F&B Supervisor

1 month ago

Bonita Springs, United States KW Property Management, LLC Full time
Job DescriptionJob Description

Experience as an F&B Supervisor in a resort or residential community setting highly preferred.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Managing all F&B and day-to-day operations within budget and to the highest standards. Below are some of the essential functions of the role;

  • Leading Food & Beverage team by attracting, recruiting, training and appraising talented personnel
  • Ensuring excellent levels of internal and external customer service
  • Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
  • Assisting with the planning, setup and execution of events.
  • Inspect storage areas for organization, use of FIFO (First in, First out), and cleanliness.
  • Complete scheduled inventories and stock and requisition necessary supplies.
  • Monitor restaurant and bar for seating availability, service, safety, and well-being of guests.
  • Complete work orders for maintenance repairs.
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
  • Print, document, and file all financial reports at the close of the day.
  • Maintain the POS system by inputting any menu or price changes, remove outdated and old menu items.
  • Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
  • Speak with others using clear and professional language.
  • Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
  • Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.


Competencies;
Supervisory Responsibility; you will be managing all the Front-of-House F&B employees.

Work Environment
Work environment is in a food and beverage operation and can be loud and busy. The position may outdoors. The position may require to be on shift for extended periods of time outside in temperatures above 90 degrees.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.

Position Type/Expected Hours of Work
This is a full-time exempt-level position. Days and hours of work will be a minimum of 40 hours a week. The schedule may change to accommodate the business needs of the property.

Required Education and Experience

  • Preferred Education; Culinary school diploma or degree in food service management or related field
  • 5 years in Food & Beverage
  • 1-2 years in Food & Beverage Supervisory Role preferred
  • Experience in hospitality industry, such as hotels and resorts
  • Proven food and beverage leadership experience
  • Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
  • Ability to spot and resolve problems efficiently
  • Mastery in delegating multiple tasks
  • Communication and leadership skills
  • Up to date with food and beverages trends and best practices
  • Ability to manage personnel and meet financial targets
  • Guest-oriented and service-minded
  • Prior experience in a related position.


Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

KW Property Management & Consulting is a drug-free workplace.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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