Outpatient Program Director

1 month ago

Boise, United States Northpoint Recovery Holdings, LLC Full time
Job DescriptionJob Description

Job Title: Outpatient Program Director

Reports To: Market Director, Clinical Operations

Northpoint Recovery Holdings, LLC, established in 2009, is a growing, behavioral healthcare treatment platform treating adults with substance use disorder and co-occurring conditions under the Northpoint Recovery brand and adolescents with mental healthcare conditions under the Imagine by Northpoint brand. The Company serves patients with commercial health insurance and is an in-network model. Northpoint has grown from two facilities to 14 today entirely on a de novo basis with plans to expand rapidly in both existing and new markets. Organizational values include humility, heart, inspiration and conviction. Our commitment to excellence means doing good for others and engaging in innovative empirical based treatment. In short, our mission is to help people get their lives back and show them respect and empathy in the process.

POSITION SUMMARY: As a key member of the Northpoint team, the Outpatient Program Director is responsible for assisting the Market VP and other leadership in the management and direction of a multidisciplinary team for outpatient PHP and IOP programming. The Outpatient Program Director will actively communicate with support staff, treatment teams, and outside agencies on treatment and safety issues pertaining to clients and their family members. Additionally, this position will provide individual, group and family therapy for clients, as required by contractual and licensure obligations and will complete all documentation associated with these duties in a professional and timely manner.

ESSENTIAL RESPONSIBILITIES AND DUTIES INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:

  • Responsible for the day-to-day operation of the outpatient program and facility assigned including treatment services, programming, and all key responsibilities required by state and federal guidelines
  • Collaborate with the Market VP and other leadership to assist in meeting business and clinical objectives; support/maximize current business activities and provision of quality patient care
  • Evaluate staff competency. Provide professional growth and development of staff and provide direction and support to the staff regarding attainment of short-term and long-term goals and objectives
  • Create, update, and review evidenced-based curriculum utilized in lecture and educational sessions for clients alongside the expanded clinical team
  • Create, update, and review client assignments utilized in treatment
  • Create, provide, and research in-house clinical trainings to improve team skills
  • Directly oversee client risk assessment needs and follow through
  • Case staffing, individual case supervision, review of case record maintenance, treatment planning, facilitate individual and group therapy, discharge planning, and documentation standards
  • Ensure staff knowledge and utilization of all written Northpoint guidelines, protocol, policies, and procedures
  • Recognize and respond to opportunities for problem solving amongst clinical staff
  • Delegate growth opportunities and tasks to clinical staff when necessary
  • Review clinical documentation daily and provide signatures as needed
  • Work closely, cooperatively, and amicably while maintaining professional boundaries with all staff and clients
  • Monitor clinical staff organization and cover scheduling needs; organize holiday group coverage
  • Oversee clinical correspondence; probation officers, outside counselors, doctors, court system, and all external needs for clinical communication
  • Promote employee engagement to achieve a positive and productive workforce
  • Adhere to all company policies and procedures
  • Maintain confidentiality in accordance with established policies and procedures and standards of care
  • Other clinically appropriate services and special projects as assigned

QUALIFICATIONS/REQUIREMENTS FOR THE POSITION:

  • Master’s Degree in relevant field or commensurate experience required
  • Must hold an active substance use and/or mental health licensure in the state where treatment services are rendered
  • Must maintain applicable state licensure requirements at hire, and for the entire duration of employment
  • Minimum of three (3) years of progressively responsible exempt level experience in mental health discipline
  • Minimum of two (2) years in an administrative or leadership capacity
  • Ability to work with a diverse client population and possess strong interpersonal skills and knowledge required for treating clients assigned
  • Must hold strong personal boundaries and able to build rapport with patients
  • Must understand and adhere to the ethical standards of the respective licensure governing board
  • Demonstrated ability to cultivate and maintain internal and external relationships in an ambiguous and fast-paced environment while maintaining focus on execution and results
  • Action-oriented with the ability to: adapt to change, work independently, prioritize tasks, and drive to finish
  • Must have solid clinical judgment
  • Experience with a growing company with multiple entities preferred

PREFERRED KNOWLEDGE AND SKILLS:

  • Excellent critical thinking skills
  • Excellent organizational abilities
  • Strong mentoring, and coaching experience to a team with diverse levels of expertise; ability to influence and engage employees and peers
  • Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with senior management, board of directors, and staff
  • Ability to operate as a practical tactical as well as a strategic thinker
  • Comfortable analyzing information and dealing with complexity
  • Quickly and effectively identify and resolve problematic situations
  • Able to handle confidential material in a reliable manner
  • Ability to perform several tasks concurrently with ease and professionalism
  • Ability to effectively prioritize workload in a fast-paced environment
  • Strong attention to detail and accuracy
  • Proficiency with Microsoft Office Suite

REQUIRED CERTIFICATES/LICENSES/REGISTRATIONS:

  • Must hold an active substance use and/or mental health licensure in the state where treatment services are rendered
  • Must be at least twenty-one (21) years of age
  • Must maintain current nationally accredited CPR/First Aid/AED certification
  • Must have a valid driver’s license and safe driving record

SUPERVISORY RESPONSIBILITIES:

  • Direct manager for clinical, medical, administrative, operations, and support staff and operations

This job description is not intended, and should not be construed, to be and exhaustive list of all responsibilities, skills, efforts, or working conditions associated with this job. It is meant to be an accurate reflection of the principal job elements essential for making fair pay decisions about jobs.

Employees with potential access to protected health information must comply with all procedures and guidelines governed by HIPAA.

Northpoint is an Equal Opportunity Employer. Northpoint is an At-Will employer. Employment may be terminated at any time by the employee or employer with or without notice.

Northpoint offers excellent compensation and benefits packages. Qualified applicants should submit resumes to jobs@northpointrecovery.com.

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