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Collections Specialist

4 months ago

Irving, United States ALAW Full time
Job DescriptionJob Description

Founded in 1997, ALAW has grown from a modest legal practice to a comprehensive, nationwide law firm providing efficient and effective legal representation to the nation’s largest financial institutions.

Headquartered in Tampa, FL, and led by a team of seasoned industry veterans across a 18-state footprint, we are strategically positioned to cater to the diverse needs of our clients, including mortgage servicers, banks, investors, and other financial institutions.

Our expansive practice covers a full range of services, including appellate advocacy, attorney closing services, bankruptcy solutions, consumer collections, creditors' rights matters, foreclosure proceedings, eviction services, litigation support, regulatory compliance, REO (Real Estate Owned) services, replevin actions, and an array of other specialized legal services tailored to meet our client's unique needs.

At ALAW, our dedication extends beyond our professional services. We believe in the power of community engagement and positive outreach. Our team passionately contributes to charitable initiatives, offers pro bono legal assistance, and actively volunteers in the communities where we operate. We take pride in fostering a culture that champions involvement, ensuring that our impact is felt in the heart of the community.


Job Responsibilities:

  • Place outbound calls to defendants in line with the firm’s call policies;
  • Receive incoming calls in line with the firm’s call policies;
  • Communicate with defendants and defense counsel regarding case status and settlements;
  • Daily communication with clients in a professional manner;
  • Providing updates to the clients via client directed systems and email;
  • Maintaining accurate and current information in case management and client systems;
  • Assist management and attorneys in all aspects and areas of a multi-state practice as needed;
  • Calls to and from court or county personnel as needed related to case status or informational needs;
  • Review of Court or Clerk web sites to determine case status;
  • Scheduling hearings and maintaining an organized hearing calendar;
  • Preparing or review of pleadings, writs, correspondence, and agreements;
  • Mailing or electronic filing of pleadings such as Motions and writs with various courts;
  • Provide assistance in the firm’s mortgage default practice as needed;
  • Provide clerical support for the office;
  • Other duties as assigned

Job Requirements:

  • 2 years of collections/legal experience in a fast-paced environment or Associate’s Degree or higher required;
  • Ability to work in an accurate, detail-oriented, and highly productive manner.
  • PC proficiency in Microsoft Office.
  • Ability to learn and work in multiple court web-based systems.
  • Ability to communicate professionally, both verbally and in writing.
  • Ability to work both independently and contribute in every aspect to a team environment.
  • Work will be performed in the firm’s Tampa office.


Job Type: Full-time


Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Schedule:

  • 8-hour shift
  • Monday to Friday

Location: 6565 N MacArthur Blvd Suite 470 Irving, Texas 75039