Information Systems and Technology Manager

2 months ago

Mill Creek, United States City Of Mill Creek Full time
Job DescriptionJob Description

GENERAL DESCRIPTION:

The Information Systems and Technology Manager is responsible for the professional management of the City’s information technology infrastructure and related systems. Provides support, consultation, and technical assistance to management and individual users. Serves as the City’s technical advisor, including assisting departments with needs and making recommendations. This position supervises IT staff and the IT office.

ESSENTIAL JOB FUNCTIONS:

Manage the development and implementation of IT system strategies to meet City goals and objectives.

  1. Assure the integrity, security and effective performance of the City’s information systems. Establish IT security policies and standards City wide and identify off-site disaster recovery back-up requirements for user databases and system files.
  2. Administer user network and email accounts; troubleshoot problems with accounts, network rights and file access; configure network servers and perform maintenance, repair, updates and daily backups; perform server installation, maintenance, upgrades and repair.
  3. Administer, maintain and configure network hardware and devices. Design network topology for secure, reliable, and efficient City operations.
  4. Update and integrate computers, workstations, communications equipment and peripherals; install and configure hardware and software upgrades, enhancements and revisions; verify functionality, compatibility and performance of computers and systems.
  5. Maintain software applications and databases; monitor system environment, access, security, functionality and utilization; resolve traffic, security and access problems; assure optimum performance and system integrity; detect and correct software errors; plan and implement application upgrades; update mapping programs.
  6. Develop budgeting information and funding requests related to information technology needs in the City and administer the adopted Information Technology division budget.
  7. Configure and maintain mobile computers, City phone system (VoIP) and security (key-card) system including troubleshooting, repair, updates and backups.
  8. Assist staff with IT systems and programs, telecommunications, hardware and software systems and training; recommend and implement solutions to assure minimum delay and effective operation for system users.
  9. Provide liaison/interface services with external systems and other government organizations. Develop, review, and oversee IT contracts to ensure they adhere to the City’s requirements.
  10. Assist with website maintenance for the City’s website and intranet.
  11. Plan, organize, control, and evaluate IT and electronic data operations. Design, develop, implement and coordinate systems, policies and procedures. Document, monitor, and make recommendations for improvement of division policies for the maintenance and operation of City infrastructure. Develop and implement procedures for maintenance, operation, and repair of City infrastructure.
  12. Supervise and manage IT staff. Train and coach employees, communicating job expectations, and assess performance.
  13. Research Public Disclosure Requests using City system archiving software
  14. Maintain appropriate confidentiality of work-related issues, including but not limited to customer, employee and City information and records.

This is not intended to be a comprehensive listing of all activities, duties and responsibilities required of the job. Other duties may be assigned and/or performed.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge of:

  • Working experience as an IT Manager or relevant experience
  • Principles/practices of network administration, access and security guidelines and troubleshooting techniques.
  • Network hardware, software and peripheral equipment including troubleshooting techniques.
  • Administration and maintenance principles of network operating domains, relational databases and MS Windows-based software applications.
  • Business collaboration solutions (such as SharePoint).
  • VPN, basic HTML and JAVA.
  • Communications technology, equipment and integrated applications.
  • Microsoft Office products, including Excel, Word, Outlook, PowerPoint, and Access; MS Exchange and Active Directory; SharePoint, etc. Certifications a plus.
  • Firewall security policies and best practices.

Ability to:

  • Maintain regular, predictable and reliable attendance during scheduled hours.
  • Maintain sustained attention to detail and to work under the pressure of rigid deadlines.
  • Work independently and with only general instructions and broad work expectations.
  • Organize work for maximum efficiency.
  • Maintain confidentiality of information and records.
  • Establish and maintain effective working relationships with co-workers, elected officials, other agency staff, suppliers and the general public. Participate as a contributing member of a service-oriented team.
  • Work cooperatively with others to achieve results, valuing other’s input and expertise; acknowledging other team member’s concerns and contributions and supporting team decisions.
  • Ability to manage personnel

MINIMUM REQUIREMENTS:

Experience and Education/Training:

  • A four-year degree in Information Technology or a closely related field and at least five years of increasingly responsible IT experience that includes network administration, technical support for end-users and IT program management, or any equivalent combination of education and experience which provides the applicant with the knowledge, skills and abilities required to perform the essential functions of the job.

Licenses/Certifications:

  • Must possess a valid Washington State driver’s license and an insurable driving record.
  • Must be able to pass a criminal history background check.

Preferred:

  • Certification as a network engineer.
  • Leadership or supervisory experience desirable.
  • Knowledge of public records databases, search policies and best practices.
  • PHYSICAL REQUIREMENTS / WORKING CONDITIONS:

The City of Mill Creek provides a tobacco-free environment for its employees; smoking/tobacco use is prohibited in City facilities and vehicles.

Specific physical requirements and typical working conditions for this position are on file in the Human Resources Department.

  • Information Systems& Technology Technician

    2 months ago

    Mill Creek, United States City Of Mill Creek Full time

    Job DescriptionJob DescriptionGENERAL DESCRIPTION: The Information Systems and Technology Technician supports the City’s information technology infrastructure and related systems. Provides consultation, support, and technical assistance to management and individual users. Provides customer service and technical support for the installation and maintenance...

  • Information Systems and Technology Specialist

    2 days ago

    Mill Creek, WA , USA, United States City Of Mill Creek Full time

    Job SummaryWe are seeking a highly skilled and experienced Information Systems and Technology Specialist to join our team at the City Of Mill Creek. The successful candidate will be responsible for providing technical support and assistance to our staff, ensuring the smooth operation of our information technology infrastructure.Key ResponsibilitiesTechnical...

  • Information Security Systems Specialist

    1 week ago

    Windsor Mill, United States System One Holdings, LLC Full time

    Job OverviewINFORMATION SECURITY SYSTEMS SPECIALISTSystem One Holdings, LLC is seeking qualified candidates for the role of Information Security Systems Specialist. This position is crucial in supporting the health and finance sector of a leading systems integrator. The specialist will be responsible for the aggregation, management, and analysis of...

  • Information Technology Support Specialist

    2 weeks ago

    Cripple Creek, Colorado, United States Century Casinos Full time

    Position Title: IT Specialist Employment Type: Hourly Location: Cripple Creek, CO, US Compensation: $18.00 to $22.50 per hour Shift: Daytime shifts available throughout the week Key Responsibilities: The IT Specialist is responsible for providing support to end-users, maintaining infrastructure, and overseeing installation and upkeep of systems. This role...

  • Information Technology Technician

    2 weeks ago

    Cripple Creek, Colorado, United States Century Casinos Full time

    Position: IT Support AnalystType: HourlyLocation: Cripple Creek, CO, USCompensation: $18.00 to $22.50 per hourShift: Daytime availability required 7 days a weekKey Responsibilities:The IT Support Analyst is responsible for providing assistance to end-users, maintaining infrastructure, and overseeing installations and upkeep of systems. This role reports...

  • RF Systems Test Engineer

    2 weeks ago

    Windsor Mill, United States Azure Summit Technology Full time

    Job OverviewPosition: RF Test EngineerCompany: Azure Summit TechnologyAbout Us:Azure Summit Technology is a well-established, expanding small enterprise with expertise in developing and delivering advanced RF hardware, firmware, and software solutions. Our focus is on creating innovative, multi-functional RF systems that meet the critical needs of national...

  • Clinical Systems Engineer

    4 days ago

    Walnut Creek, California, United States John Muir Health Full time

    Job Summary:The Clinical Systems Engineer plays a pivotal role in driving the development and optimization of integrated clinical solutions at John Muir Health. This multifaceted position demands a unique blend of technical expertise, business acumen, and collaboration skills.Key Responsibilities:Research and design healthcare technology solutions,...

  • Educational Technology Architect

    2 weeks ago

    Windsor Mill, United States Evolver Federal Full time

    Evolver Federal is in search of a qualified individual to fulfill the role of an Educational Technology Architect for a program aimed at supporting a government entity. Key Responsibilities: The Educational Technology Architect will be tasked with: Gathering, managing, sharing, and safeguarding the information contained within the learning management system...

  • Technology Strategy Executive

    2 weeks ago

    Battle Creek, United States Kellogg Community Credit Union Full time

    Kellogg Community Credit Union is seeking a dedicated and experienced professional for the role of Chief Information Officer.As the Chief Information Officer, you will play a pivotal role in managing the technology framework and information system assets of the credit union. Your focus will be on formulating both immediate and long-range technology...

  • Clinical Systems Engineer

    2 weeks ago

    Walnut Creek, United States John Muir Health Full time

    Job Description: The Clinical Systems Engineer holds a pivotal role within our organization, collaborating extensively with Clinical Operations, Technology Teams, Application Teams, and vendors to develop and optimize integrated clinical solutions. This multifaceted position demands curiosity, diligence, follow-through, and critical thinking. The key...

  • Junior RF Systems Engineer

    7 days ago

    Windsor Mill, United States Azure Summit Technology Full time

    About the RoleAzure Summit Technology is a leading provider of high-performance RF hardware, firmware, and software products, as well as innovative, practical, multi-function RF systems solutions that address emerging missions of national importance for customers across the Department of Defense.We are a diverse team of highly qualified RF systems engineers...

  • Clinical Systems Engineer

    6 days ago

    Walnut Creek, United States John Muir Health Full time

    Job Description: The Clinical Systems Engineer holds a pivotal role within our organization, collaborating extensively with Clinical Operations, Technology Teams, Application Teams, and vendors to develop and optimize integrated clinical solutions. This multifaceted position demands curiosity, diligence, follow-through, and critical thinking. The key...

  • Senior Engineer for Transportation Systems Management

    1 week ago

    Fort Mill, South Carolina, United States Sunbelt Rentals Full time

    Position Overview:The Senior Engineer for Transportation Systems Management is responsible for overseeing the design, testing, implementation, and support of the Transportation Management System (TMS) and associated technologies.Key Responsibilities:Evaluate functional requirements to establish technical designs and create specifications for large-scale...

  • Senior Engineer for Transportation Systems Management

    1 week ago

    Fort Mill, South Carolina, United States Sunbelt Rentals Full time

    Position Overview:The Senior Engineer for Transportation Systems Management plays a critical role in the design, testing, implementation, and ongoing support of the Transportation Management System (TMS) and associated technologies.Key Responsibilities:Evaluate functional requirements to establish technical designs and create specifications for large-scale...

  • Senior Engineer for Transportation Systems Management

    2 weeks ago

    Fort Mill, South Carolina, United States Sunbelt Rentals Full time

    Position Overview:The Senior Engineer for Transportation Systems Management plays a crucial role in overseeing the design, testing, implementation, and support of the Transportation Management System (TMS) and its associated technologies.Key Responsibilities:Evaluate functional requirements to establish technical designs and create specifications for larger...

  • Educational Systems Architect

    1 week ago

    Windsor Mill, United States Evolver Federal Full time

    Evolver Federal is in search of a qualified candidate to fulfill the role of an Educational Systems Architect for a program aimed at supporting a government client. Key Responsibilities: The Educational Systems Architect will be tasked with: Gathering, managing, sharing, and safeguarding the data involved in the learning management system operated by the...

  • Geographic Information Systems Technician

    1 week ago

    Fort Mill, United States Insight Global Full time

    Required Skills & Experience • Ability to work onsite, has reliable transportation• Ability to learn new software• Proven experience with GISNeed to be able to work in a team Nice to Have Skills & Experience NEED: GIS major or minor 2- or 4-year degree or have a GIS certificateCan also have two years of GIS professional work experience Job Description...

  • Geographic Information Systems Technician

    1 week ago

    Fort Mill, United States Insight Global Full time

    Required Skills & Experience • Ability to work onsite, has reliable transportation• Ability to learn new software• Proven experience with GISNeed to be able to work in a team Nice to Have Skills & Experience NEED: GIS major or minor 2- or 4-year degree or have a GIS certificateCan also have two years of GIS professional work experience Job Description...

  • Geographic Information Systems Technologist

    2 months ago

    Fort Mill, United States Insight Global Full time

    Job Title: GIS TechnologistLocation: Fort Mill, SCDuration: 5 month contract-to-permanentRequired Skills/Education:2 or 4 year degree in Geography, Geospatial or related OR 2 years corporate experience with GIS software OR completed GIS certificate Strong analytical and software skillsAbility to work in a teamAbility to work 40 hours a week...

  • Information Security Engineer

    2 weeks ago

    Battle Creek, Michigan, United States Y-Tech, LLC Full time

    Job OverviewPosition Summary: The role involves engaging in a variety of systematic project activities aimed at addressing specialized cybersecurity challenges. Responsibilities include the integration of electronic methodologies to tackle comprehensive system issues or technology-related challenges in alignment with cybersecurity standards.Key...