Tech Support Specialist
1 month ago
The Tech Support Specialist is responsible for providing comprehensive technical assistance and support to end-users experiencing issues with software, hardware, or network systems. This role involves diagnosing problems, guiding users through troubleshooting processes, and ensuring efficient resolution of technical issues.
ROLES & RESPONSIBILITIES
- This position is responsible for a wide variety of hardware, software, application, and as a Service technologies throughout the healthcare system. This function includes
- support to incident break/fix, service request fulfillment, deployments, upgrades, hardware lifecycle management, and collaborative work with other tier II and III IT and shared services teams
Key Responsibilities:
- Technical Support: Troubleshoot and resolve technical issues related to software, hardware, and network systems via phone, email, or chat.
- Customer Service: Offer clear, effective communication and support to users, ensuring their technical problems are addressed promptly and professionally.
- Documentation: Maintain detailed records of support requests, solutions, and system changes. Update knowledge base articles and create user guides.
- System Maintenance: Assist in the setup, configuration, and maintenance of user accounts, software, and hardware. Perform routine system checks and updates.
- Training: Provide training to users on new technologies and software applications, and develop instructional materials as needed.
- Escalation: Identify and escalate complex issues to senior technical staff or specialized teams when necessary.
Qualifications:
- Experience: Previous experience in a tech support or IT role is preferred.
- Skills: Strong problem-solving abilities, excellent communication skills, and proficiency with various operating systems and software applications.
Work Environment:
- The position may involve working in office settings, remotely, or on-site at client locations, with flexibility to accommodate varying schedules and urgent issues.
-
Assoc Tech Support Analyst
3 weeks ago
Waukesha, United States VDart Inc Full timeJob DescriptionJob DescriptionJob Title: Assoc Tech Support AnalystLocation: Waukesha, WICore FunctionThe technology support specialist provides onsite IT support at a customer site (hospital environment)This position is responsible for a wide variety of hardware, software, application, and as a Service technologies throughout the healthcare system. This...
-
Technical Support Specialist
1 month ago
Waukesha, United States K-Tek Resourcing Full timeJob DescriptionJob DescriptionJob Title: Tech Support SpecialistLocation: Waukesha, WI 53188Duration: Contract (6+ Months) ROLES & RESPONSIBILITIES: This position is responsible for a wide variety of hardware, software, application, and as a Service technologies throughout the healthcare system. This function includes support to incident...
-
Veterinary Support Specialist
3 days ago
Waukesha, United States Patterson Companies, Inc. Full timeResponsible for answering incoming technical and clinical application calls and emails regarding anesthesia and monitoring equipment from internal and external sources. Provide vital technical and clinical support to internal staff for new product de Support Specialist, Service Technician, Technical Support, Support, Specialist, Monitoring, Manufacturing,...
-
Healthcare Support Specialist
2 weeks ago
Waukesha, Wisconsin, United States Everside Health Full timeBecome a vital member of Everside HealthWe are on the lookout for a proficient Healthcare Support Specialist to join our committed care team. This role is essential in delivering exceptional patient care and ensuring a welcoming atmosphere for our visitors. Our innovative approach requires Healthcare Support Specialists to manage both administrative and...
-
Educational Support Specialist
2 weeks ago
Waukesha, Wisconsin, United States School District of Waukesha Full timeEducational Support SpecialistThe Educational Support Specialist will assist the Special Education Teacher in meeting the varied requirements of students with disabilities.Exhibit a positive and encouraging demeanor towards all studentsMaintain confidentiality concerning students and their familiesObtain CPR and first aid certification within the initial...
-
Technical Support Specialist
6 days ago
Waukesha, Wisconsin, United States HCTec Full timeAbout the Role:HCTec is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing timely and enthusiastic remote support to our IT customers from our 24/7 call center environment.Key Responsibilities:Interact with customers to provide and process information in response to...
-
Veterinary Support Specialist
13 hours ago
Waukesha, Wisconsin, United States Patterson Companies, Inc. Full timeAbout the RoleWe are seeking a highly skilled Veterinary Support Specialist to join our team at Patterson Companies, Inc.Key Responsibilities:Provide technical and clinical support to internal staff for new product deployments and existing equipment maintenance.Respond to incoming calls and emails from internal and external sources regarding anesthesia and...
-
Customer Support Specialist
2 weeks ago
Waukesha, Wisconsin, United States Waukesha State Bank Full timePosition OverviewAre you seeking a dynamic workplace with a vibrant team dedicated to engaging with clients? Waukesha State Bank is in search of Customer Support Specialists to assist our clientele through various communication channels, including phone, chat, and email, leveraging their expertise to fulfill customer requirements.About Us: Waukesha State...
-
Information Technology Specialist
1 month ago
Waukesha, United States Ehub Global Inc Full timeJob Title: Tech Support SpecialistLocation: Waukesha, WI 53188Mode : ContractROLES & RESPONSIBILITIESThis position is responsible for a wide variety of hardware, software, application, and as a Service technologies throughout the healthcare system. This function includessupport to incident break/fix, service request fulfillment, deployments, upgrades,...
-
Information Technology Specialist
3 weeks ago
Waukesha, United States Ehub Global Inc Full timeJob Title: Tech Support SpecialistLocation: Waukesha, WI 53188Mode : ContractROLES & RESPONSIBILITIESThis position is responsible for a wide variety of hardware, software, application, and as a Service technologies throughout the healthcare system. This function includessupport to incident break/fix, service request fulfillment, deployments, upgrades,...
-
Nutritional Support Specialist
2 weeks ago
Waukesha, Wisconsin, United States ProHealth Care Full timeJoin Our Team: Nutritional Support Specialist Part-Time as needed / Morning and Afternoon Shifts Discover the rewarding experience of working with ProHealth Care Food Services. Enjoy our employee video series showcasing why our team members love being part of ProHealth Care.Schedule Overview:This flexible position will be scheduled based on weekly needs....
-
Nutritional Support Specialist
2 weeks ago
Waukesha, Wisconsin, United States ProHealth Care Full timeJoin Our Team: Nutritional Support Specialist - Part Time as needed / Mornings and afternoons Start your journey with ProHealth Care Food Services. Discover why our employees choose ProHealth Care and what they appreciate about their roles through our engaging video series. Schedule Overview: This position will be scheduled as needed each week. Availability...
-
IT Support Specialist
2 weeks ago
Waukesha, Wisconsin, United States Eaton Full timePosition Overview:Eaton's Corporate Sector division is currently seeking an IT Support Specialist.The anticipated annual salary range for this position is $ $ a year.Please note that the salary information provided is a general guideline. Salaries are determined based on the candidate's skills, experience, and qualifications, along with market and business...
-
Educational Support Specialist
1 week ago
Waukesha, Wisconsin, United States School District of Waukesha Full timePosition Overview: The Educational Support Specialist plays a crucial role in fostering an engaging learning environment. This position requires a dedicated individual who can effectively assist in the educational process and support student development.Qualifications: To excel in this role, candidates must demonstrate proficiency in the following...
-
Patient Care Support Specialist
1 week ago
Waukesha, Wisconsin, United States UnitedHealth Group Full timeOpportunities with UnitedHealth Group, a prominent leader in health care services. UnitedHealth Group is dedicated to enhancing the health and well-being of communities through innovative care solutions. Be part of a supportive environment that prioritizes excellence, respect, and high-quality service delivery to our patients. Discover the essence of Caring....
-
Administrative Support Specialist
1 week ago
Waukesha, Wisconsin, United States Hydro-Thermal Full timeJob OverviewAre you looking to contribute to a dynamic and innovative organization? At Hydro-Thermal Corporation, we pride ourselves on fostering a collaborative environment where our team members are valued and empowered.Position SummaryThe Administrative Support Specialist plays a crucial role in delivering comprehensive administrative assistance to the...
-
Client Support Specialist
2 months ago
Waukesha, United States Myknowledgebroker Full time** Client Support Specialist - Commercial** **Job Category****:** Service **Requisition Number****:** CLIEN001270 Showing 1 location **Job Details** **Description** R&R Insurance Services, Inc., one of the states largest insurance agencies, and home of the best and brightest insurance superheroes in Southeastern Wisconsin, is searching for a professional,...
-
Administrative Support Specialist
1 week ago
Waukesha, Wisconsin, United States Hydro-Thermal Full timeJob OverviewAre you seeking a role where collaboration and innovation are at the forefront? At Hydro-Thermal Corporation, we pride ourselves on fostering a dynamic environment that values both our team members and our technology.About UsHydro-Thermal Corporation thrives on the dedication of individuals who demonstrate technical expertise, responsiveness to...
-
Quality Control Laboratory Specialist
1 week ago
Waukesha, Wisconsin, United States Staffing Support Specialists Full timeJob OverviewPosition Type: Full-timeLocation: Waukesha, WIWorking Hours: Monday to Friday, 10:00 AM – 6:00 PMCompensation: Hourly rate based on experienceCompany Benefits:Competitive salary with additional premiums for off-shift workComprehensive health and dental insuranceShort-term and long-term disability coverage401(k) plan with employer...
-
Traveling Radiology Specialist
2 weeks ago
Waukesha, Wisconsin, United States Lead Health Full timePosition OverviewLead Health is in search of a traveling Radiology Specialist to join our dynamic team.Role Responsibilities & QualificationsSpecialty: Radiology SpecialistDiscipline: Allied Health ProfessionalDuration: 8 weeks40 hours per weekShift: 8 hours, daysEmployment Type: TravelWe are looking for a dedicated EEG Technician to contribute positively to...