Data Entry Customer Service
2 weeks ago
Craftexcom We are seeking a highly organized and detail-oriented individual to join our team as a Data Entry Customer Service Representative. In this role, you will be responsible for providing exceptional customer service while accurately inputting customer information into our database. The ideal candidate will have excellent communication skills and a strong ability to multitask in a fast-paced environment.
Pay range:
$19.50 - $30.00 hourly
Job:
Full time
Key Responsibilities
- Provide excellent customer service by promptly responding to customer inquiries and resolving any issues or complaints -
- Accurately and efficiently enter customer information, including orders, payments, and personal details, into our database -
- Verify customer data for accuracy and completeness and make necessary revisions -
- Manage and update customer records and ensure data confidentiality and security -
- Assist with data clean-up projects to maintain database integrity -
- Collaborate with other team members to improve data entry processes and customer service strategies -
- Support the sales team by providing them with accurate and up-to-date customer information
Skills, Knowledge and Expertise
- High school diploma or equivalent -
- Previous experience in customer service or data entry preferred -
- Excellent written and verbal communication skills -
- Exceptional attention to detail and accuracy -
- Proficient in using computer applications and data entry software -
- Ability to prioritize tasks and meet deadlines -
- Strong problem-solving skills and ability to work independently
Benefits
- Health insurance (medical, dental, vision)
- Paid time off (vacation, sick leave, holidays)
- Retirement plans (401(k) with company match)
- Professional development and training opportunities
- Flexible working hours
- Employee assistance programs
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