Office Manager

3 weeks ago

Knoxville, United States University Physicians Association Full time
Job DescriptionJob DescriptionDescription:

University Physicians’ Association is seeking qualified applicants for a full-time Office Manager for University Cancer Specialists, located in Knoxville, TN. This position will have the opportunity to lead the continued growth of a thriving medical oncology practice inside the Cancer Institute at the University of Tennessee Medical Center. Responsibilities include organizing and maintaining overall business office functions, such as scheduling, staffing, front office registration, back-office operations, order tracking, payroll, quality control, and verification of insurance. Knoxville is ideally located in beautiful East Tennessee in the foothills of the Great Smoky Mountains.


Full benefit package available, including PTO, Sick Leave, Medical, Dental, Vision, STD, LTD, 401k Plan with immediate vesting and company match, Life Insurance, and more


Hours of operations: 8:00 to 5:00 PM

Job Knowledge

  • Responds to administrative and technical questions demonstrating a high level of expertise.
  • Demonstrates ability to resolve complex issues. Considered an expert in a particular subject matter and shares that knowledge with others in the health system.
  • Seeks to educate and improve self or others to raise performance levels and/or quality of care.
  • Recognizes and utilizes special skills of employees.
  • Supports and contributes to ongoing performance improvement activities. Seeks out information and applies knowledge to specific actions in his/her own work area and in cross function areas.
  • Remains current in the latest technologies, products, or trends in the field.

Leadership Responsibilities

  • Ensures appropriate staffing levels by monitoring and controlling established staffing patterns.
  • Supervises office staff in a professional manner, following department policies and procedures.
  • Address inappropriate employee behavior in confidential and professional manner and plans corrective actions with follow up.
  • Documents employee behaviors in writing, both positive and negative.
  • Assists with performance evaluations and recommends performance increases, departmental hires, promotions, and disciplinary actions.
  • Serves as liaison for scheduling conflicts.
  • Manages employee communications and training through established meeting schedules and huddles.
  • Monitors error reports and provides ongoing feedback to employees regarding performance.
  • Demonstrates cooperative attitude in willingness and ability to work with others.
  • Demonstrates effectiveness in selecting employees, developing staff, and preparing employees for career advancement.
  • Inspires employees by providing guidance and is a role model in maximizing one's own or others' performance to consistently deliver a high level of performance.
  • Develops a culture that recognizes, rewards, and appreciates employees for achieving organizational goals and demonstrating UPA values. Acts as a role model and inspires others to respect one another by helping them to clearly understand how their behavior impacts others.
  • Looks for external events, which may have an impact on the organization, alerts management, and makes suggestions to plan for and act in anticipation of these events.
  • Embraces, supports, and implements change initiatives.

System Support Responsibilities

  • Assists Practice Administrator in tracking department costs/expenses to ensure adherence to budgetary targets.
  • Prepares statistical information and reports for management.
  • Benchmarks performance metrics against internal and external sources.
  • Handles special projects as assigned, creates spreadsheets, charts, and creates correspondence, records, and notes.
  • Communicates all pertinent issues to Practice Administrator in accurate and timely manner.

Compliance Responsibilities

  • Communicates and applies policies and principles to solve everyday problems and deal with a variety of situations independently.
  • Directs and coordinates daily data entry and daily audits to ensure accurate reporting of statistical data.
  • Serves as onsite resource for technology trouble shooting with business office equipment.
  • Directly supervises all office functions, including scheduling and order management.
  • Acts as on-site human resources representative, maintaining employee files and ensuring compliance with TOSHA, TJC and other licensure/regulatory requirements.
  • Maintains medical records, ensures standards and security per UPA policy.
  • Processes payroll in a timely and correct manner.
  • Handles highly confidential information as well as handling a variety of matters involving contact with staff, physicians, and administrator.
Requirements:

General Requirements

  • Minimum two years of experience in a managerial role
  • Bachelor’s degree or equivalent desired, but not required.

Skills and abilities

  • Knowledge of and ability to apply standard precautions and procedures.
  • Knowledge of medical terminology, anatomy and physiology, clinical medicine, and other medical specialties.
  • Knowledge of regulatory agency (JACHO, OSHA, CDC) guidelines/requirements.
  • Ability to operate standard equipment.
  • Knowledge/demonstration of counseling techniques.


Professionalism Interpersonal & Communication Skills

  • Creates & sustains therapeutic & ethical relationships with patients & health care team recognizing aspects of culture, age, gender & disability.
  • Exhibits nonverbal, listing, explanatory, questions, & writing skills.
  • Provides appropriate & concise written & verbal communication.
  • Maintains patient satisfaction & responds promptly to patient care needs.
  • Follows ethical principles regarding withholding clinical care, patient confidentiality, informed consent & unanticipated adverse outcomes.
  • Demonstrates accountability, commitment, sensitivity, & responsiveness to patients, staff, & in general business practices.
  • Maintains positivity in the face of adversity.
  • Demonstrates a high level of emotional intelligence.

  • Office Manager

    5 months ago

    Knoxville, United States Apex Apparel Full time

    Company DescriptionWe are a brand supply company that handles logo, signage, screen printing embroidery and promotional products. We supply businesses across the US to help market their company in many different ways. We are more of a partner than a provider and get to know our customers.Role DescriptionThis is a full-time on-site role as an Assistant Office...

  • Office Manager

    5 months ago

    Knoxville, United States Apex Apparel Full time

    Company DescriptionWe are a brand supply company that handles logo, signage, screen printing embroidery and promotional products. We supply businesses across the US to help market their company in many different ways. We are more of a partner than a provider and get to know our customers.Role DescriptionThis is a full-time on-site role as an Assistant Office...

  • Office Manager

    3 months ago

    Knoxville, United States SERVPRO Full time

    Job DescriptionJob DescriptionSERVPRO® of Rocky Hills/Sequoyah Hills/ South Knoxville/Loudon and Roane Counties/ Hamblen and Grainger Counties Office is seeking an Office Manager to join our team! Boasting 4.9 our of 5 stars on Google by consumers.Do you love working with people and educating them? Do you want to be a leader in a great company?Then,...

  • Office Manager

    3 days ago

    Knoxville, Tennessee, United States University Physicians Association Full time

    Job SummaryWe are seeking a highly skilled and experienced Office Manager to join our team at University Physicians Association. As a key member of our administrative staff, you will be responsible for overseeing the day-to-day operations of our office, ensuring seamless communication and coordination with our healthcare team, and providing exceptional...

  • Site Office Manager

    2 weeks ago

    Knoxville, Tennessee, United States BESCO Full time

    Job OverviewBecome an integral part of our thriving construction team at BESCO, where your career can flourish. As a Building Operations Coordinator, you will acquire practical experience in project oversight and have the chance to grow within our organization. BESCO fosters a collaborative and supportive atmosphere where your expertise is appreciated, and...

  • Front Office Manager

    2 days ago

    Knoxville, Tennessee, United States Summit Medical Group Full time

    **About Summit Medical Group**Summit Medical Group is a leading primary care organization in East Tennessee, with a network of over 415 providers across 87 practice locations in 19 counties. Our organization is committed to delivering high-quality patient care and exceptional service.**Job Summary**We are seeking a highly skilled and experienced Front Office...

  • Commercial Sanitation Specialist

    1 week ago

    Knoxville, Tennessee, United States Office Pride Full time

    Join Our Team as a Cleaning ProfessionalAt Office Pride, we are dedicated to providing exceptional cleaning services across the nation. We are looking for reliable individuals who value integrity and possess a strong work ethic to join our team in a part-time capacity.Key ResponsibilitiesPerform sweeping, vacuuming, and damp mopping of hard surface floors,...

  • Project Management Office Leader

    1 week ago

    Knoxville, Tennessee, United States StaffSource, LLC Full time

    Job OverviewPosition Summary:The Project Management Office (PMO) Leader will play a crucial role in the establishment, oversight, and enhancement of the PMO within the IT Division. This position requires the development of effective project management frameworks, protocols, and resources to empower project teams and guarantee successful project outcomes. The...

  • Office Manager

    12 hours ago

    Knoxville, United States UNIVERSITY PHYSICIANS ASSOC INC. Full time

    Office Manager - University Women's Specialists University Physicians' Association is seeking qualified applicants for a full-time Office Manager . The manager plans and directs the operational activities for the group. Oversees adherence to the organization policies and proper communication to and involvement of team members regarding practice operations....

  • Office Manager

    4 weeks ago

    Knoxville, United States University Physicians Association Full time

    Job DescriptionJob DescriptionDescription:Office Manager - University Women's SpecialistsUniversity Physicians' Association is seeking qualified applicants for a full-time Office Manager. The manager plans and directs the operational activities for the group. Oversees adherence to the organization policies and proper communication to and involvement...

  • Medical Biller

    3 weeks ago

    Knoxville, United States Outpatient Neurology Headache & Wellness Clinic Part time $18 - $20

    Job DescriptionJob DescriptionDuties-Full or part-time- Flexible hours.- Low patient volume load.- Solo physician.- Must be computer savvy.- Ideal for mature person seeking better work-life balance to spend more time with family.ExperienceRequired:- Proven experience in medical coding and billing.- Knowledge of medical terminology, billing practices, posting...

  • Commercial Sanitation Associate

    1 week ago

    Knoxville, Tennessee, United States Office Pride Full time

    Join Our Team as a Commercial Cleaning TechnicianAt Office Pride, we pride ourselves on our commitment to integrity, honesty, and a strong work ethic. We are seeking dedicated individuals for part-time positions that offer a reliable source of secondary income. Key Responsibilities:Perform sweeping, vacuuming, and damp mopping of hard surface floors, as well...

  • Senior Risk Management Officer

    2 weeks ago

    Knoxville, Tennessee, United States Covenant Health (Tennessee) Full time

    Position OverviewThe Senior Risk Management Officer plays a crucial role in overseeing the risk management initiatives within the organization. This full-time position operates on a day shift and is integral to ensuring the safety and quality of care provided.About Covenant Health:Covenant Health stands as the premier healthcare network in East Tennessee,...

  • Office Manager

    14 hours ago

    Knoxville, United States UNIVERSITY PHYSICIANS ASSOC INC. Full time

    University Physicians' Association is seeking qualified applicants for a full-time Office Manager for University Cancer Specialists, located in Knoxville, TN. This position will have the opportunity to lead the continued growth of a thriving medical oncology practice inside the Cancer Institute at the University of Tennessee Medical Center. Responsibilities...

  • Office Coordinator

    1 week ago

    Knoxville, Tennessee, United States United Elevator Services Full time

    Job OverviewPosition Title: Office CoordinatorRole Summary: The Office Coordinator is tasked with delivering extensive administrative assistance to the General Manager and departmental leaders. Responsibilities encompass managing phone communications, preparing documentation, coordinating office supplies, maintaining records, and supervising office...

  • Civil Engineer

    4 weeks ago

    Knoxville, United States CTI Engineers Inc Full time

    Civil Engineer - Knoxville Branch Office Manager Description CTI is seeking an experienced Civil Engineering Professional Engineer (P.E.) with project management experience in all aspects of municipal infrastructure design for its Knoxville, TN Branch Office. This individual should possess the entrepreneurial spirit to build and expand the Knoxville market...

  • Office Coordinator

    2 weeks ago

    Knoxville, Tennessee, United States Copper Cellar Full time

    Position OverviewThe Copper Cellar Family of Restaurants is seeking a dedicated Administrative Assistant to provide essential support at our Corporate Office.We are in search of a friendly and proactive individual to become a vital part of our full-time office team. Previous experience in an administrative role is advantageous. The standard office hours for...

  • Office Coordinator

    2 weeks ago

    Knoxville, Tennessee, United States CAMPBELL'S POOL & SPA CONSTRUCTION LLC Full time

    Job OverviewAbout Campbell's Pool & Spa Construction LLCSince its inception, Campbell's Pool & Spa Construction LLC has been dedicated to crafting exceptional outdoor retreats that enhance the enjoyment of family life. Our commitment is to deliver a backyard paradise that requires minimal upkeep.We are in search of a meticulous and highly organized...

  • Compliance Officer

    3 months ago

    Knoxville, United States The Trust Company of Tennessee Full time

    Job DescriptionJob DescriptionSalary: Why We ExistAt The Trust Company of Tennessee, we believe everyone can live confidently and reach their financial goals. Would you like to be part of a team that works with individuals, families, businesses, and foundations to identify what success looks like and formulate a plan to get there? Come join our team of...

  • Police Officer

    4 days ago

    Knoxville, Tennessee, United States Air National Guard Units Full time

    Job SummaryWe are seeking a highly skilled and experienced Police Officer to join our team at the Air National Guard Units. As a Police Officer, you will be responsible for performing a variety of duties related to security forces, law enforcement, and combat arms training.Key ResponsibilitiesPerform combat arms training and oversee the work activities of...