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Night Auditor
4 weeks ago
Avis Budget of St. George is currently hiring for a customer rental representative. As a customer rental representative you will work at the airport rental counter assisting in the completion of customer transactions while providing superior customer service.
Schedule will be Friday, Saturday, and Sundays from 3PM-12AM as well two other week shifts.
Benefits:
• bi-weekly hourly wage
• lucrative sales incentives
• vacation, paid time off and holiday pay
• medical, dental, vision, disability and life insurance available after 60 days of employment
• FSA option
• retirement benefits (401k) with company match
• options for growth within the company
• build your skillset
Responsibilities:
• learn about the customer's rental needs; work to upgrade them to a more premium vehicle as well as emphasize optional features and benefits that will enhance their experience
• review rental parameters with all customers to ensure understanding of rates, return date and times, optional charges, and other services
• answer questions, offer directions and local area information
• resolve customer service issues in a fair and equitable manner to ensure continued customer loyalty
• provide excellent customer service in all customer contact situations
• communicate via telephone in a pleasant and supportive manner
• perform other job duties as assigned to meet the business needs
This description is not an all-inclusive description. Incumbent may be subject to additional tasks and responsibilities that management deems appropriate.
Requirements:• must be 18 years of age and legally authorized to work in the United States
• must have a valid driver’s license with no more than 2 moving violations in the last 3 years
• hiring is contingent on passing a complete background check and drug screen
• must be able to work weekends and holidays
• strong verbal and written communication skills
• high school diploma or G.E.D
• minimum 1-year customer service or sales experience