Bilingual Collections Specialist

1 week ago


Irving, Texas, United States CornerStone Staffing Full time
Job Opportunity

We are seeking a highly skilled Bilingual Collections Agent to join our team in Irving, TX. As a Bilingual Collections Agent, you will be responsible for making outbound calls on repossessed accounts, receiving inbound redemption calls, and making suitable arrangements with customers who are currently past due.

Key Responsibilities:

  • Make outbound calls on repossessed accounts
  • Receive inbound redemption calls
  • Make suitable arrangements with customers who are currently past due
  • Identify accounts that require management review
  • Provide outstanding customer service
  • Maintain required standards set by the department
  • Adhere to Company policies and procedures

Requirements:

  • Bilingual in English and Spanish (90% of communication will be done in Spanish)
  • 1+ year of AR/Collections/Payment Processing experience preferred
  • 1+ years of customer service in a call center environment
  • High School Diploma or GED

About CornerStone Staffing:

CornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self-discipline, and faith.

Why Work with Us:

We offer a hybrid work model, with two weeks of on-site training followed by a hybrid schedule (three days in the office, two days remote each week). Our team is dedicated to providing exceptional customer service and support.



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