Assistant Community Manager

3 months ago

Jacksonville, United States South Oxford Management Full time
Job DescriptionJob Description

Who We Are

South Oxford Management is a full-service property management company with locations in over five states We are dedicated to offering an exceptional experience to our residents and team members. Our team brings years of expertise in the industry to South Oxford Management, assuring quality in every aspect of our business. From management to leasing, we are passionate about making positive experiences for people. Putting people first is our mission.

When you join South Oxford Management, you become part of a team, where you are encouraged to learn, share ideas, and participate in team building and charitable activities. We reward innovation, fresh perspective, hard work and above all, values.

How You Will Contribute

The Assistant Community Manager serves as the financial backbone of the community. In addition to providing support to residents, future residents, visitors and team members, their primary responsibility is managing the community finances. They record rent payments, security deposits and application fees and deposit all monies collected daily. In the Community Manager’s absence, The Assistant Manager will assume all responsibilities associated with the community.

Things You Will Do

  • Empower team members to take on new challenges and bring new ideas to the forefront
  • Maintain accurate resident records, including rent and lease renewals and terminations
  • Issue appropriate notices, such as late payments, eviction notices and returned check memos
  • Record monies collected and deposit
  • Prepare weekly and monthly reports
  • Work with the Leasing Professional to secure lease renewals from residents
  • Proofread lease paperwork
  • Process move-ins and move-outs
  • Provide outstanding customer service to residents and future residents
  • Take pride in the apartment community; visually inspect and address areas of concern, keep community clean and report service needs to maintenance team members
  • Think safety first and ensure that unsafe conditions are corrected promptly
  • Maintain an organized environment even during busy times
  • Answer incoming phone calls and handle accordingly
  • Build rapport with residents and future residents
  • Update online advertising
  • Know your market by being abreast of competition and surrounding area
  • Work closely with the Community Manager to ensure seamless community management in the Community Manager’s absence
  • Communicate effectively with residents, future residents, visitors, vendors and team members while presenting a positive, professional image
  • Perform additional duties as assigned by the Community Manager

Things You Need

  • High School diploma or equivalent
  • Two or more years of experience in property management
  • Background in supervision and successful track record for accomplishments
  • Excellent verbal and written communication skills
  • Proficiency in Microsoft Office (Word, Excel)
  • Able to multitask and meet deadlines in a timely manner
  • Willing to work flexible schedule including weekends
  • Knowledge of Yardi or other industry software preferred
  • A sharp, professional appearance
  • Must be able to walk the property which includes climbing stairs
  • Able to bend, stoop, squat, kneel, climb stairs, push, pull, reach, carry supplies and stand for extended periods of time

What We Will Provide You

South Oxford Management LLC provides a range of insurance options and benefits for our full-time team members. Including:

  • Comprehensive training
  • Competitive salaries and bonuses
  • Paid vacation, sick days and holidays
  • 401(k) plan with a company match
  • Medical (Low PPO, High PPO)
  • Dental (PPO, HMO)
  • Vision
  • Employer Paid Basic Life Insurance
  • Employer Paid Accidental Death & Dismemberment Insurance
  • Employer Paid Long Term Disability
  • Employee Referral Program
  • Employee Apartment Discounts
  • Employee Awards and Recognition
  • Career Advancement Opportunities

You’re exceptional. Let us make you feel it. Join our team.

South Oxford Management LLC is proud to be an Equal Opportunity Employer EOE/M/F/D/V/SO.

South Oxford Management LLC is committed to providing a work place that is free from the use, sale, possession, or distribution of illegal drugs and alcohol as well as free from the abusive use of legal drugs or alcohol. All job applicants are required to take and successfully complete a drug and/or alcohol test before they will be permitted to begin employment. Applicants that refuse to take a test or do not cooperate with the test representatives will not be permitted to begin employment. If a test yields a positive result for drugs or alcohol, the Company may withdraw the offer of employment to an applicant where permitted by state law.

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