Manager of Administrative Operations

2 months ago

Chicago, United States Neighborhood Housing Full time
Job DescriptionJob DescriptionBASIC JOB FUNCTION

Under the direction and oversight of the Director, this position is responsible for coordinating Operations, Data and Resource Management of the Community Engagement department.

PRINCIPAL JOB DUTIES & RESPONSIBILITIES

  • Responsible for administrative operations of the department
  • Coordinate Director and staffing scheduling for meetings, events, and travel
  • Coordinate professional development programs and performance evaluations
  • Work with IT staff to ensure completion and accuracy of all staff and program data and financial reporting
  • Coordinate department budget, as well as tracking, reporting and invoicing of and expenditures, including travel, events, equipment, vendors, and supplies.
  • Work with Regional Managers and Grants and Contracts staff to coordinate and support grant application intake process and reporting,
  • Work with IT to coordinate internal and external data and outcomes reporting
  • Other operational, data, coordination and resource management duties as assigned to support the superior functioning of the department and Director

POSITION QUALIFICATIONS

  • Associate’s or bachelor’s degree required.
  • 5 -7 years of experience in office, facilities, and/or program management, with progressively increasing responsibilities;

  • Prior experience working for a nonprofit, community development entity or lender strongly preferred.

REQUIRED SKILLS

  • Excellent oral and written communication skills
  • Superior ability to engage and complete multiple tasks and assignments simultaneously
  • Excellent mathematical competency including ability to perform basic calculations and interpret results accurately.
  • Basic ability to read and understand program outcome reports and data
  • Strong interpersonal skills to promote effective and productive interactions.
  • Ability to work cooperatively in a team environment for problem-solving and resolution of customer issues
  • Strong technical and digital literacy including ability to execute tasks utilizing computer databases and other software programs for project management, collaboration, scheduling, reporting, (e.g. Microsoft Office, Salesforce, Tableau)

  • Ability to think strategically and identify potential problems and opportunities.
  • Flexibility and ability to adapt quickly to changing needs and responsibilities
  • Ability to identify, analyze and resolve problems in a timely manner.
  • Ability to perform in a multi-cultural environment;
  • Ability to perform with minimal supervision;
  • Bilingual (English and Spanish) a plus

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is:

  • regularly required to talk or hear;
  • write or input information for long periods of time;
  • frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms
  • The employee may occasionally lift and/or move up to 25 pounds

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

Typical office environment with moderate noise level.

REMOTE WORK POLICY

The Community Engagement Department staff work on a 3/2 schedule requiring a minimum of 3 days in-office, in addition to any in-office time as necessary for important meetings, team meetings, all staff meetings, audits, site visits by funders, agency events, etc., including twice monthly in-person team meetings. This position may require additional in-office days.

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