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Night Auditor

3 months ago

Saint Charles, United States Q - Center Full time
Job DescriptionJob DescriptionQ Center is looking for a Full Time Night Auditor to join our team Job SummaryThe Night Auditor is responsible for reconciling all front desk cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions.  He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations. The schedule for this position is 10:30pm-7am, varying days of the week and weekend. Starting rate for this position is $17.00/hour Benefits
  • Paid time off
  • 401(K) with employer match
  • Holiday Pay
  • Medical, Dental and Vision Insurance with Wellness Credits
  • Employee Assistance Program
  • Basic Life, AD&D 
  • Disability Benefits
Education & Experience
  • High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required.
  • Guest Service experience required.
  • Proficient in Microsoft Office to include Word, Excel and PowerPoint.
Physical Requirements
  • Flexible and long hours sometimes required.
  • Sedentary work – Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Late/Overnight shift.
 Fundamental Requirements
  • Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests and fellow employees.
  • Must be able to work with and understand financial information and data, and basic arithmetic functions.
  • Perform all audit procedures as set forth by Q Center Policies and Procedures, on a daily basis.
  • Be able to perform all duties of Guest Services Agent and assist at front desk as required by management.
  • Balance and reconcile financial reports.
  • Prepare and distribute necessary daily reports as required (i.e., Manager Flash report, VIP, Day Guest etc.) according to Q Center standards.
  • Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
  • Act as PBX operator during the audit shift.
  • Ensure accuracy of all numbers reported.
  • Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures.
  • Ensure overall guest satisfaction.
  • Handle guest requests.
The Q Center:Q Center is more than a conference center – it’s an experience With 40 years of experience in meeting planning and special event production, Q Center has become an industry leader with boundless versatility and exceptional levels of service. As the largest full-service conference facilities in the Midwest, our vast 150,000+ square-feet of IACC-certified meeting and event spaces regularly host a variety of occasions, from large-scale Fortune 500 company meetings to small business training and special events, like fundraisers and galas. One thing is for sure – food and fun are abundant at Q Center for all to enjoy. From our 95 acres of recreational fun to exploring local sites and indulging in gourmet cuisine, we aim to make every guest experience beyond expectations. Q Center isn’t just for business meetings and conferences – our multi-talented team and event space makes us one of the Midwest’s premier special event venues We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law. EEO is the Law    Supplement Notice     Pay Transparency If you require a reasonable accommodation to complete an application, please email your request to careers@qcenter.com and provide the job title to which you are applying.