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Resident Services Coordinator
3 months ago
Metro West Housing Solutions is recruiting a Resident Services Coordinator
Metro West Housing Solutions is a leader in providing quality housing opportunities in the community. We are proud of our award-winning properties and highly rated programs and practices that provide homes and enrichment for those with low to moderate incomes. As a community focused agency, our culture at MWHS is based on respect and wellness of those within our organization and those we serve. We are currently recruiting for a Resident Services Coordinator to join our team who values our agency's focus and organizational excellence.
The Resident Services Coordinator is responsible for the coordination of services, programs, and activities for Metro West Housing Solutions' resident population. This includes facilitating trainings on various life skills topics, resource referral, multi-agency collaboration, coordination of donations and volunteers, community organizing and outreach, track program outcomes, children's programming and grant monitoring.
Core Responsibilities:
- Coordinate resident services either on-site at MWHS' owned properties or out of assigned administrative office.
- Develops a comprehensive understanding of Resident needs by conducting assessments or group meetings to guide individuals and families towards appropriate services and resources.
- Provides service navigation, makes referrals and follows-up to ensure service delivery.
- Works with property management co-workers to address resident community needs.
- Assist residents with paperwork and applications for programs and services.
- Coordinates on-site classes for residents and provides after school activities.
The Candidate:
- Knowledge of community resources and services preferred.
- Ability to be flexible, work independently and as a team member.
- Knowledge of abuse reporting procedures and the ability to deal effectively with crisis situations.
- A reliable team player with a passion for quality and customer service.
- Ability to create and maintain strong, professional relationships with tenants and colleagues.
- A positive attitude and desire to learn and grow with our team
Qualifications:
- Bachelors degree in human services or related field is a preferred qualification
- Two years' experience in the area of self-sufficiency planning, social services, low-income housing, teaching, training, case management and/or counseling.
- A valid Driver's License and good driving record required
- Bi-lingual language ability (Spanish) preferred.
Equal Employment Opportunity:
Metro West Housing Solutions is proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
