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Entry Level Customer Service Assistant
2 months ago
Join Our Team: Entry Level Customer Service Assistant
Are you enthusiastic about customer service and ready to start your career in a creative and dynamic environment? Style Netbox is seeking a dedicated Entry Level Customer Service Assistant to join our team in Atlanta, GA.
About the Role: As an Entry Level Customer Service Assistant at Style Netbox, you will be the first point of contact for our clients, providing exceptional support and ensuring a positive experience. You will assist with inquiries, resolve issues, and contribute to the overall satisfaction of our valued clients.
Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Provide accurate information about our services and products, addressing any questions or concerns.
- Assist with order processing, returns, and exchanges, ensuring smooth transactions.
- Maintain detailed and accurate records of customer interactions and transactions.
- Collaborate with team members to resolve complex issues and escalate as necessary.
- Stay up-to-date with company products, services, and promotions to effectively assist customers.
Qualifications:
- High school diploma or equivalent; some college coursework or a degree in a related field is a plus.
- Strong communication skills, both written and verbal.
- Excellent interpersonal skills with a customer-centric approach.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Basic computer skills and familiarity with customer service software.
- Prior customer service experience is preferred but not required.
Benefits:
- Competitive hourly wage: $23 - $26 per hour.
- Monday to Friday schedule with 8-hour workdays, allowing for a healthy work-life balance.
- Opportunities for professional growth and advancement within a creative and innovative company.
- Supportive and collaborative work environment where your contributions are valued.
- Access to training and development resources to enhance your skills and career.
If you're ready to embark on a rewarding career in customer service and be part of a team that transforms brands, apply now to join Style Netbox as an Entry Level Customer Service Assistant Let's create masterpieces together. Apply today
Location: Atlanta, GA Schedule: Monday to Friday, 8-hour shifts Salary: $23 - $26 per hour
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