Party Supervisor

4 months ago

Dayton, United States Scene 75 Entertainment Center LLC Dayton Full time
Job DescriptionJob Description

Party Supervisor
Location: Scene 75 Dayton, OH
Position Type: Part Time Hourly

Company Overview:

Five Star Parks & Attractions, a trailblazer in the amusement and hospitality industry, is more than an industry leader; it's a dynamic workplace where joy and excellence converge. Actively involved in creating vibrant amusement park locations, we are the force behind superior entertainment experiences and lasting success. With a proud portfolio of unparalleled FEC brands, we ensure unforgettable moments at every location. Our commitment to safety, trust, and pride in our work creates a warm and inclusive environment where guests are treated like friends. At Five Star Parks & Attractions, we embrace empathy, acknowledge possibilities for all, and celebrate the unique payoff for each individual guest. Join us in a workplace that's not only safe & secure but also FUN, where every day is a joyful adventure.

Job Summary:

The Party Supervisor position oversees the execution and guest experience of birthdays, company events, and any other functions held at the park. This position oversees party hosts and also assists the Party Manager on any day of duties needed to execute events. This person would also be responsible for taking payment, helping party contacts with any issues, and any other duties assigned by the party manager and/or operation team.

Key Responsibilities:

  • Oversee all activities during the event to ensure everything runs smoothly and according to plan. This includes supervising party hosts, managing timelines, and addressing any issues or concerns that may arise
  • Assisting the host staff with cleaning party areas, delivering food, setting up banquet spaces, and any day of duties needed for event execution
  • Provide exceptional customer service to clients and guests throughout the event, addressing any questions or concerns and ensuring their needs are met in a timely and professional manner
  • Proactively identify and resolve any issues or challenges that may arise during the event, with the assistance of the operations team
  • Ensure compliance with all safety regulations and company policies during the event, including proper handling of equipment, food safety standards, and emergency procedures

Education:

  • High school or equivalent education required.

Requirements:

  • Excellent customer service orientation and focus on customer satisfaction required
  • Strong people skills with the ability to resolve any guest issues that arise during the event
  • Able to be on your feet for long periods of time
  • Outgoing personality with a positive attitude towards the guest and guest experience
  • Valid driver’s license required
  • While performing the duties of this job, the employee may be required to stand for long periods of time, to walk, talk, read, write, climb, balance, reach, stoop, kneel, crouch or crawl. May be required to lift or move objects up to 20 pounds.
  • The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

Five Star Park & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.


We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply.

Five Star Parks & Attractions participates in the E-Verify program.

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