Branch Operations Support Specialist

4 weeks ago

Reston, United States John Marshall Bank Full time
Job DescriptionJob DescriptionDescription:

The primary responsibilities of this position will be to review a series of reports for the purposes of monitoring both employee and customer compliance with certain regulatory requirements, as well as certain risk management areas of concern. An additional responsibility of this position is to be a resource for the banking centers. Having an integral knowledge of the Bank’s operations, core operating system, as well as all bank policies and procedures is a key component of this position.


Competencies

  • Review all designated depository new accounts and/or maintenance reports daily to confirm that the activity was properly authorized; and that the account holder has properly executed the required file documentation and uploaded it into the Image Center.
  • Maintain within the department appropriate paper/electronic file documentation and/or work papers that demonstrate that the review process required by job responsibility listed above as performed. All file documentation and/or work papers must be signed off by your supervisor or designated department manager and be available for periodic review by outside auditors or regulators.
  • Review and send the Deposit Exception Report daily to confirm that any missing file documentation has been properly entered in the Deposit Exception Report as procedure states.
  • Review all original Individual Retirement Accounts (IRA) customer documentation files, to include original applications, contribution forms, distribution forms, change of beneficiary forms, etc. Confirm that all original documentation has been uploaded to the Image Center.
  • Review all contributions, distributions and close out transactions on IRA accounts in Horizon to verify that the appropriate IRS reporting codes have been used in processing the transaction.
  • Review for accuracy and completeness; and maintain all Depository Rate Variance Forms received by Branch Operations.
  • Review Enhanced Due Diligence (EDD) documentation in BAM daily. The review should include making sure that the documentation is complete and filed.
  • Review and maintain file documentation for all DEBIT/ATM increase forms. The review includes verifying that the document was complete, signed by the customer and approved by the appropriate internal authority.
  • Support for banking centers, with a full knowledge of all operations affecting customers, new accounts openings, teller transactions, and approvals.
  • Troubleshoots teller and CSR system issues towards a timely resolution to include case submissions and management.
  • Knowledgeable of all bank products and services and has ability to discuss details and answer questions with help of Manager as needed, whether in person, by phone or through the Branch Operations Support email.
  • Assist with reviewing teller cash reconcilement general ledgers and having them approved.
  • Creates procedures, job aids, and forms in collaboration with bank’s various departments approved by Manager.
  • Assists in training (zoom, in-person, etc.) on branch procedures and processes, including new accounts and teller, as well as products and services.
  • Assist with various projects, assignments, tasks and initiatives as directed by management.
  • Complete on-going courses to maintain required compliance knowledge requirements.
  • Other duties as assigned.
Requirements:
  • High School Diploma/GED required, Associate’s Degree or equivalent work experience a plus.
  • Minimum 3-5 years of experience in a retail branch banking or branch operations department environment.
  • Must be detail oriented and be able to multi-task.
  • Self-motivated with ability to work consistently and productively under minimal supervision. Must be able to demonstrate effective written and verbal communication skills.
  • Must have extensive experience and understanding of a bank’s traditional operational policies and procedures.
  • Ability to effectively prioritize various tasks, projects and overall workload.
  • Self-motivated with strong time management skills and ability to work under minimal supervision. Must have proficient computer skills; and efficiently use both Microsoft Excel and Microsoft Word.
  • Maintain excellent rapport with team members of all departments and branch locations.


John Marshall Bank is an Equal Opportunity Employer.

  • Branch Operations Support Coordinator

    2 weeks ago

    Reston, Virginia, United States John Marshall Bank Full time

    Job OverviewThe primary role of this position is to oversee a variety of reports aimed at ensuring both employee and customer adherence to specific regulatory standards, alongside addressing certain risk management concerns. Additionally, this position serves as a vital resource for the banking centers, necessitating a comprehensive understanding of the...

  • Branch Operations Compliance Specialist

    2 weeks ago

    Reston, Virginia, United States John Marshall Bank Full time

    Job OverviewThe primary duties of this role involve analyzing various reports to ensure adherence to regulatory standards by both employees and customers, as well as addressing specific risk management concerns. This position also serves as a vital resource for banking centers, requiring a comprehensive understanding of the bank's operations, core systems,...

  • Medical Support Specialist

    5 days ago

    Reston, Virginia, United States Specialist Office Full time

    Job SummaryWe are seeking a highly skilled and experienced Medical Assistant to join our team at Specialist Office. The ideal candidate will have a strong background in medical procedures, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesRoom patients, take vital signs, and perform phlebotomy...

  • Branch Administrative Supervisor

    7 days ago

    Reston, Virginia, United States Baird Full time

    Job Summary:The Branch Administrative Supervisor is a key member of the Baird team, responsible for providing advanced administrative support to the Branch Manager and Financial Advisors. This role requires a high level of organizational skills, attention to detail, and ability to work well in a team environment.Key Responsibilities:Provide administrative...

  • Surgical Specialist

    2 days ago

    Reston, Virginia, United States Specialist Office Full time

    Job SummaryWe are seeking a highly skilled Surgical Specialist to join our team at Specialist Office. As a key member of our medical staff, you will be responsible for providing exceptional support to our surgical team.Key ResponsibilitiesPassing of instruments and sterile supplies to physicians and maintaining accurate counts.Assisting the surgical team in...

  • Mortgage Operations Branch Leader

    2 weeks ago

    Reston, Virginia, United States CityScape Metro Group Full time

    Position Overview:CityScape Metro Group is seeking a dedicated and experienced mortgage branch manager to enhance our operational capabilities.The successful candidate will possess a robust background in managing mortgage services and a demonstrated history of meeting sales goals.If you are eager to demonstrate your expertise and play a key role in our...

  • Operative Support Specialist

    2 weeks ago

    Reston, Virginia, United States Quadrant Full time

    Operative Support Specialist - AmbulatoryPosition Overview:The Operative Support Specialist plays a crucial role in ensuring the smooth operation of surgical procedures within an ambulatory setting. This position requires a dedicated professional with a strong background in surgical technology and patient care.Qualifications:Completion of an accredited...

  • Healthcare Billing Specialist

    2 weeks ago

    Reston, Virginia, United States Specialist Office Full time

    Job OverviewPosition: Healthcare Billing SpecialistLocation: Specialist OfficeRequirements:Proven experience as a Medical BillerMinimum of 2 years in medical billingFamiliarity with Accounts Receivable processesExperience in payment postingProficient in creating depositsKnowledge of Electronic Medical Records (EMR)Background in specialty or surgical...

  • Strategic Operations Specialist

    5 days ago

    Reston, Virginia, United States Maxar Technologies Full time

    Job SummaryWe are seeking a highly skilled Strategic Operations Specialist to join our team at Maxar Technologies. As an Operations Support and Strategy Expert, you will play a critical role in supporting a well-established customer within the intelligence community.Key Responsibilities:Coordinate and plan operations to support the customer's missionDevelop...

  • Healthcare Billing Specialist

    2 weeks ago

    Reston, Virginia, United States Specialist Office Full time

    Job OverviewThe Healthcare Billing Specialist plays a crucial role in the financial operations of our organization.Key Responsibilities:Facilitates revenue generation by establishing payment plans, managing account collections, and monitoring overdue accounts.Engages with patients to set up payment arrangements for outstanding balances, ensuring timely...

  • Operations Support Strategist

    6 days ago

    Reston, United States Maxar Technologies Full time

    Please review the job details below.Operations Support Strategist Our team is looking to add an Operations Support Strategist to support a well-established customer that works on a critical and high-visibility mission.  Previous experience working on-site to support the DoD and the intelligence community is highly desirable.  Life with...

  • Branch Manager, Facilities, Vehicles And Equipment Support

    1 month ago

    Reston, Virginia, United States Fairfax County Government Full time

    Job AnnouncementFairfax County is a dynamic community with 1.1 million residents, an award-winning park system, a top-notch school system, safe neighborhoods, and a highly diverse population. At the heart of the community is the nationally recognized leader in park systems, the Fairfax County Park Authority. A large and complex park system encompassing over...

  • Cloud Operations Specialist

    2 weeks ago

    Reston, Virginia, United States Two Six Technologies Full time

    About Us: At Two Six Technologies, we are dedicated to developing, deploying, and implementing cutting-edge solutions that address some of the most intricate challenges faced globally. Our commitment to collaboration and trust enables us to push the limits of innovation, empowering our team and assisting our clients in creating a safer world.Position...

  • Medical Office Coordinator

    7 days ago

    Reston, Virginia, United States Specialist Office Full time

    Job SummarySpecialist Office is seeking a highly skilled and experienced Medical Receptionist to join our team. As a Medical Receptionist, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesFront Desk OperationsManage patient flow and ensure a smooth check-in and check-out...

  • Medical Office Coordinator

    7 days ago

    Reston, Virginia, United States Specialist Office Full time

    Job SummarySpecialist Office is seeking a highly skilled and experienced Medical Receptionist to join our team. As a Medical Receptionist, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesFront Desk OperationsManage patient flow and ensure a smooth check-in and check-out...

  • Mortgage Branch Manager

    3 months ago

    Reston, United States CityScape Metro Group Full time

    Description We are seeking a highly motivated and experienced mortgage branch manager with a commitment to excellent customer service to help us build capacity. The successful applicant will have years of management experience in the mortgage industry and a proven track record of sales success with their team. If you are looking for an opportunity that will...

  • Acquisition Program Support Specialist

    7 days ago

    Reston, Virginia, United States Parra Consulting Group, Inc. . Full time

    Job OverviewParra Consulting Group, Inc. is in search of a dedicated Acquisition Program Support Specialist to provide expert assistance to a client.Key Responsibilities:Guide and support Government Program/Project Managers (GPMs) in strategizing and executing acquisition initiatives in accordance with established policies and procedures.Contribute to the...

  • Acquisition Program Support Specialist

    2 weeks ago

    Reston, Virginia, United States Parra Consulting Group, Inc. . Full time

    Job OverviewParra Consulting Group, Inc. is in search of a dedicated Acquisition Program Support Specialist to provide expertise in program acquisition processes.Key Responsibilities:Offer guidance and support to Government Program/Project Managers (GPMs) in strategizing and executing acquisition initiatives, ensuring adherence to established acquisition...

  • IT Support Specialist/Senior IT Support Specialist

    1 week ago

    Reston, Virginia, United States Govcio LLC Full time

    Overview: GovCIO is actively seeking an IT Support Specialist to deliver on-site assistance for our federal clientele. Occasional travel may be necessary for site coverage.Key Responsibilities:The individual will provide comprehensive support for all on-site IT operations. This includes collaborating with support teams, help desks, customers, and other...

  • Branch Manager for Mortgage Services

    2 weeks ago

    Reston, Virginia, United States CityScape Metro Group Full time

    Position Overview:CityScape Metro Group is seeking a dedicated and experienced Mortgage Branch Manager to lead our expanding team. This role is pivotal in driving our operational success and enhancing our market presence.The successful candidate will possess extensive expertise in mortgage management and a solid track record of meeting and exceeding sales...