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Nutritional Support Specialist

2 months ago


Waukesha, Wisconsin, United States ProHealth Care Full time
Join Our Team: Nutritional Support Specialist - Part Time as needed / Mornings and afternoons

Start your journey with ProHealth Care Food Services. Discover why our employees choose ProHealth Care and what they appreciate about their roles through our engaging video series.

Schedule Overview: This position will be scheduled as needed each week. Availability for both AM and PM shifts is requested. AM shifts commence at 6am and conclude by 2:30pm. Mid shifts run from 11:00am to 7:30pm. PM shifts begin at 2:00pm and end at 7:30pm. Weekend shifts every other week and a rotating holiday schedule are required.

About Us:

In our open dining areas, guests can enjoy a diverse menu featuring gourmet salads, comforting homemade dishes, and a variety of international cuisines. Our Grab-and-Go options provide nutritious meals for those on the move, while our weekly specials and events add exciting variety. Our High-End Catering Team rivals any top-tier establishment, transforming the perception of "Hospital Food". We proudly support local vendors by serving Door County Coffee and sourcing the freshest ingredients available. Culinary excellence is just a step away.

Your Role:

The Nutritional Support Specialist carries out a range of operational and administrative tasks to ensure optimal nutritional care for patients, serving as a vital communication link between patients, nursing units, and the Food and Nutrition Services Department.

Key Responsibilities:
  • Utilizes EMR (electronic medical record) and hospital room service systems to obtain the latest dietary information for each patient.
  • Monitors EMR to ensure all food allergy information is accurately reflected in the hospital room service system.
  • Processes new dietary orders and modifications promptly.
  • Responds to phone calls and voicemails efficiently to assist callers accurately.
  • Guides patients in menu selection according to their dietary restrictions.
  • Tracks patients' carbohydrate and sodium intake based on prescribed dietary guidelines.
  • Ensures the accuracy of meal trays by confirming selections with patients.
  • Updates relevant menu and nutrition orders with precision.
  • Answers general inquiries regarding approved diets.
  • Informs the Clinical Dietitian of patients with dietary questions or those not adhering to prescribed diets.
  • Clarifies dietary orders with dietitians or nursing staff when necessary.
  • Proficient in Microsoft Excel for data management tasks.
  • Completes data entry tasks as assigned.
  • Assists with basic food preparation tasks as needed.
Qualifications:
  • High School Diploma/GED preferred.
  • 2-4 years of relevant experience in a similar role.
  • Proficiency in Microsoft Windows and Office Suite is essential.
About ProHealth Care:

Learn more about our commitment to inclusivity and equal opportunity employment. We maintain a drug-free workplace and conduct pre-employment substance abuse testing. All qualified applicants will be considered for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, veteran status, or disability status.

What We Offer:
  • A vibrant and community-oriented culture.
  • Competitive compensation packages.
  • Opportunities for professional development and career advancement.
  • Comprehensive benefits including generous PTO, insurance options, HSA, tuition reimbursement, immediate 401K matching, and discounts on various entertainment and sporting events.
Are You a Good Fit for ProHealth Care?

At ProHealth Care, we are dedicated to delivering exceptional patient care and continually improving our services. We prioritize attracting the best talent to uphold our promise of treating everyone with respect and dignity, fostering a warm and welcoming environment.