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Property Manager
2 months ago
Job Title: Property Manager
Employment Type: Full-time
Schedule: Monday - Friday from 9:00am - 6:00pm.
Locations: Boxcar Apartments (135 units) 15 N Grant St, Spokane, WA 99202
FLSA Status: Non-exempt
Reports to: Portfolio Manager
Compensation Package:
- Competitive hourly pay rate of $31.00
- Monthly phone allowance of $50.00
- Leasing commission opportunities of $100.00 per move-in that you lease
- Renewal commission opportunities of $100.00 per renewal file split evenly between the site team.
Benefits Package:
- Medical insurance at no cost to the employee
- Dental insurance at no cost to the employee
- Supplemental insurance available at employee expense (Vision insurance, Life and AD&D insurance, Critical Illness insurance, Accident Protection Plan insurance, Hospital Indemnity Protection Plan insurance)
- 401k enrollment program available
- Life Balance Program access for associate-only discounts
- Paid time off, accrued through the year at 5.66 hours per pay period (136 hours per year).
- 8 paid holidays off per year (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve, Christmas Day, New Year’s Day)
Administrative:
- Comply with all Fair Housing and Equal Housing Opportunities requirements
- Comply with appropriate state landlord/tenant statutes
- Ensure timely and accurate submission of individual and your teams’ payroll and commissions
- Complete weekly, monthly, quarterly, and year-end reports, as required
- Consult with legal counsel and attend court hearings as needed
- Attend training and development seminars
Operational & Financial:
- Advertise and promote the property
- Utilize industry specific software for lead management
- Provide tours to prospective and current residents
- Complete full cycle lease process with prospective residents
- Ensure compliance with renter’s insurance
- Review rental rates and concessions with Portfolio Manager
- Maintain resident occupancy of 95%
- Ensure the timely collection of rent and other ancillary revenue
- Manage delinquency process
- Manage petty cash account
- Manage and process vendor invoices
- After review with Portfolio Manager, generate renewal offer letters and manage renewal leases
- Monitor expenditures to keep in compliance with operating budget
- Manage turnover workflow including scheduling and management of vendors, conducting pre/post move out inspections, and make ready inspection.
- Assist Portfolio Manager with preparing annual budget
- Other duties as assigned by Portfolio Manager
Resident Experience:
- Engage with your prospective and current tenants using a professional and courteous approach
- Navigate priority changes to respond to and resolve unforeseen issues or emergencies
- Reduce tenant turnover by identifying tenant relation issues, mediating between parties, and recommending solutions
- Complete quality assurance calls following up on completed work orders
- Facilitate resident events
Leading Your Team:
- Guide performance of all administrative staff through providing clear instruction, training, coaching, and if needed, performance management to ensure attainment of property goals.
- Guide performance of all maintenance staff through providing clear instruction, training, coaching, and if needed, performance management to ensure work orders and turnovers are completed with efficiency and high quality.
- Conduct staff meetings on a regular basis
What You’ll Need:
- Authorization to work in the United States
- High School Diploma or equivalent
- 2+ years of experience in multi-family property management
- 1+ years of experience in staff supervision
- Yardi Voyager and CRM experience preferred
- Proficient in Microsoft Office Applications including, Outlook, Word, and Excel
- Demonstrates teamwork, good hygiene, ethical behavior and integrity, excellent customer service and communication skills, ability to multi-task, resolve conflicts, engage in cost/benefit analytical decision-making, and ambition for continuous professional development
Your Work Environment:
- Approximately 80% in office environment using a computer and phone
- Approximately 20% inspecting property grounds, including apartments, building structure, landscaping, and signage which may require the ability to climb stairs, ladders and maneuver walkways
- Ability to carry or move objects weighing up to 20 pounds
Mission Statement:
“Affinity doesn’t just manage an asset – we cultivate an investment. We want you, as our newest associate, to come along for the ride, and ultimately, have a chance to steer the ship.”
INTEGRITY, INITIATIVE, INNOVATION