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Client Development Director
3 months ago
Hybrid- 3 days a week in office- Chicago office
#LI-Hybrid
From helping to invent the affiliate industry, to performance marketing and what comes next, we've earned a reputation for maintaining the largest, most reliable partnership-based platform and sterling service with a personal touch.
With over 25 years of experience and 1,000+ associates across 7 different countries, CJ (formerly Commission Junction) is the most trusted and established name in performance marketing.
We specialize in cultivating partnerships between top brands and trusted publishers to help them drive revenue and grow their businesses. CJ's industry-leading solutions and services are what makes our innovative marketing technology ("martech") the platform of choice for over 3,800 global brands across all industries including retail, travel, finance, technology, and home services. As part of Publicis Groupe, our data capabilities, future-focused tech, and strategic expertise power meaningful connections so brands can reach consumers wherever they are.
We take just as much pride in our innovative technology and comprehensive data as we do in the expertise and dedication of our people. Our collaborative teams are equipped with advanced tools, training, and career development opportunities in order to provide our clients with cutting edge solutions, strategies, and support that drive meaningful results. In an industry with much uncharted territory, our people are a trusted a steady hand.
So, what is Affiliate Marketing?
Think about the last time you bought something online. Maybe your favorite influencer shared a product that caught your eye with a coupon to help save you some cash, or perhaps you already knew what you wanted to buy, but there were so many options that you needed help from a trusted review site. However you finally made your purchase, chances are you interacted with affiliate publishers along the way—whether they influenced you, provided helpful information, or made sure you got the best price, CJ provides the performance marketing platform that connects brands with publishers to create valuable resources frequently used by shoppers such as yourself.
Here's why you'll love working here
In addition to competitive salaries,401K matching, wellness reimbursement programs, life insurance, comprehensive medical, dental and vision coverage, we also offer...
- Flexible time off, no accrual necessary
- Generous amount of paid holidays
- Company-sponsored team building events
- Employee Referral Program
- Annual recognition awards
- Flexible work arrangements
- Parental bonding leave
- Back-up child/elder care
- Employee discount program
- International SOS program
- Business Resource Groups- these employee-led groups join together around common interests, backgrounds, or demographic factors to help build an engaging, inclusive work environment for all.
… just to name a few of our great perks
Job Description
As a CJ Client Development Director, you will are responsible for ensuring client teams meet advertiser objectives in the affiliate channel by attending advertiser planning and review meetings, building trusted adviser relationships with advertisers and internal staff, guiding advertisers to adopt new solutions and products, and helping your team elevate affiliate marketing strategies for their clients. Client Development Directors play a key role in the hiring, developing, and retention of successful account teams.
What you’ll be doing:
Lead and develop a high-performance team of 5-10 account management professionals in a fast paced, detail oriented and team environment ensure client teams successfully meet advertiser objectives are met.
Drive strategic initiatives to enhance the competitiveness of CJ’s managed services offering and health of advertiser relationships.
Pitch CJ’s products and solutions: manage client objections and gain adoption to meet client business goals.
Lead pricing, contract renewal discussions, up-sell CJ solutions. Collaborate with internal partners on client retention efforts, as needed.
Define platform feature and capability enhancements. Actively participate as a product stakeholder on behalf of advertisers for new features and solutions.
Develop and manage financial plans and meet financial expectations for your portfolio of business.
Serve as a trusted adviser and collaborator in handling client objections requests and all complex issues that cannot be solved by account teams.
Qualifications
What we look for:
Bachelor’s Degree or commensurate work experience
7 plus years of experience working in a traditional marketing role-ideally digital performance marketing.
Ability to develop annual and quarterly plans, and plans and ensure successful execution of these plans across multiple client teams, delivering high quality service and results to clients while delivering against CJ financial expectations.
Self-initiative and development- you are results focused and eager to enhance your skills to take your career to the next level.
Proven leadership, staff management and coaching skills.
Critical thinking and problem solver-you are able to influence/develop/negotiate account strategies that incorporate affiliate attribution, consumer insights and dynamic customer targeting.
Strong written and verbal communication skills.
Proficient knowledge of Microsoft suite of products, including Windows, Word, Excel, and PowerPoint.
Additional Information
CJ Affiliate is the leader in Affiliate Marketing. We take pride in our innovative technology, comprehensive data solutions and our people. We equip our teams with advanced tools, training and career development opportunities all to provide cutting edge solutions, strategies and support to deliver high quality results for our clients. We work in an energetic, results-oriented, collaborative, team environment that recognizes exceptional performance. As we evolve and grow as a business, so do you.
We're a community of creative and passionate problem solvers who go the distance to tackle the tough questions, think outside the box, and drive intelligent growth, for our clients—and ourselves. We foster and embody an inclusive and collaborative culture where diverse perspectives are sought, relationships are valued, and people feel accepted with a sense of belonging in expressing themselves authentically. We pride ourselves in having a workplace environment that values both work and play. Business Resource Groups, Fun team outings, office events, and flexible time off mean a work life balance with colleagues that turn into lifelong friends.
Conditions of Employment
All job offers are contingent upon successful completion of certain background checks which unless prohibited by applicable law may include criminal history checks, employment verification, education verification, drug screens, credit checks, DMV checks (for driving positions only) and fingerprinting.
Great People, Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career
All your information will be kept confidential according to EEO guidelines.