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Senior Manager, Supply Chain Planning

4 months ago

White River Junction, United States King Arthur Flour Full time
Job DescriptionJob Description

Meet Us: King Arthur Baking Company is an award-winning, audience-leading baking company with a strategic vision to be the resource for baking education and inspiration.  Through traditional and new media, in-person and virtual education, we strive to be a leader in helping novice and expert bakers alike.  We're not going anywhere - we've been part of the family since 1790. We work to build stronger communities and increase access and the connection to real foods. We take pride in our responsible sourcing and our "never bleached" guarantee. And we work closely with farmers, millers, and suppliers in a continued commitment toward sustainability. Our wheat flour is grown and milled right here in the United States. Flour this good uses only the purest ingredients, free from GMOs.  As a founding B Corporation, we are committed to using the power of business as a force for social and environmental good. We believe every employee's contributions make our company what it is: vibrant, successful, and committed to spreading the joy of baking. We are a welcoming and inclusive 100% employee-owned company.

The Position: The Senior Manager – Supply Chain Planning, directs the advancement of Enterprise forecasting, guide procure-to-pay and operational processes, and develops and deploys inventory strategies that optimize service and cost. They collaborate closely with cross-functional teams to align planning efforts with organizational goals and customer needs; leveraging (Consumer Packaged Goods) CPG experience, expertise in data analysis and industry trends, driving continuous improvement initiatives, and implementing innovative solutions to streamline processes and drive operational excellence. They are accountable for omnichannel Demand and Supply Planning teams, a blend of technical expertise, leadership, and strategic thinking is crucial for success in this role.

The Benefits: Yes, we have the regular "stuff" - medical, dental, vision, company paid short- and long-term disability, life insurance, paid time off to rest, paid holidays to have fun, a 401(K) with a company match. But here's what makes us different: 40 paid volunteer hours a year, profit sharing*, participation in the Employee Stock Ownership Plan (ESOP)* and knowing that those working with you are dedicated and engaged co-employee-owners that believe in you and your extraordinary abilities to move us all forward.  

The Location: Hybrid combining working from home, and onsite. Ideal candidates will be located within a 2–3-hour drive of our offices.

Essential Duties and Responsibilities

  • Provides end-to-end Planning and Supply Chain leadership, technical expertise, and support across the organization
  • Direct the evolution and adoption of forecasting systems, processes, and reporting
  • Actively apply CPG knowledge and experience to the monthly S&OP process and output
  • Develop and implement inventory strategies to optimize service, cost, and working capital
  • Accountable for finished goods planning systems and outcomes – strategies, methodologies, execution
  • Own the development and implementation of cross-functional Sales and Operations Execution (S&OE) process, and accountable to effectiveness
  • Responsible for development, performance, and reporting of forecasting, supply planning, and inventory metrics and KPIs
  • Owns the rolling twelve-month finished goods supply plan and inventory projections and actively manage supply plan execution ensuring appropriate actions and communication are taken to best service customers and key stakeholders
  • Oversee procure-to-pay activity and guide operational process improvements to ensure the seamless and accurate flow of goods and payments
  • Manage Slow Moving Obsolete Goods (SMOG) process and risk reduction
  • Lead finished goods production capacity modeling and network recommendations
  • Initiate and guide cross-functional root cause analysis, issue resolution, risk mitigation, and opportunity realization throughout the end-to-end supply chain
  • Foster a metrics-driven action-oriented culture that delivers best in class service and business performance
  • Builds people capability through effective employee relations, hiring, training, and performance management

Experience and Education

  • 10+ years’ supply chain and operations experience including development and implementation of working capital inventory strategies in the CPG industry 5+ years’ hands-on experience with demonstrated expertise in automated Procure to Pay and Plannings systems – ERP, MRP, EDI/API, Forecasting (SAP S/4HANA preferred)
  • 5+ years’ management experience leading cross-functional teams
  • Strong understanding of end-to-end supply chain and operations management including modern tools, methodologies, and practices with the ability to drive continuous process improvement
  • Strong proficiency in technology use including SAP S/4HANA, Microsoft Suite applications and internal software applications
  • Proficient with advanced analytics tools – SSRS, Data Cubes, MS Power BI, Tableau
  • Reputable supply chain and forecasting certifications preferred (APICS, CSCMP, IBF)
  • We value those who can demonstrate capability and articulate how prior experiences will help them effectively transition into this role

Competencies

  • Leading with influence: Ability to build trust, drive collaboration, and gain buy-in across cross-functional teams and external partners. Confidence and competence with presenting complex information and concepts to groups.
  • Decision Making and Problem Solving: Analyze complex situations, weigh the pros and cons of various options, and make sound and timely decisions while considering the impact on the team and organization. Identify and define problems and analyze relevant information to generate and implement effective solutions.
  • Financial Acumen: Ability to grasp the financial effects and relationships of supply chain activity and decisions on the P&L statement. Guide operational performance through a lens of fiscal responsibility.
  • Technical system and database acumen: Demonstrated experience and expertise in automated Procure to Pay and Plannings systems – ERP, MRP, EDI/API, Forecasting (SAP S/4HANA preferred). Working knowledge of SAP S4/Hana, and experience in advanced analytics tools including Data Cubes and MS Power BI.
  • Drives accountability: Able to effectively set clear expectations, define and articulate success milestones and metrics, and manage performance to the desired outcome while empowering and coaching others. Sets and demonstrates a high operational standard through actions and creates an environment that motivates team members and creates connection to the work.
  • Communication and collaboration: Competence and confidence to function as a supply chain expert with cross-functional teams, external partners, and business leaders. Proactively and intentionally communicates with the ability to appropriately articulate clear and concise messages, both written and verbal, to the circumstance and intended audience.
  • Results oriented: Proactive problem solving and solution recommendations. Identifies opportunities for improvement and consistency across end-to-end supply chain and internal operations.
  • Strategic Thinking: Capability to think critically and strategically to develop plans and recommendations that are aligned with organizational objectives and market demands.

Success Factors

  • Genuine enthusiasm for the King Arthur’s mission and products and a commitment to living our values
  • Is community minded gets involved, volunteers





Physical Requirements/Work Environment/Safety

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements

  • This role consistently uses standard office equipment such as computers and phones.
  • Ability to work at a computer for extended periods of time.

Work Environment

  • Indoors, a normal office environment with little exposure to excessive noise, dust, or temperature changes. This role operates in a professional office environment where most work is performed at a desk. Remote work environment that meets KAB standards for work.

Safety

  • Understands that safety is the responsibility of everyone at the organization and is responsible for adhering to/providing work in a safe and ergonomic manner, identifying unsafe conditions and correcting conditions immediately or reporting them promptly.
  • Participates in safety and compliance training and safety and health programs.

Supervision

  • Supervises Demand Planning Manager, Supply Planning Manager, and two Individual Contributors

Travel