IT Account Manager

1 month ago


Miami, United States HC-Resource Full time
Job DescriptionJob DescriptionHC-Resource is looking for an Account Manager to join a growing MSP in Miami. You will maintain client retention and upsell/cross-sells to existing client accounts. This person is responsible for achieving sales quota and assigned strategic account objectives.

Responsibilities: 
  • Oversee customer account management
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services
  • Provide exceptional customer service by providing solutions to issues in a professional and empathetic manner
  • Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services
  • Facilitate the timely and successful delivery of solutions according to customer needs and objectives
  • Achieve assigned sales quota
Requirements: 
  • 4-8 years of proven sales experience and closing client deals
  • Technology Sales experience a plus
  • Valid Driver‘s License
  • CRM Experience
  • Strong verbal and written communication skills
  • Excellent listening, negotiation, and presentation abilities
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level

 

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