Assistant Director of Case Planning

3 weeks ago

New York, United States Cayuga Centers Full time
Job DescriptionJob Description

Cayuga Centers is hiring immediately for an Assistant Director Of Case Planning - EFFC

Earn $65,000/annually

$3,000 increase for Bilingual Speaker (Spanish)

Location: Bronx, New York

About Cayuga Centers

Cayuga Centers is an accredited non-profit, human services agency dedicated to family support and preservation, trauma-informed care, and serving vulnerable populations with the most unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high-quality and innovative services to individuals, children, youth and families. We have 22 locations across 8 states and serve over 10,000 individuals and families annually. Join us

At Cayuga Centers, we embrace Diversity, Equity, Inclusion, and Belonging (DEIB). We do this by taking a firm stance against hatred, inequality, bias, and injustice. We do this by providing our staff with the training, coaching, and resources necessary to grow and serve with cultural humility, acceptance, and understanding. We are responsive to the diverse needs of those we serve and staff, and are committed to ensuring that everyone feels respected, valued, and a sense of belonging.

About the Program and Position:

Our Enhanced Family Foster Care (EFFC) program supports foster youth in the custody of the Administration for Children's Services (ACS) in New York City. Our EFFC program serves 137 youth ages 0-21+ and supports them with a multidisciplinary team that includes a Case Planner, NYC Comprehensive Health Services Team, Psychiatrist, Behavioral Support Specialist, Family Advocate, Case Aide, Family Team Conferencing Coordinator, Education Workforce Specialist, Employment/Internship and Housing Specialist, Fair Futures Coach, Foster Home Recruiter and Licensor and Clinician. Our therapeutic approach to foster care includes direct access to Clinicians and foster parents that are trained at a treatment foster care level implementing the ARC framework. This makes a difference because our team approach provides a space for healing while providing skill-building and future-focused planning for youth in our care.

Cayuga Centers currently seeks an Assistant Director of Case Planning who is passionate about supporting foster youth by developing and managing their permanency plans. The Assistant Director of Case Planning will assist in supervising Case Planners and Parent Advocates working within the EFFC department and audit case planning procedures to ensure consistent and high-quality services for all youth.

How you get to use your skills…

  • Coordinate and oversee each youth's intake process, assessment, individual service plan, family reunification, and discharge.

  • Train, supervise, and oversee operations of Case Planners and Parent Advocates

    • Support Case Planners in continuously identifying and engaging kinship resources.

    • Support Parent Advocates in educating birth parents on their required expectations and the services they can access.

    • Support Case Planners and Parent Advocates through weekly individual and group supervision.

    • Ensure that Case Planning operations, including case contacts, P2P meetings, and Family Time, meet and comply with agency, ACS, and OCFS mandates

  • Assess insight into case status, progress, and whether or not a case can progress to the next step toward permanency, such as increased visitations.

  • Supports various managerial responsibilities such as but not limited to: ensuring proper case file documentation standards, maintaining appropriate staffing levels, carrying a small caseload as assigned/needed

  • Work collaboratively with the treatment team to help families achieve the goal of permanency and reunification

  • Develop and maintain relationships with relevant providers and stakeholders, Cayuga Centers staff, and other community programs and organizations that can support families

  • Oversee legal case status and mandates of all assigned youth, including those attending court

  • Provide supervision and accompany parents when shopping to purchase furniture for new apartments once children are trial and/or finally discharged from care

  • Participate in file auditing with the Cayuga Centers Continuous Quality Improvement department (CQI)

  • Ensure all contacts and services delivered are documented in relevant electronic health record systems and Connections

  • Support completion of reports, referrals, and other needed documentation for each youth

  • Respond to incidents during or outside work hours, and participate in on-call rotations

  • Perform other related duties as requested by the Director of Case Planning and senior leadership

Schedule: Exempt

  • Regular hours entail 9:00 am-5:00 pm, Monday - Friday

  • Must be flexible to meet program needs

  • On-Call support based on staff rotation



  • MSW or equivalent Master's degree in human services, social services, psychology, criminal justice, or related field - required

  • Two years of progressive experience supervising staff and case management experience are strongly preferred.

  • NYC ACS or private agency child welfare experience required.

  • Familiarity with ACS, OCFS, OPWDD, OMH, and other relevant municipal and state agencies.

  • Strong skills in Microsoft Office, including Word, Excel, PowerPoint, and Outlook applications.

  • Ability to work well with people from many cultures, including recent immigrants, non-English speakers, and LGBTQ children.

  • Willingness to travel within the 5 boroughs of New York City.

  • NYS Driver's License is required

  • Ability to travel to other agency locations as required

  • Ability to maintain professionalism in all areas, including confidentiality

Physical Requirements:

  • Word processing: Including responding to e-mails, composing letters, and transcribing minutes for meetings, involves sitting at a computer for several hours a day

  • Completing paperwork and electronic documentation

  • Must be able to lift up to 25 pounds

  • Sit/ride in vehicles and/or public transportation for lengthy periods of time

  • Walk up/down stairs

  • Walk several blocks to get to the required locations



Benefits:

  • 160 Vacation Hours

  • 10 Holidays, 3 Personal Days, Medical Appointment Time

  • Medical, dental, and vision insurance

  • Pet and Legal insurance

  • Employee Assistance Program

  • FSA, Transit, and Parking savings accounts

  • Supplemental life insurance, critical illness, enhanced short-term disability benefits

  • 401(k) match up to 6%

  • Corporate Discounts Program

  • Sick Leave Pool

  • Identity Protection

Why Cayuga Centers?

  • Certified Great Place to Work ®

  • Workplace Wellness Award Finalist

  • Council on Accreditation (COA) Accredited

  • Implement best practices and evidence-based interventions

  • Committed to employee professional development and advancement

  • We embrace change, innovation and opportunities

  • Our diverse workforce acts and leads with human sensitivity and respect

  • Large and growing national footprint

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