description The Customer Service Representative is responsible for managing customer projects from beginning to completion. They manage and maintain overall customer relations through project accuracy, communication, and service for all Traco's lines of business. Customer Service Representatives are responsible for providing effective...
-
Customer Support Representative
13 hours ago
Orem, United States Silicon Slopes Full time**Job Description** If youre looking for an awesome job that pays between $16-18/hour with upward mobility, solid benefits, and a positive work environment, apply to work with us. Seriously. Come join a team made up of hard working, intelligent people who have positive attitudes and care about the quality of their work. If that sounds like you, youll love...
-
Customer Care Specialist
2 weeks ago
Orem, United States Therapy Brands, Inc. Full time** Customer Care Specialist** **Job Category****:** Customer Experience **Requisition Number****:** CUSTO01739 Showing 1 location **Job Details** **Description** The Customer Care Specialist is the second escalation point within the Customer Care Team for issues that cannot be resolved. In this role, you are a subject matter expert in our products, and youre...
-
Customer Care Manager
2 weeks ago
Orem, United States Sunergy Full timeJob DescriptionJob DescriptionJob Title: Customer Care ManagerLocation: Mouth of Provo Canyon (727 1550 E, Orem, UT 84097)Company: Sunergy SolarAbout Us:Founded in 2005, Sunergy is a vertically integrated residential solar company. We are in the energy efficiency business, not just solar, with licenses to install A/C units, roofs, and backup generators....
-
Customer Care Advocate I
4 weeks ago
Orem, United States Quick Quack Car Wash Full timeJob Type Full-time Description Quick Quack is looking for the Smartest, Kindest, and most Driven Customer Care Advocates to join our team! Quick Quack is recognized as "The Best and Favorite" car wash in every community in which a Quick Quack Car Wash can be found. And we're still growing! **Quick Quack has also been recognized as a leading environmentally...
-
Customer Support Representative in Orem
2 days ago
Orem, United States Squeeze Media Group Full time**Customer Support Representative in Orem - HIRING NOW Flexible Schedules** Lead Team Orem, Utah Minimum Experience **Entry-level** Compensation **$14-$18+/hr average pay** Earn between $14 and $18+ per hour! * Make outbound calls (warm leads, NO cold-calling) to ask qualifying questions to find the best way to help our customers * Hold a real customer...
-
Commercial Customer Care Specialist
7 days ago
Orem, United States Saela Full timeJob Description In a Commercial Customer Care position, you will be providing support to our commercial pest control customers. You will work with other businesses to resolve any of their pest concerns, build relationships schedule and reschedule services, and answer customer questions. You will communicate and collaborate with other departments to help best...
-
Commercial Customer Care Specialist
4 weeks ago
Orem, United States Saela Full timeJob DescriptionJob DescriptionJob DescriptionIn a Commercial Customer Care position, you will be providing support to our commercial pest control customers. You will work with other businesses to resolve any of their pest concerns, build relationships schedule and reschedule services, and answer customer questions. You will communicate and collaborate with...
-
Customer Service Specialist
2 days ago
Orem, United States Brightree Full timeCustomer Service Specialist - Resupply page is loaded **Customer Service Specialist - Resupply** **Customer Service Specialist - Resupply** locationsOrem, UT, United States time typeFull time posted onPosted 5 Days Ago job requisition idJR_011860 You could say Brightree by ResMed is a technology company. And thats true. But Brightree is, at its heart, about...
-
Member Services Representative
3 weeks ago
Orem, Utah, United States VASA Fitness Full timePOSITION DESCRIPTIONPOSITION TITLE: Member Services RepresentativeREPORTS TO: Member Services Team LeadDEPARTMENT: Member ServicesLOCATION: Corporate Office (remote positions available)FULL TIME: Monday-Friday 11:00AM - 8:00PMFLSA STATUS: Non-Exempt, HourlyCOMPENSATION: $15.00 per hourJOIN OUR TEAMAt VASA Fitness, we want to create an uplifting experience...
-
Orem, United States Cycling Utah Full timeSeasonal Customer Care and eCommerce Associate - Mad Dog Cycles * Part Time * Posted 21 hours ago **Mad Dog Cycles** Utah's Favorite Bike Shop Mad Dog Cycles is seeking a hard-working office Associate able to change hats throughout the day and assist with the tasks related to our Customer Care center and eCommerce business and general office tasks. You will...
-
Meineke Car Care Lube Technician
4 weeks ago
Orem, United States Meineke Car Care By Team Outsider Full timeJob DescriptionJob DescriptionMeineke Lube TechnicianBenefits Include:Paid Time OffHealth InsuranceDental Insurance401k With Matching Employer ContributionsWeekly PayASE Testing Fees CoveredSign on Bonus (D.O.E)Tech Apprentice ProgramClosed SundaysQualificationsA passion for and understanding of Team Outsider's mission and values.Must have basic...
-
Patient Care Assistant-FT-Orthopedics-Orem
1 month ago
Orem, United States Revere Health Full timeAt Revere Health, we believe there is a better path to healing and healthcare maintenance, and we’re working on this mission—one patient at a time. We’re a national leader in a movement called value-base care which aims to improve treatment outcomes and keep costs down. Our internal culture is one that promotes respect and consistently recognizes the...
-
Entry Level Sales Representative
1 month ago
Orem, United States Revival Windows Full timeJob DescriptionJob DescriptionWe are seeking an Entry Level Sales Representative to join our team! You will resolve customer questions and offer solutions to drive company revenue.Responsibilities:Attend daily team meetingCanvas local neighborhoodsPresent simple pitch to potential customersResolve concernsSet follow-up appointmentsQualifications:Previous...
-
Patient Care Assistant-FT-Orthopedics-Orem
4 weeks ago
Orem, United States Revere Health Full timeJob DescriptionJob DescriptionSalary: At Revere Health, we believe there is a better path to healing and healthcare maintenance, and we’re working on this mission—one patient at a time. We’re a national leader in a movement called value-base care which aims to improve treatment outcomes and keep costs down. Our internal culture is one that promotes...
-
Office/Customer Service Assistant
2 weeks ago
Orem, United States Stewarts Full timeTHE COMPANY: Stewart's Lawn Care & Pest Control is Utah's #1 local lawn care company. Started in 1972, the business has grown to serve thousands of customers across the Wasatch Front while prioritizing integrity and community. With positions available in our Orem and Salt Lake offices, we are excited to welcome you to our dynamic, fast-growing service...
-
Office/Customer Service Assistant
4 weeks ago
Orem, United States Stewarts Lawn Service Full time* Great starting pay of $15/hour with bonus opportunities. * Year-round work for employees. * Company sponsored Health, Dental, and Vision Insurance. * Paid time off for holidays, including the week from Christmas Eve through New Year's Day. * Several company-provided social activities throughout the year, including a summer golf tournament, games,...